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Thread: Cherry Red Casino Exceptional Service !!

  1. #31
    RobWin is offline closed account
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    Quote Originally Posted by catrina m View Post
    I have sent in the faxback, but I did not include my credit card as use my wallet is the preferred method for me. Is this OK?

    My 3Dice withdrawal from Saturday night was in my QT account Sunday morning and in my bank account Tuesday morning. It doesnt get much better than that.
    It was OK for me since I didn't use a credit card either...

  2. The Following User Says Thank You to RobWin For This Useful Post:

    catrina m (6th November 2008)

  3. #32
    catrina m's Avatar
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    Spinning now Rob, Hope they give you a bonus for refering, lol!
    Catrina

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    RobWin (6th November 2008)

  5. #33
    RobWin is offline closed account
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    Quote Originally Posted by catrina m View Post
    Spinning now Rob, Hope they give you a bonus for refering, lol!
    Me Toooooo !! Like a free money bonus !! Louise....please read above

    Whoa !! You're cute Catrina

  6. #34
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    I lost but had a few nice bonus rounds.

    Nice to play at a new casino.
    Catrina

  7. #35
    RobWin is offline closed account
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    Quote Originally Posted by catrina m View Post
    I lost but had a few nice bonus rounds.

    Nice to play at a new casino.
    Awhhh, sorry to hear that Catrina...did you use that 400% slots coupon ??

  8. #36
    EasyRhino is offline Senior Member
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    Rob, you must have the magical cashout elves working for you.

    I had created my account a couple of weeks ago, but had my first win this last Friday. Had to send in a faxback before I could even enable quicktender withdrawals. Requested it on Sunday, it processed after 2-3 days, but then I see that any more withdrawal capability is disabled again, and I just got a request for another faxback form.

    The elves hate me.

  9. #37
    Louise is offline Dormant account
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    Hi EasyRhino,

    The faxback form sending is a one time process, so if you've been able to withdrawal previously, you will not need to send it to us again.

    I am aware that an automatic email is sent to players when they go to request a withdrawal, which notes about the faxback form, but this part of the email is just to notify people that haven't already sent in the form.

    I am in the office tomorrow night, so please PM me your username and I will look in to it for you.

    Alternately, I recommend that you perhaps go to the live chat or call the toll free number to ask a member of CS who will take a look at your account and let you know exactly what's going on.

    All the best,

    Louise
    Rushmore & Cherry Red Rep.

  10. #38
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    Hi Louise, I do not seem to see anything about the time frame of getting the faxform approved. Would you mind telling us? I sent mine in last night (around 9ish I think) and I checked this morning and I still couldn't withdraw. I also looked for a cashout time frame...I must be having a really serious blonde moment here lately , but I could not find this either...is it 24 hours, 48 hours etc?

    With Inetbet and Clubworld withdrawals that are so quick (within 24 hours) we, as gamblers, definitely are spoiled with these RTG casinos...but having to wait so long for a withdrawal with another RTG would pretty much make me think twice in my playing there too much...as much as I like your casinos (Rushmore and Cherry)

    Don't you guys realize the quicker we get the money, the quicker we can redeposit

    Sorry to all if this all has been answered...but as I said...I must be having some kind of a really bad day..
    Today is the Tomorrow, you thought about Yesterday...so live as IT IS your last tomorrow!

  11. #39
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    fax back form

    I certify that the electronic media record of my transaction held by Cherry Red casino shall be used as the final determination to resolve any dispute I may have. I clearly understand it is my sole responsibility, if applicable, to report my financial information to my respective Government, Customs, or Tax jurisdiction. I acknowledge that I have read all the information contained in The Casino Online license and agree to follow by all the rules, terms, conditions, and agreements therein and as amended from time to time.



    (Complete one form for every credit card you have used at Cherry Red casino)



    After the form is completed and signed, fax to:



    Fax: 1-888-237-2880





    Name (as on account) _________________________________________Username_ _____________

    Address Line #1 __________________________________________________ _________________

    Address Line #2 __________________________________________________ _________________

    City _____________________________________State ___________________________________

    Zip/Postal Code ___________________________Country _________________________________

    Home Phone (_____ ) ______________________Fax ( _____ ) ____________________________

    Work Phone ( _____ ) ______________________E-mail___________________________________

    Date of Birth _____ / _____ / _____ (mm/dd/yyyy)





    Type of Card: __________________________________________________ __________________

    Credit Card Number: __________________________________________________ ____________

    Expiration Date: ____ / ______ (MM/YYYY)

    Name as shown on card: __________________________________________________ _________

    Bank Name __________________________________________________ ____________

    Bank Address___________________________________________ _________________

    Bank Phone ( _____ ) __________________________________________________ ___

    ABA/Swift # __________________________________________________ ___________

    Account name: __________________________________________________ _________

    Account number: __________________________________________________ _______



    Also remember to fax together with the fully completed form a visible copy of your driver’s license or passport, a legible photocopy of your credit card (both sides) and a copy of a recent utility bill (telephone, gas, electricity).



    *Please accept this as authorization for the Cherry Red casino, to draft the above listed credit card and continue such authorization until I notify Cherry Red casino and the bank listed in writing.







    Signature ____________________________________________ Date ____ / ____ / ____


    Couple Questions about the fax back form

    i get the first part name address phone date of birth

    2nd part

    card type i use prepaid credit cards mastercards
    bank name and address account#
    whats this for??
    they want my banking info??
    why ..
    iam not using my bank account
    If iam lucky enough to win
    i will accept check or deposit in MoneyBookers..

    is that fine

    this is all new to me and just not sure what info is needed to be accepted .
    thanks for your help..

  12. #40
    RobWin is offline closed account
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    Zack, you don't need to fill out any info for a credit card or a bank account if you did not use either one to deposit with...

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