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Thread: kudos to clubworld promotions

  1. #1
    gambler777 is offline Experienced Member Achievements:
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    kudos to clubworld promotions

    It is nice, for once, to be able to write something nice.
    I have played at clubworld for quite a while, but for some reason I do not receive their promotional emails. I have tried everything and apparently so have they but they never reach me. 2 months ago I found out about a managers bonus there, posted on site if you had not received email please contact support. So I did and they very promptly set me up and tried to fix the email issue. Last month I received no emails but did have a bonus in there one day. This month I emailed them, because again I have received no promotional emails. I got the nicest email back from Steve Morgan Casino Manager, in which he gave me a bonus code and also a deposit bonus code. It was extremely nice, and made me feel very good.
    I usually play more at another rtg casino, but for some reason they got all huffy at us all last month for discussing bonuses. I did receive one eventually last month, but less than usual, and this month, well this is the 20th, so I guess they must be mad at me. Just wanted to say that how reps respond to emails is essential in keeping their customer base, and Clubworld and Steve Morgan moved a long way to making their casino my favorite.

  2. #2
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    anniemac is offline Meister Member Achievements:
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    You might try setting up a gmail account and having your casino emails go to it. That's what I had to do because I wasn't getting anything. Works like a charm.

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    gambler777 (21st October 2008)

  4. #3
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    Quote Originally Posted by gambler777 View Post
    It is nice, for once, to be able to write something nice.
    I have played at clubworld for quite a while, but for some reason I do not receive their promotional emails. I have tried everything and apparently so have they but they never reach me. 2 months ago I found out about a managers bonus there, posted on site if you had not received email please contact support. So I did and they very promptly set me up and tried to fix the email issue. Last month I received no emails but did have a bonus in there one day. This month I emailed them, because again I have received no promotional emails. I got the nicest email back from Steve Morgan Casino Manager, in which he gave me a bonus code and also a deposit bonus code. It was extremely nice, and made me feel very good.
    I usually play more at another rtg casino, but for some reason they got all huffy at us all last month for discussing bonuses. I did receive one eventually last month, but less than usual, and this month, well this is the 20th, so I guess they must be mad at me. Just wanted to say that how reps respond to emails is essential in keeping their customer base, and Clubworld and Steve Morgan moved a long way to making their casino my favorite.
    I had the same problem an got a email account thru
    gmail now I get all emails

    xxxwww.gmail.com

    good luck

    Cindy

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    gambler777 (21st October 2008)

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    gambler777 is offline Experienced Member Achievements:
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    TY Annie and Cindy,,, I will try that. My isp is starting up a gmail account for us at this time. I will definitely see when it is going to start working ... thanks for the info

  7. #5
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    I myself went through getting no emails... instead of gmail, I used hotmail.
    I also get them all now too!

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    gambler777 (21st October 2008)

  9. #6
    zap987 is offline Meister Member
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    Just don't win there because then they will prevent you from claiming bonuses and redeeming comp points while still sending promotional emails every day.

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