more MG bullcrap

[suzy1975]

hi hun
i also received the same offer and if i am correct it was with a bouquet of offers as they put it. I was also to be credited with 2500 points to be added to my club account and lo and behold they could not find my account with 90 days worth of credits totalling 71000 points as i had changed my email address, but i did get a pitt boss to credit the 25 spins instantly and won all of £5.25 which is okay as it is for free. To be fair up until this point the casino have been fair with me as i am disabled and am partially deaf so cant even phone and argue (lol) but i beleive the rep from here is going to look at this on my behalf. Good luck with yours hun but as i said they have been great with me up til now.

[Rusty]

Babs, I have to say I thought you were very harsh.....

Woah! Just kidding

Fortune lounge update:

LOL I got an email telling me I now had my 25 free spins in Royal Vegas as a welcome back but no sign of a cashback bonus in Fortune Room
So I played the free spins and did ok for a while then same old same old went to Cashanova 65% payout no free spins over 200 spins thank you and good night!
I emailed this to Fortune Lounge group:

OK now you can close all my accounts ASAP.

Frankly MG and their weighted slots bore me to tears now.

So it is nothing personal with FL even if your payouts are below 90%

Please don't waste your time and mine with any RNG ramble.

Thanks


I think that sums up the way I feel pretty well.

Oh, and MG!
Don't forget your coat, I don't want you having any excuses to reappear on my doorstep!

Now thats harsh! ...but true

[daera]

Come on guys - Babs has already admitted she was harsh - do we have to keep rubbing this point to the ground..

Yes we do!

Hahaha! Just kidding Babs..

I didn't really catch the part about you asking for your accounts to be closed initially. I must have missed that part. I thought you just uninstalled the software.

For Babs and Rusty, if you ask for your accounts to be closed, you should expect for them to be closed. Right then and there! There's nothing wrong with them asking why, or what they can do to make things right if you're unhappy with their casino for some reason. But after asking that, and you say you still want them closed. It should be done.

Although mistakes do happen, maybe support was understaffed and got side-tracked before actually closing the accounts. But not closing them is a much bigger issue than anything bonus related IMO.

I've only asked for my accounts to be closed a couple of times in the past (not at these casinos though). I got a little insulted when the representative just said "We're happy to do this for you. Your accounts have been closed as requested. If there's anything else you need please let us know." I expected them to ask me why I wanted them closed, and if they might not be able to change my mind by correcting any issues I had with them. Instead, they were oh so happy to just close them, no questions asked. Hmpf! LOL

The casinos that you've requested to close your accounts and haven't,I'd forward your original request and their response saying they did so, if you got one, to a supervisor at the casinos and ask them why your accounts remained open.

Have a great weekend everyone..

[chele]

my husband closed 2 microgaming accounts last night after he made a deposit and lost it within minutes. I think it took longer to claim the deposit bonus..ha

he is DONE with microgaming..

we so miss the days of intercasino..that was the best online casino..the games were fun and the monthly comps were awesome. we are looking into playing rival software but so far the one deposit he made didn't produce much fun..need more test via free play.

[Cat]

Sorry Babs for the time delay for your free spins, it can be frustrating when you have nothing to do and want a little fun for the time it takes to play the spins.

I myself will only play what they offer me in an email and I will not deposit unless I really like the casino, which is very rare.

I really hope you do get those spins and win LOADS Babs

Cat x

[kimss]

babs, FYI a casino CSR who takes on a chat is often not the one who can fix issues with a promotion, credit an account, etc. There are separate divisions / people who have the authority / administration rights to do that.

So IMO, you were overly harsh in that chat.

Now that is bullcrap jerrylee! CS have always fixed theese issues for me, only when being granted free money inqueries do they have to argue with their superior officer to calculate what I am good for!

CS can enable, disable, restart whatever all bonuses and also give free money - this is what they are there for - tihs is what they do.

NB! I am referring to MG casinos!

[Casinomeister]

...barbara : im with casinomeister, do you read the forum? Some reps and csr belong to work with players

Please don't throw the Casinomeister name around too much. All it does is stress people out. I'd prefer you'd just contact the casino rep if warranted. When people do this, it seems as though you're trying to tell them that you're more important then their other players.

...I asked them to close this account weeks ago so to my surprise it was still open...

Why did you decide to try and log back in if you told them to close it?? It's like calling up an ex and asking howzit goin'.

[winbig]

It's like calling up an ex and asking howzit goin'.

That, Sir, is a classic "Booty call."

[babs7262]

Bryan LOL

I said in the beginning that I got a flyer in the mail so I was going to reopen it because I was bored and wanted the free 25 spins but when I went to open it, my account was still active

On the other thing: I was just telling him i was a member there and if he ever reads the forum. First time I ever asked because i was on hold so long and sometimes they ask me stuff while they are waiting for stuff. It wasnt anything done as a motive, honest, Ill just keep the null stuff to the weather if you wish

[mercy]

That, Sir, is a classic "Booty call."
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