Tipping a dealer on Live dealer Playtech Casino

[funky_seagull]

That is minging... the whole box in the corner is very misleading, decieving - I think I will make this information known to other players at the table, by pasting that link in the chatbox, and exposing the whole thing, they shouldn't be allowed to get away with this. I suspect I am going to end up being barred from a lot of casinos now - oh well...

[Casinomeister]

Is this for real?

Are there any people on this forum who are part of playtech that can confirm this?

I've actually visited these dealer rooms in the Philippines, and I was impressed that players could tip the dealers. No one said anything that the girls didn't receive any of it. I can check though.

[funky_seagull]

Thanks, that would be good.

I think I will wait and see what you can find out about the tips before I embark on a crazy quest to let others know about it, as I don't want to stop dealers losing a source of income...

It may seem like a small thing to get worked up about, but I really find this narks me...

[uungy]

I've actually visited these dealer rooms in the Philippines, and I was impressed that players could tip the dealers. No one said anything that the girls didn't receive any of it. I can check though.

It says clearly

Any tips given by the customers to the dealers are generally divided equally between the Group and the licensee.

ie the dealers get a massive ZERO!

[kakata]

friend of mine use to work as dealer on a "well known" cruise ship.
He told me once not to tip dealers cause what they get is
ZIPPO ZERO NOTHING NADA NIX RIEN NIENTE

[funky_seagull]

I spoke to one of the live dealers today whilst playing live roulette and will copy and paste the conversation below, will omit the dealer's name for dpa reasons:

************************************************** *******

Dealer: Hello there Players, Good luck with your bets. º;

Dealer: Players, Thanks again for your tips...

funky1: where do the tips go, do the dealers get them?

Dealer: Yes.

funky1: thanks for the info, just wanted to check that the tips were actually going to the dealers and not the casino...

funky1: (-:

Dealer: You're Welcome... º0

Dealer: Goodluck with your bets.

Dealer: Thank you for your tips, Players..


************************************************** ***

Looks like all is cool, and the dealers get the money

[uungy]

Interesting, but the source I quoted was from a company that actually sell the licenses, which is obviously going to say where any company willl benefit.

Also all the chats are looked on by the pitboss, and obviously they wouldnt say anything else, as they could lose their job!

[dealer wins]

Absolutely shocking and disgraceful if true!!

These greedy actions do the industry no favours!!

[Tom Hall]

Hi Guys,

I have read the attached thread which has been pointed out to me today. I would like to confirm that tips make up part of the dealers compensation, so they do receive a % of the tips. Some also goes back to the online casinos. This is certainly not uncommon, i.e. that tips are shared between staff and "house". They certainly don't get it all and I don't believe anybody has ever made that claim. I would also say it is extremely rare in the casino industry that a dealer (or group of dealers) would get 100% of the tips given by punters. In nearly all land based gaming establishments (certainly in Asia), tips are either kept entirely by the operator, or shared out down the line between operator and dealers. Wherever Pam worked, she was very, very lucky!!

I would add that our dealers are very well paid by market comparison in the Philippines and it is a very sought after position based on the number of job applications we get for each vacancy!!

The statements made above are my personal comments and do not form or consitute an official statement of either Playtech Software Limited or AsianLogic Limited.

All the best

Tom Hall

[uungy]

Thanks for clearing it up a little. However it does say

Any tips given by the customers to the dealers are generally divided equally between the Group and the licensee

it has no mention of the dealer there, which implies the dealer gets a 0%