LionSlots help...

[armygirl]

Hi everyone!
Has anyone experienced any problems with the Lionslots software? I downloaded the site the other day with no problem. This morning I logged in, no problem. Deposited $200, no problem. Went to start up a game..corrupt file, try another. Tried another, corrupt file. Logged off and back in.. same thing. Rebooted, same thing. Removed program, rebooted, downloaded again..nothing. Rebooted, tried and now I just get a 'corrupt' file message before I even get to log in.
Now my birthday bankroll is in there and I can't even open the program. I emailed support to see if I can have the deposit reversed. Haven't heard back yet.
I don't know if they are a sister site to any of the other Rivals I play at so I don't know if they have a rep here.
Any other insite as to what I could do to rectify the problem??

[chuchu59]

I emailed them 3 days ago and even contacted their manager on an issue. Up til now I havent heard a single word from them yet. Hope you have your problem resolved though.

[anniemac]

I know they have been up, down, up, down all this week. All of them except Slotocash have been. Software upgrades and we all know what that means.

Just keep trying. Hopefully, you will be able to get in and play and WIN!!!

[bryand]

I believe their marketing and affiliate manager is Jason:

http://www.casinomeister.com/forums/...jsm_jason.html

[chuchu59]

Ha! They are monitoring this forum all right. I just received an email which states that they know I have an outstanding issue with them but that they claimed they havent received anything from me. So maybe you guys will get emails if your account name is similar to your username here.

[BingoT]

Originally Posted by bryand

I believe their marketing and affiliate manager is Jason:
http://www.casinomeister.com/forums/...jsm_jason.html

I saw this name.

Affiliate manager, Rakesh Karan.

[armygirl]

..leave much to be desired.
I emailed support again and play the waiting game.
For whatever reason, when i'm on the homesite, the link for live chat is not there.. so I called. Not sure where i'm calling but it sounds very scratchy and the muzak nearly put me to sleep; very effective to assist one to give up on the long wait for an operator. AFter the third calling attempt I have to recharge my phone batteries.

So I uninstalled, cleaned up the harddrive, re-installed and I get as far as the 'self update..please wait' on the screen then 'poof' corrupt file - please try again and if the problem persists contact support.

I'm hopeful, at the very least that my money will be transfered back to my
c2p account..i'd like to at least play a game before losing it..

i'm going to try the reps here but I don't know which one..

[chuchu59]

Hmmm. They emailed me a message about 20 minutes after my 1st post in this thread and when I wrote back they emailed me again after 5 minutes. So what the heck are they playing at? If this drags on, their reputation will be tarnished in a jiffy.

My emails were from support@lionslots.com. You wrote to that email address didnt you Armygirl?

[armygirl]

I emailed support at that address.

[lauram]

Hey arm not sure if this will help i had a huge problem after i had to reformat my hard drive downloading casinos. Firefox was the same prob with the files so i called live support at a dif casino they said yes there will be probs downloading with firefox try using ie and that solved my prob. Hope this might help