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Thread: Fortune Lounge Support, can't beat this kind of service

  1. #1
    brianzz's Avatar
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    Fortune Lounge Support, can't beat this kind of service

    Note the cynicism in subject.

    It all started by me making a deposit and foolishly thinking I could play at Royal Vegas this morning. Nearly every slot I click on I get the dreaded casino error. Logged out tried another casino, everything works fine there. Got with live chat and it goes downhill from there.

    Matt : How may I help?
    ****** : is there a problem with slots?
    ****** : I try going to break da bank again and cashapillar and get casino error messages
    Matt : Yes currently we are having problems and will be back up in an hours time.
    ****** : in fact almost every slot I try to load I get a casino error
    ****** : make sure my name goes on the list for an inconvienence bonus rvr07******
    Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
    ****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

    I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.

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    inconvienence bonus?

    How about a "slow connection" bonus? "We're upgrading the server software" bonus...

    "Chat room manager in the bathroom" bonus?
    Beer is living proof that God loves us and wants us to be happy
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    anniemac (14th May 2008), jas2587 (14th May 2008), Rusty (14th May 2008), zuga (15th May 2008)

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    BTW - I'm not raggin' on ya. It just has a funny ring to it: inconvenience bonus.
    Beer is living proof that God loves us and wants us to be happy
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    Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!

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    I picked that up from RTG's years ago when they wouldn't pay the hosting bill the servers were on and nobody could log in.

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    GGW Laurie is offline " The Southern Belle "
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    Quote Originally Posted by Casinomeister View Post
    BTW - I'm not raggin' on ya. It just has a funny ring to it: inconvenience bonus.
    ....it does have a funny ring to it but they do give them, rtg, rival and even at 3- dice, when the casino is at fault and not the customer, but they wont admit that, much easier to call it an inconvenience bonus.............................laurie
    "Courage is the discovery that you may not win, and trying when you know you can lose."
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    Gamblers Go Wild Forum

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    ****** : make sure my name goes on the list for an inconvienence bonus rvr07******
    Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
    ****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

    I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.




    Wonderful!

    "Tuff shit" bonus has a better ring to it though....I would be rich!

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    Quote Originally Posted by Rusty View Post
    ****** : make sure my name goes on the list for an inconvienence bonus rvr07******
    Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
    ****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

    I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.




    Wonderful!

    "Tuff shit" bonus has a better ring to it though....I would be rich!
    .........you and i both rusty
    "Courage is the discovery that you may not win, and trying when you know you can lose."
    - Tom Krause


    Gamblers Go Wild Forum

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    What about an incontinence bonus if I cannot leave to the bathroom while playing a hot winning slot for a many hours lucky streak???

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    james01 (14th May 2008)

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    Ed and Danny at the Montecito would comp you the presidential suite, and throw Delinda into the bargain!

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    Quote Originally Posted by Slotster! View Post
    Ed and Danny at the Montecito would comp you the presidential suite, and throw Delinda into the bargain!


    Mmmmmmm....................Delinda

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