Fortune Lounge Support, can't beat this kind of service

[brianzz]

Note the cynicism in subject.

It all started by me making a deposit and foolishly thinking I could play at Royal Vegas this morning. Nearly every slot I click on I get the dreaded casino error. Logged out tried another casino, everything works fine there. Got with live chat and it goes downhill from there.

Matt : How may I help?
****** : is there a problem with slots?
****** : I try going to break da bank again and cashapillar and get casino error messages
Matt : Yes currently we are having problems and will be back up in an hours time.
****** : in fact almost every slot I try to load I get a casino error
****** : make sure my name goes on the list for an inconvienence bonus rvr07******
Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.

[Casinomeister]

inconvienence bonus?

How about a "slow connection" bonus? "We're upgrading the server software" bonus...

"Chat room manager in the bathroom" bonus?

[Casinomeister]

BTW - I'm not raggin' on ya. It just has a funny ring to it: inconvenience bonus.

[brianzz]

I picked that up from RTG's years ago when they wouldn't pay the hosting bill the servers were on and nobody could log in.

[lauriejim]

Originally Posted by Casinomeister

BTW - I'm not raggin' on ya. It just has a funny ring to it: inconvenience bonus.

....it does have a funny ring to it but they do give them, rtg, rival and even at 3- dice, when the casino is at fault and not the customer, but they wont admit that, much easier to call it an inconvenience bonus.............................laurie

[Rusty]

****** : make sure my name goes on the list for an inconvienence bonus rvr07******
Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.



Wonderful!

"Tuff shit" bonus has a better ring to it though....I would be rich!

[lauriejim]

Originally Posted by Rusty

****** : make sure my name goes on the list for an inconvienence bonus rvr07******
Matt : Unfortunately we do not offer such bonuses. However I will advise them that you are un happy.
****** : Great way to take care of long time players.. congrats, I bet you'll get the casinomeister customer service of the year award. Thanks!

I'll echo it again, great way to take care of long time depositors by saying tuff sh!t, wait till later.



Wonderful!

"Tuff shit" bonus has a better ring to it though....I would be rich!

.........you and i both rusty

[Seaman63]

What about an incontinence bonus if I cannot leave to the bathroom while playing a hot winning slot for a many hours lucky streak???

[Slotster!]

Ed and Danny at the Montecito would comp you the presidential suite, and throw Delinda into the bargain!

[me_and_ed]

Originally Posted by Slotster!

Ed and Danny at the Montecito would comp you the presidential suite, and throw Delinda into the bargain!

Mmmmmmm....................Delinda