TIV

[Casinomeister]

Could someone please post a quick synopsis (no more than two paragraphs at three sentences each) about what this thread is all about? Twenty pages is a hell of a lot of reading for a Friday afternoon

What I am understanding from the first six pages is that This is Vegas has a clause in their FAQ that states players can only cash out 2k per day up to 4k per week, yet this is not in their terms and conditions. Correct?

I also understand that some players can have their accounts flushed upon request. Yes?

Some players also suspect that the casino intentionally sits on these winnings hoping that the player plays these back into the casino. Yes?

Clarification on this would be appreciated.

End note: many casinos - not just TIV have limits to max payouts. These are normally stated in their Terms and Conditions (usually in the banking section). These include most RTGs, Playtech casinos, and many Microgaming.

Limits on cash payouts are to protect the casino's cash flow. You cannot compare this to a land based operation since they have cash on hand. This is cyberland where many issues are involved (money transfers, virtual security checks, time zones, odd banks, etc.) Just FYI.

Players - you need to understand that when registering at an online casino you agree to these terms. I've been told by some operators that in many cases they will flush these accounts upon request. Depends on the player and circumstances. Ask ahead of time if this concerns you.

Rogueness occurs when a casino tells a player that they need to keep depositing in order to receive the max cash out on schedule, or the casino "forgets" to send the player his/her winnings on a regular basis (ahem, Virtual Casino Group).

Or if the money isn't theirs to begin with (pooled funds from a progressive jackpot for example).

Rogueness does not occur if this is stated in their terms and conditions and the casino abides by them.

Players also need to understand that YOU are the master of your own domain. If you feel that you'll be tempted to play your winnings back, then choose not to play at these casinos. Simple as that. Don't expect the casino to take responsibility for your actions.

[bryand]

Glad you got your money mate.

However, this raises more questions than answers. Why should John be involved in everything. The organisation, while a relative newbie, should already have its accounting issues ironed out. There have been many players who were paid 2-3 weeks after submitting their withdrawals to different ewallets. No valid reasons were given for the delays other than murmurs of there being processor/technical issues. Of the Rival managers only John has tried to address these issues which is mystifying given that formerly ALL Rival managers were willing to tackle these problems by posting in this forum.

I believe that some of us are uncomfortable with the silence from the casinos on this important issue and many of us may be guessing as to whether there are financial problems with them. We have not been told by anyone that the processor problem (if true) has been solved and it could well be that the situation could aggravate further. I have had cashouts delayed on 2 separate occasions and definitely not in a hurry to make deposits. Whether this is actually related to the processors or a much bigger problem, only time will tell although at present I tend to lean towards the latter.

chuchu, I believe the JetSet and Simon reps also tried to help out but John was the most helpful.

In general, I wonder if the lack of information/explanation regarding slow payments was due to a clause in the agreement with the processor not to publicly discuss details of processing. I would demand it if I owned a payment processing company in today's climate.

[BingoT]

Could someone please post a quick synopsis (no more than two paragraphs at three sentences each) about what this thread is all about? Twenty pages is a hell of a lot of reading for a Friday afternoon

What I am understanding from the first six pages is that This is Vegas has a clause in their FAQ that states players can only cash out 2k per day up to 4k per week, yet this is not in their terms and conditions. Correct?

I also understand that some players can have their accounts flushed upon request. Yes?

Some players also suspect that the casino intentionally sits on these winnings hoping that the player plays these back into the casino. Yes?

Clarification on this would be appreciated.

End note: many casinos - not just TIV have limits to max payouts. These are normally stated in their Terms and Conditions (usually in the banking section). These include most RTGs, Playtech casinos, and many Microgaming.

Limits on cash payouts are to protect the casino's cash flow. You cannot compare this to a land based operation since they have cash on hand. This is cyberland where many issues are involved (money transfers, virtual security checks, time zones, odd banks, etc.) Just FYI.

Players - you need to understand that when registering at an online casino you agree to these terms. I've been told by some operators that in many cases they will flush these accounts upon request. Depends on the player and circumstances. Ask ahead of time if this concerns you.

Rogueness occurs when a casino tells a player that they need to keep depositing in order to receive the max cash out on schedule, or the casino "forgets" to send the player his/her winnings on a regular basis (ahem, Virtual Casino Group).

Or if the money isn't theirs to begin with (pooled funds from a progressive jackpot for example).

Rogueness does not occur if this is stated in their terms and conditions and the casino abides by them.

Players also need to understand that YOU are the master of your own domain. If you feel that you'll be tempted to play your winnings back, then choose not to play at these casinos. Simple as that. Don't expect the casino to take responsibility for your actions.

The Moral of the Story.
Amen
Going back and forth with this goes no place.
John hope you can fix some of this.

[Mousey]

Bryan, there also seems to be a very clear and persistent problem of slow payouts (1 month or longer) at almost all Rivals. There are delays in paying both U.S. and other players -- regardless of method or amount of payout -- whether ewallet or ACH or whatever. Processor problems, I presume.

[bonustreak]

Players also need to understand that YOU are the master of your own domain. If you feel that you'll be tempted to play your winnings back, then choose not to play at these casinos. Simple as that. Don't expect the casino to take responsibility for your actions.

Agreed and that is what this whole thread seems to be about, like the said Meister it is up to the player to read all the rules in place before you deposit into a casino.

[Zodiac]

The priority problem is not separate already the daily, weekly or monthly max cashout actually like Mousey said, it's payment processors problems (excluding SlotoCash).

These takes already now for three weeks (what i know)

(and of course the points from Nash are also important)

Therefore this thread is 20 and more sides long.

[hippo925]

Did you give back all the money you had won?

Not all , but it was certainly heading in that direction which was why i originally closed my account at all the other rivals.

there seems to be too many policies in place that are designed to expedite player's losses instead of creating an enjoyable environment. here are some, IMHO:

-allowing high wagers without the ability to withdraw wins from them in a timely manner. (this might only apply to nash )
-intermittant periods of notable payment delays.
-possible increased tightness of the games corresponding to payment delays.
-arbitrary promotions and/or lack of promotions not based on play or status, but apparently only by losses.
-discrepencies in information relayed to players by management versus cs.
-relative inability of the "shared" rival cs to address concerns directly and efficiently since they are representing all of the rival casinos through one chat portal.
-finally, a lack of transparency, outside of one manager, regarding these issues.

[NASHVEGAS]

Could someone please post a quick synopsis (no more than two paragraphs at three sentences each) about what this thread is all about? Twenty pages is a hell of a lot of reading for a Friday afternoon

What I am understanding from the first six pages is that This is Vegas has a clause in their FAQ that states players can only cash out 2k per day up to 4k per week, yet this is not in their terms and conditions. Correct?

I also understand that some players can have their accounts flushed upon request. Yes?

Some players also suspect that the casino intentionally sits on these winnings hoping that the player plays these back into the casino. Yes?

Clarification on this would be appreciated.

End note: many casinos - not just TIV have limits to max payouts. These are normally stated in their Terms and Conditions (usually in the banking section). These include most RTGs, Playtech casinos, and many Microgaming.

Limits on cash payouts are to protect the casino's cash flow. You cannot compare this to a land based operation since they have cash on hand. This is cyberland where many issues are involved (money transfers, virtual security checks, time zones, odd banks, etc.) Just FYI.

Players - you need to understand that when registering at an online casino you agree to these terms. I've been told by some operators that in many cases they will flush these accounts upon request. Depends on the player and circumstances. Ask ahead of time if this concerns you.

Rogueness occurs when a casino tells a player that they need to keep depositing in order to receive the max cash out on schedule, or the casino "forgets" to send the player his/her winnings on a regular basis (ahem, Virtual Casino Group).

Or if the money isn't theirs to begin with (pooled funds from a progressive jackpot for example).

Rogueness does not occur if this is stated in their terms and conditions and the casino abides by them.

Players also need to understand that YOU are the master of your own domain. If you feel that you'll be tempted to play your winnings back, then choose not to play at these casinos. Simple as that. Don't expect the casino to take responsibility for your actions.

No way to sum up in 2 paragraphs and your post needs to have certain important issues clarified to be accurate (Give me some time and I will clarify) as ethics and other failures maybe with intent certainly have to be considered as rogue.....as for your last paragraph I agree once one becomes aware (and I post I agree) and in my case I was not aware upon the commencement of a $40 something thousand dollar withdrawal as obstacles imo with intent were nowhere on their site ever (as I took screenshots) and this issue/so called policy which I will post in a few(will become clearer once I clarify your post) never even was responded to despite my attempts,posts in this forum before this thread that TIV was directed to and TIV read, until this thread. Even then the response to this issue/so called policy was inconsistent and most recently TIV denied that their actual actions as practiced of this issue/so called policy existed. So which is it as this thread points outs inconsistencies by the posting of two chat transcripts pursuant to the so called policy/issue and then John (paraphrasing) says do not rely on CS as they are new, come to him....I do not read minds and maybe just a little too late as well as unacceptable unless the player must pay the price for not only the player's mistakes but the casino's also...There is a problem....I will try to cliff note it but the devil is in the details!!!

[NASHVEGAS]

No way to sum up in 2 paragraphs and your post needs to have certain important issues clarified to be accurate (Give me some time and I will clarify) as ethics and other failures maybe with intent certainly have to be considered as rogue.....as for your last paragraph I agree once one becomes aware (and I post I agree) and in my case I was not aware upon the commencement of a $40 something thousand dollar withdrawal as obstacles imo with intent were nowhere on their site ever (as I took screenshots) and this issue/so called policy which I will post in a few (will become clearer once I clarify your post) never even was responded to despite my attempts,posts in this forum before this thread that TIV was directed to and TIV read, until this thread. Even then the response to this issue/so called policy was inconsistent and most recently TIV denied that their actual actions as practiced of this issue/so called policy existed. So which is it as this thread points outs inconsistencies by the posting of two chat transcripts pursuant to the so called policy/issue and then John (paraphrasing) says do not rely on CS as they are new, come to him....I do not read minds and maybe just a little too late as well as unacceptable unless the player must pay the price for not only the player's mistakes but the casino's also...There is a problem....I will try to cliff note it but the devil is in the details!!!

Before I seek to clarify CM's post and this may be a poor transition but the following as a preface may add clarity as my PM (I can only post PM's I send/sent as I had the posting rule clarified) below occurs once I become aware at the time of my first W/D:

At the bottom is a PM to TIV/John on 2-1-08 expressing my concern of the so-called not in writing policy/issue (the concern specifically has been bolded in the PM below), then for whatever reason as I post I never got a response to this issue. I brought it up again via another PM after no response, still no specific response, then I directed TIV/John via PM to several threads in regards to the so-called policy/issue and never a direct response even when John did post in one of the threads soon after me. The bolded words below were never directly responded to via any means by John unless he can prove otherwise but as I continued to question, CS responded once by phone later in February and once by chat prior to this thread in April (Yes, I know and agree at some point I have to take responsibility but I disagree on the first big win as I was only allowed to remove only $4K per week,hello, from my casino cash account balance and as I state below I did not care when they paid me eventhough I will prove for those that say read the TandC's, TIV was not even paying according to their TandC's as they had/have two contradictory terms which was also brought to their attention but I did not press the disbursement TandC issue as a show of good faith and keep in mind I had won over/under $40K at this time so I wanted to be diplomatic for common sense,lol, reasons) :
_____________________________________________


From : NASHVEGAS
To : thisisvegas
Date : 2008-02-01 08:58
Title : HELLO
---------------------------------------------------
John,
I am confused (since the software in the cashiers section has been amended along with the monthly limit restriction). I really do not know when and how much I can withdrawal. Maybe you could clarify per my post!..Also sent all documents yesterday and if you could confirm receipt I would appreciate...Lastly can my balance simply be removed from my account and then you can just disburse the funds per the daily,weekly and monthly amount restrictions... I previously mentioned I would like to at least know the $ amounts per day,week, and month. Just so you know the software is no longer blocking withdrawals and appears to be allowing up to $3000 daily..Anyway the simpliest thing to do would be to remove my balance and then disburse per whatever your $ amount and time restrictions are...Thanks for your attention to these issues and hopefully you can clear up my confusion

[bonustreak]

May I suggest that if you feel that strongly about your case then maybe you should take the right procedure and pitch a bitch and let it be solved in that way. This thread has taken so many twist and turns it is getting out of hand and confusing and also posting private emails and chats means nothing to me, how do I know words are not being changed to suit you? I am just saying at this point your still not happy so many pitch a bitch and go that route.