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Thread: ON HOLD WITH PRIMAPIN 5 HOURS AND COUNTING

  1. #11
    winbig's Avatar
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    Don't ya just love businesses that are closed, but yet don't say that via their automated phone system.....and keep you on hold anyways?
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...

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    Quote Originally Posted by winbig View Post
    Don't ya just love businesses that are closed, but yet don't say that via their automated phone system.....and keep you on hold anyways?
    No, not especially...........nor do I enjoy having to outsmart federal regulators (well, maybe I do).
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  3. #13
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    Quote Originally Posted by winbig View Post
    Don't ya just love businesses that are closed, but yet don't say that via their automated phone system.....and keep you on hold anyways?
    This would just be stupid, it would cost them a fortune over 4 days as customers just sit on hold, and try again and again, and if toll free, would be costing THEM a fortune.

    Automated phone systems are normally set to inform customers if the lines are closed, and asking them to come back later when open, and this saves the frustration of being on hold, and also saves the business money.

    If I understand the system correctly, you get rid of Bush in November, but are stuck with Frist for two more years?
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    NASHVEGAS is offline Banned User
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    Quote Originally Posted by vinylweatherman View Post
    This would just be stupid, it would cost them a fortune over 4 days as customers just sit on hold, and try again and again, and if toll free, would be costing THEM a fortune.

    Automated phone systems are normally set to inform customers if the lines are closed, and asking them to come back later when open, and this saves the frustration of being on hold, and also saves the business money.

    If I understand the system correctly, you get rid of Bush in November, but are stuck with Frist for two more years?
    Help me here!!

  5. #15
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    Quote Originally Posted by vinylweatherman View Post
    This would just be stupid, it would cost them a fortune over 4 days as customers just sit on hold, and try again and again, and if toll free, would be costing THEM a fortune.

    Automated phone systems are normally set to inform customers if the lines are closed, and asking them to come back later when open, and this saves the frustration of being on hold, and also saves the business money.

    If I understand the system correctly, you get rid of Bush in November, but are stuck with Frist for two more years?
    Believe it or not, I've come across 2 different companies (toll free lines) that have been closed, but kept me on hold anyways.

    This isn't even counting the number of times I've been on hold before they've closed, well into after-hours...but their system wasn't smart enough to cut you off when the office closed.
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...

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