Tipping

[juliack]

Hi everyone. I just hit a royal flush on Triple Bonus VP earlier today for 20K at the b&m. I almost always tip the floor person on a hand pay but today was quite different. Anytime a machine hits for more than 15K they have to do an internal check which could take anywhere from 30 minutes to over an hour of waiting time before you get paid. I gave the girl my drivers lic as is required and asked if I had enough time for a quick bowl of soup. I am always so pleasant with the staff but she snapped back they don't have time to wait around for me. I said no problem and hung around for 45 minutes. I finally got paid by the girl with security standing by and thanked everyone and continued to play off my balance of 55 credits. The slot girl hung around me for approx. 30 seconds and left in a huff making it painfully obvious she was waiting for a tip. I am sure this has happened to many of you in an eatery of some sort but you would not expect to see this in a high service environment like a casino. I probably should have said something to the management but in a Canadian casino I don't think it would do any good. I hope my thread does not bore to many people but I just thought I would share this experience. Cheers....

[pacers31]

That's awesome Juliack, I think you did the right thing if the service was that bad. Hell, if I ever hit something like that they better find me even if I'm in the mens room and pay me!! This should probably be in the land based casino section, but a win like that is welcome news anywhere in the forum!! Congrats!

[chuchu59]

Hi Juliak,

In your place this is called tipping. In Macau, well several years ago, you dont have to tip, they just rob you after you win 2 hands in a row and that happens even if they know you are losing heavily. So it's robbing in Macau and not really tipping.

Meanwhile, was the slot girl the one who snapped back at you? If so, she must be dumb to hope for a tip.

[hippo925]

The best way to guarantee continued poor or bad service is to reward it. You did absolutely the right thing. If you get poor service at a restaurant, why would you leave a good tip?... that's insulting to the people who go out of their way to provide excellent service. Same goes for a casino, b&m and online. Why deposit hard earned money at a casino if their staff treat you like dirt? Anyway, congrates on your win!!!!

[GGW Laurie]

The best way to guarantee continued poor or bad service is to reward it. You did absolutely the right thing. If you get poor service at a restaurant, why would you leave a good tip?... that's insulting to the people who go out of their way to provide excellent service. Same goes for a casino, b&m and online. Why deposit hard earned money at a casino if their staff treat you like dirt? Anyway, congrates on your win!!!!

......diddo what hippo said, congrats on the win

[juliack]

Hi ChuChu. Yes it was the slot girl who snapped at me. Thanks for the replies everyone. Cheers

[ballysdb]

You did the right thing. The only thing I would have done differently is to tell her right to her face why she did not get a tip. No tip for you *itch!!!
People are stupid!

[babs7262]

Im glad you brought that up Juliak. My situation I was in was minor but still fits for this thread. I was playing slots and didnt have any cash on me because we stayed over. My money was in the machine. First I wanna say I always tip the waitstaff when bringing free drinks even though I usually just get a 6oz water. I worked as a server, so I know they count on tips

This woman waitress came by and already had extra water so I asked if I could have one. I figured she didnt have to go out of her way and I explained to her that I dont have cash on me even though I didnt have to explain

OMG..youd think I belted her in the mouth. She just stood behind me after I told her too. After about 45 seconds I turned around and said "Im sorry, I usuallly tip but my money is in the machine and my cash is in my room" She said "I can wait" lolol....for a frikin water that she had already? I told her no and apologized. She started huffing and saying she depends on tips to live.

This was at the Trop and you all know I go there often so I was pretty pissed off. I went to a floor manager and told him. He was livid!! He told me to write a letter, he meant it. He looked over to his coworker and said "Ahh, there must be a new one on the floor" LOL. He must of apologized for 10 minutes.

You were right Juliak, for shit sake, you wanted a bowl of soup and she said that knowing you just hit a big one? What an Idiot she was!!

[same_old]

G'day Juliack,


Mate I can tell this got to you a little bit, dont give it a second thought,honestly.

The woman had just come to you knowing you have a sizeable cahout waiting and she speaks to you like that.

I would have told her what she WOULD have gotten off you prior to that little outburst.

[Fleur-De-Lis]

Congrats on your good luck, juliack, and sorry to hear that you had such an ugly experience. Just to cheer you up - when I was on a visit in Bulgaria, and played in couple of B&M casinos there, I found out quite amusing, that staff deducts their 'tips' by themselves, before handing you the cash you won. Since it happened in two casinos, not one, I guess it is a norm there, and I was too happy to win so chose not to question this practice.