3DICE Casino - Chat issue

[Casinomeister]

Originally Posted by frankensite

I posted this to hear if other also have had the same experience as me.

Found it at the time very strange that Live support where online always when playing and with deposit questions, but suddenly they went offline for hours when I was trying to withdraw my money !!!

And no matter what, a casino should not scan or deselect Live support on IP level, thats not clean operation.

But this is a non-issue. You can call them on the phone.

[frankensite]

WHAT !!....So what you are saying "Casinomeister" is that you think its okay for a casino to disable live support chat for 1 player (his IP) ???????

Because you can just call them instead ????

[babs7262]

I didnt even read the second page, so dont know if I repeated what someone else said

3 dice is not a huge operation and they are often offline, especially on weekends. It is already Friday night there. Just email them , uninstall or show some contraint not to spend the money.

I do not feel you calling them Rogue is a good idea, that is pure speculation on your part. They have been very good with flushing and payouts. Yes, sometimes I can go for awhile w/o a win but thats with everyone

Please do not use the word Rogue with this casino

PS....live chat is not a requirment, it's an added feature when they are available to have someone there to chat. Maybe they had to use the bathroom at the same time you tried to live chat. They are offline several times because they are not a huge operation yet

[lauriejim]

Originally Posted by frankensite

WHAT !!....So what you are saying "Casinomeister" is that you think its okay for a casino to disable live support chat for 1 player (his IP) ???????

Because you can just call them instead ????

.....when ever they are off line i pick up the phone and have no trouble at all getting someone. to call a casino rogued on just that issue is harsh, sounds like you have a personal agenda against them!!!!!

[RobWin]

Originally Posted by babs7262

I didnt even read the second page, so dont know if I repeated what someone else said

3 dice is not a huge operation and they are often offline, especially on weekends. It is already Friday night there. Just email them , uninstall or show some contraint not to spend the money.

I do not feel you calling them Rogue is a good idea, that is pure speculation on your part. They have been very good with flushing and payouts. Yes, sometimes I can go for awhile w/o a win but thats with everyone

Please do not use the word Rogue with this casino

PS....live chat is not a requirment, it's an added feature when they are available to have someone there to chat. Maybe they had to use the bathroom at the same time you tried to live chat. They are offline several times because they are not a huge operation yet

Actually babs it is 3:27pm in the afternoon there now...

[frankensite]

I call it rogue when a casino can do something like that with Live support chat on IP Level,

PS. this is not about money win/lose.

I have the same taste as when Hype gaming came out, everybody said ohh...ahh superb software, fast payout and everything. And what did it end up with ????????!!!!!!!!!!!

Lets see folks !!!!!!

Thats my 10 cents of information, take it or leave it

[lauriejim]

leave it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[SlotMonster]

Originally Posted by frankensite

WHAT !!....So what you are saying "Casinomeister" is that you think its okay for a casino to disable live support chat for 1 player (his IP) ???????

Because you can just call them instead ????

I totally disagree with you. Why don't you pick the phone and call em??? why on earth you created this obviously premature thread? Did you use all available methods to contact 3dice before starting this thread???
It's bad practice to say that good casino is "Rogue" not having enough facts for it. And you DO NOT HAVE ENOUGH FACTS!!!

[Casinomeister]

@ Frankensite

You never answered my question: "How many accounts do you have at 3Dice?"

[mysticjoz]

I myself have had questions regarding 3Dice BUT I never referred to them as Rogue. Nor would I. (unless they truly displayed rogue traits and they do not!)

They are a very small operation and they do have to work out some of the "issues" players have. They do not have the amount of support staff as the other operations.

I do agree that they pick and choose who they talk to, .. I know from personal experience. After I posted the "poll" this was more than obvious to me, but I do NOT put them in the Rogue category. We all loved 3Dice because in live chat they were there in a heartbeat to answer any and all questions.

I won 2 $10 tourneys the other day,, and I PM'd Enzo and Lance (I think it was Lance) Both were "online".. simple question.. "I have a new reloadable card and IF I win can the withdrawal be put onto the card?"
I got no answer so I typed to them both that "I had to run an errand and I would leave chat up to see thier answer." But when I got home there was no answer from either of them, and both were "offline" at that point.
OH WELL such is life. If they don't want to answer a PM then they don't. They must be running around like crazy without enough help....

But that does NOT make them Rogue. They pay winners faster than any other casino on line next to Inetbet. (hard to beat a wire transfer!)
I think you should have put more thought into your "Title" and read CM's rules about posting prior to doing so.
and answer his question... how many accounts do you have there?