more help for a newbie please?

[shdw06]

so, i have been doing everything i can to make sure i get paid by the "queen of rogue city" casinos in a timely and fair manner. but now i have a new question. after talking to someone at the live help icon, i was given an address for an authorization form, at:
http://www.casinosupportcenter.com/h...tion_form.html

the problem is that this form does not match the one i found on the cashier page at virtual casino, at:
http://thevirtualcasino.com/authorization_form.html

so can anyone tell me which form is better? i had asked simply whether or not i had ever submitted my necessary documents; i could not remember if i had done it or not at signup. short short version is that i was playing there before i found HERE, got lucky and now am worried that i have to fight for what i (luckily) earned. does it seem fair and true that the more i communicate, or harass them,the more likely i will be to get paid? it has not been that long (a few days) since i submitted my withdrawal, but given the horror stories on here i figured that i might as well start now. do they really deserve the benefit of the doubt, and should they be given a chance to come through? i've already sent 4 emails in 2 days, with no reply...

[DemonUK]

Just as an aside to the above, I too was playing at Virtual before finding this site, however as yet I have nothing to complain about. I have only put in 2 withdrawal requests since the beginning of November and both withdrawals ($1000 & $2132) have been paid in the timescales mentioned in their terms. OK the last one was 2 days beyond, but then again I did have an email informing me it would be slightly delayed. I know they take upto three weeks to pay sometimes, but they do state that. I have no problem with that and as I have said up to now I have not been given an issue to concern me. Maybe I have been lucky, or maybe I have just taken care to avoid any misunderstandings and confusion. I don't know. Another chance is available now to be proved wrong in that I have requested another $700.

Until I have something to complain about, I will continue. The only thing to remember is always check with them what is and what isn't allowed with the coupon you chose to play with before you start to play.

I always say if you don't like the terms and conditions a casino has don't play there.

On the subject of documents, if it is possible to send them while you are online to the live chat operator, try that and they can confirm receipt of said documents. If in doubt as to which authorization form to send, fill in both and send both

I will maintain my wariness however at ANY casino I play at, even InetBet who have just paid me within 8 hours of my withdrawal request

[silkprint]

To mention Inetbet and Virtual in the same thread is just silly and shows how uninformed you are . I am not slamming you ...that is just the fact . Virtual owes people thousands of dollars in unpaid winnings ...look around the forum a bit and you will find many threads about Virtual and their clones with complaints from good people who did nothing wrong that got burned simply because they had the nerve to win and try to cashout .

[DemonUK]

I haven't had a pop at anyone that has complained. My experiences of the last 4 months give me no grounds to slag either of those casinos off. OK Virtual takes longer to pay people, but they tell you that. When they fail to pay me I will honestly return and say 'you told me so'.

I have read what people have said about their past experiences, but not one has been from the past 4 months that I have read anyway. As I stated above I always make sure that I can play the games I want to play on the coupon I want to redeem and any playthru requirements.

I am not silly because both casinos pay me when there terms state the will. I refuse to bad mouth anyone that hasn't given me cause to just because others have. I also suspect some of those did not read or check up the t&c that applied to their particular situation. Note I did say some.

Call me silly if you like but over $2000 profit and in my bank account says I'm not.

Didn't realise that posting personal opinions on here invited that sort of response.

Lets not forget we have to abide by the casinos rules, not the rules we think the casino should have. That is the way of online casinos

[bryand]

As a 5-year online player, I agree with Demon's assertion that you cannot completely trust any online casino for payment. I'm sure the reverse could also be said from the casinos' point of view.

Demon.......as you can see, many members of this forum have different agenda and some are overly sensitive. Just let it roll off my friend.

[DemonUK]

Originally Posted by bryand

As a 5-year online player, I agree with Demon's assertion that you cannot completely trust any online casino for payment. I'm sure the reverse could also be said from the casinos' point of view.

Demon.......as you can see, many members of this forum have different agenda and some are overly sensitive. Just let it roll off my friend.

Noted

[silkprint]

Agenda? Are you kidding me ? As stated I can also give my personal opinion and I did . Virtual and its' clones have a long history of not paying people their winnings . They are not accredited here for a reason .

[bryand]

Agreed silk. My point was to take it easy on newbies. We all started that way.

[silkprint]

Bryand , I don't see what you are saying .
I thought I was polite and honest .
I am hoping poor Shdw gets paid.

[Rusty]

The needle on my Shrill alert meter is beginning to twitch.