Perhaps this might develop into a "payment delay" issue. It is hard to say too much about a casino that is holding hostage 16K of your money.
Why can't they just be honest and say you have won too much to have bonuses.
When they have paid up, allow another casino the dubious pleasure of winning it back, provided you are treated with the respect your wagering deserves.
PS.
Dear Mr. Whale,
Regrettably, we must inform you that your account status has changed and it no longer carries a VIP status. VIP Club Membership requires certain criteria to be complied on a monthly basis.
I think your name is very apt!!!
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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