Casino splendido- Missing deposit money

[allsin]

Okay honest is honest...

They gave me the bonus today!
And loyalty points!!

[vinylweatherman]

Okay honest is honest...

They gave me the bonus today!
And loyalty points!!

Quite, but why the condecending E-mail from CS that seems to be trying to make it YOUR fault for not persisting enough to get the "timeout" issue resolved in time for the bonus.
This is becoming increasingly common, even at "good" casinos. Almost looks like they have sacked all the decent CS staff to cut costs, and employed cut price "call centre types" that make customers feel like an uneccessary inconvenience to the operation, in common with many UK companies of late.