Bodog and US play.

[ugaboga]

I think the attacks on Bodog here are a bit unfair. In regards to the $20 withdrawal fee, I believe they make up for that elsewhere.

Bodog for me has really been the total solution, in terms of Sportsbook & casino. I started gambling online back in 1996, mostly online sportsbook and have only recently (2 years or so) started playing at online casinos reguarly.

Now as a sports punter and casino player, Bodog really presents a total solution for me. Most online sportsbook have standalone flash casinos, whilst Bodog provides a reputable sportsbook and casino service using the RTG platform (which we all love).

Unlike many other casinos/sportsbooks, the Bodog site is organised, with a well defined layout. None of this flashing, over saturated content crap.

Let's also not forget their superb customer service. I have always and I repeat ALWAYS received a reply with 15 minutes. I have requested a wide range of services fromt the e-mail support, such as adding more events, grading bets (only a few minutes after the result was known) etc. They have always replied with useful and informative replies (unlike many other online casinos/sportsbooks where the staff haven't got a clue). I would rate only a few other books on their level when it comes to customer service, that would be Centrebet & Multibet. The only negative point about their CS, is that I believe their CSR's should sign their e-mails with a name... not the usual signature "Best Regards, Customer Service". Personalisation is always a nice touch for any client.

Bodog is definitely one of the most professional players in the online gambling world.

As for the withdrawal fee, I can understand that it can be very hectic for the book's processor to handle numerous transfers per player per month, when you offer so many value added services (Casino, sportsbook, poker etc). So I really don't have an issue with the fee.

I have always been paid reguarly by bodog. The case regarding their domain name in my opinion is ludicrous, it should've been settled in their favour long time ago.

[jenn1381]

I don't think stating that the $20 fee is bs is unwarrented at all. My opinion is, if you're going to offer both casino and sportbooks, you need to have adequate staff in order to process everything quickly and efficiently - NOT charge everyone a hefty, way too high fee, just so that people will think twice about cashing out! (And let's be honest here, that IS the reason. Less cashouts mean more people going bust, more money in the casino's wallet, and "faster" cashouts for those who do pay the $20 as there are less people waiting in line.)

They could have charged a much smaller fee, like $5, and people wouldn't really care, they'd cash out more often, and the casino would collect $5 time and time again. $20 is crazy, it would be pointless for someone like me to play there as I often make many cashouts of $50-$100.

If you're enjoying the place, that's great! More power to you. However my opinion of the $20 being ridiculously steep still stands.

[ugaboga]

Yes but can you imagine the processing nightmare for the company, if users cash out sums of between $20-$150 several times every month, week etc?

It would create an immense backlog and you have to remember that Bodog caters for some serious professionals, when it comes to sports betting / handicapers.

I really see the casino as a value-added service for their clients and not their main service offering. Bodog is well renown in the sports betting community.

I guess you're just not their target market, of course there is nothing wrong with that.

Again nothing wrong with the amount you stake or withdraw, I guess it's just the frequency of these kinds of withdrawals that they're trying to curb.

The same happens at other large reputable sportsbooks, like Betcris/Bookmaker.com (they dont even offer one free withdrawal per month) for example.

[DakWinner]

Come On Bodog, even lowering the fee down to $10 per payment is going in the right direction. Throw us a bone here!

Did you see how I did that ? Dog..get it?

[chuchu59]

Yes but can you imagine the processing nightmare for the company, if users cash out sums of between $20-$150 several times every month, week etc?

It would create an immense backlog and you have to remember that Bodog caters for some serious professionals, when it comes to sports betting / handicapers.

I really see the casino as a value-added service for their clients and not their main service offering. Bodog is well renown in the sports betting community.

I guess you're just not their target market, of course there is nothing wrong with that.

Again nothing wrong with the amount you stake or withdraw, I guess it's just the frequency of these kinds of withdrawals that they're trying to curb.

The same happens at other large reputable sportsbooks, like Betcris/Bookmaker.com (they dont even offer one free withdrawal per month) for example.

I also think $20 withdrawal fees are a bit too much. If they want to reduce the frequency of withdrawals they could structure them in increments ie the 1st withdrawal in any month is $1, then $5 for the second, $10 for the 3rd and so on. Those who withdraw small amounts will be deterred from withdrawing ever so often.

[jas2587]

Bodog casino sportbook and poker not counting
their music etc etc
they cashout the withdrawels to Click2pay withen 30 minutes of requesting it
that to me is not a backlog
they saw a chance to make a extra buck by charging the players $20 to withdraw
I only play slots an poker an this is the 1st casino that reqested a fee for a withdraw except if you wanted a check sent by tomorrow or the next day

I was depositing several times a day at $50 a pop an the cashouts would be anywhere from $200 to $1500 so it just was odd that they started charging

lol no I didn't cash out every deposit sigh

Don't get me wrong Bodog has always been great customer service withdraws quick etc etc
but $20 a cashout is extreme

IMO


Good Luck All
Cindy