Do casino charge for inactivity?

**jen** · 18th October 2007, 07:54 PM

My wife got this today. She has not played for a while anywhere, probably 5-6 years.

"Dear .............. CU0..............

This is to notify you that our Terms and Conditions related to inactive
accounts have changed. In order to prevent an inactive fee from being
charged to your account, please log in to play or make a transaction
with ECash Direct. If you have forgotten your login credentials, contact
us anytime to reactivate your account.

We are open 24 hours a day, 7 days a week (including holidays). You can
contact Customer Support at:

North America 1-877-874-0274
International + 800-0-874-0274
(Please add outbound country code prior to dialing)
Freephone (UK) 00800-0874-0274

Kind regards,

ECash Direct"

**lots0** · 18th October 2007, 08:07 PM

looks like a spam/scam email to me.

Did your wife ever have an account with the casino that sent you the email?

If not I would ignore it.

If she did have an account at one time with this casino, I would email the casino directly (do not use any links that are inside the email - look up the casino site on google or yahoo and go to it that way.) and tell the casino to close your wife's account.

**babs7262** · 18th October 2007, 08:09 PM

If you even open that casino via that email , your crazy dude!! Sounds like one of those "ebay emails" you will be giving out all of your info, I would steer clear of that one! Infact, go to the website w/o clicking on that email and close the account immediately or you may be in for an identity theft nightmare

**1819** · 18th October 2007, 08:14 PM

i would ignore that one. if she hasnt played in 5 or 6 years then, if there was any money there, i'm sure you can live without it. forget it.

**lots0** · 18th October 2007, 08:18 PM

If you did use any of the links in that email...

You should consider your computer compromised (hacked) and seek professional assistance from a virus/malware expert as soon as possible.

**jen** · 18th October 2007, 09:20 PM

There is no link in the message. We dont remember what casino it is, account number starts with CU. She used to play at Omni.

**fcat** · 18th October 2007, 09:28 PM

E-Cash direct is the processor for wagerworks casinos. i.e. intercasino, omni, etc.

**Chipeez** · 18th October 2007, 09:32 PM

I've read about these charges before, it's been a long time since this was brought up.. But if I remeber correctly intercasino (using ecash) did charge if your account was inactive for a long time..

It look legit to me, not really a scam mail if you ask me....

**jen** · 19th October 2007, 09:19 AM

Can the casino really charge her?

She had ECP (electronic check) linked to her US bank account and a US-issued check card as payment methods. She has now a different family name. The card has expired of cause.

If they still charge can she report this as unauthorized charge? Or probably they can take away only the money which is now on her casino account? We do not remember even if there is any.

Has anyone else received such emails?

**Chipeez** · 19th October 2007, 02:05 PM

As far as I remember they only charge if you still have funds availible in your account.. If I'm correct it's in their t/c, so they have a reason.. But only if there are funds left, they shouldn't charge for empty inactive accounts..