Golden Cairo Good? or Bad?

[livefree247]

Dose anyone have any info on the new micro casino Golden Cairo? someone told me the playshare group own's them. anyway they have no phone number , that makes me nervous. I wanted to take advantage of there 100% match deposit but when I went to live chat here's the chat it speaks for itself....


Please wait for a site operator to respond.
Welcome to Casino support live help, one moment please for world-class service
Jeje: How can we provide you with world-class service?
tccr01018533 : Hi how do I claim your 100% match?
Jeje: u'll need to deposit first
tccr01018533 : ok then?
Jeje: Is there anything further I can assist you with?
Chat session has been terminated by the site operator

they hung up on me? how dare they!!! lol also when I tryed to get the promo page the link was no good so if anyone has any info on this casino I would very much appreciate it. Thanks!

[aka23]

Double post...

[aka23]

It's a Playshare "white label," essentially a rebranded skin. A phone number is on the home page. The only dispute I am aware relates to Thailand being an allowed country, which they were helpful in resolving.

[Pinababy69]

Wow livrfree, that chat session sure leaves alot to be desired, lol. Your decision but I sure wouldn't be in a hurry to deposit.

[lojo]

Is this the fine service we can expect from white labels even when they're 'backed' by respectable casinos? More than likely.

[Mousey]

And if the player has already taken a sign up bonus at another Playshare casino (white label or no), is she still eligible for a SUB at the white label?

[Mario]

Dose anyone have any info on the new micro casino Golden Cairo? someone told me the playshare group own's them. anyway they have no phone number , that makes me nervous. I wanted to take advantage of there 100% match deposit but when I went to live chat here's the chat it speaks for itself....


Please wait for a site operator to respond.
Welcome to Casino support live help, one moment please for world-class service
Jeje: How can we provide you with world-class service?
tccr01018533 : Hi how do I claim your 100% match?
Jeje: u'll need to deposit first
tccr01018533 : ok then?
Jeje: Is there anything further I can assist you with?
Chat session has been terminated by the site operator

they hung up on me? how dare they!!! lol also when I tryed to get the promo page the link was no good so if anyone has any info on this casino I would very much appreciate it. Thanks!

Hi there Livrfree247,

Hope you are well.

First off I would like to thank you for this post as this matter is surely not something to take lightly and in all honesty I'm extremely disappointed with the response the agent gave you.

There was no effort in building a relationship or even friendly reassurance that you are valuable to us.

Please note that this matter is being taken further and that issues like this is not something that we will tolerate.

We do agree that you the player are our most valuable assets and to provide an insufficient service like this is shameful.

Again thank you for posting this and making me aware of it.

I promise you that this will not happen again and that we will go out of our way to ensure that you as the player are always taken care off as you should be.

To answer your concerns about contact number we can confirm that it is always available on all our sites and on Golden Cairo it is on the following link:

http://www.goldencairocasino.com/hel...7a9b4e5ea17248

Do not hesitate to contact me and I will gladly assist you with this matter.

Please feel free to send me a PM or send me a direct email to the email address below.

Best regards
Mario
PlayShare Group Representative

[Mario]

And if the player has already taken a sign up bonus at another Playshare casino (white label or no), is she still eligible for a SUB at the white label?

Hi there Mousey,

Hope you are well.

To answer your question please notes the following:

Player is able to get a Sign-on bonus at Grand Mondial, CasinoShare and one White Label casino in the Naden Group.

However player is not able to get multiple sign-on bonuses in the Naden Group.

As per Terms and Conditions:

To be eligible to receive the opening offer (welcome bonus) a player must have NOT received a welcome bonus from any casino operated by Naden Inc.

These lists are available on all White Label casinos terms and conditions.

Best regards
Mario
PlayShare Group Representative