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I think we should put the warning regarding Golden Arch Casino also in this forum, so more players actually read it:
"I received a letter from the GoldenArchCasino group inviting me to play with their #1 gaming and casino site on the web. Enclosed with the letter was a sort of credit card, allowing me to have a $300 line of credit which I did not want or need, but that came with the package. In addition, I was required to activate my account which included me giving them my checking account number. I also had to post up a minimum of $25 and they would match it. I posted up $50 and my bankroll was now $100. I was winning a few hundred dollars when I hit a royal flush on video poker, which was a win of $4000 and this was an allowable game to play. Once I hit the RF, I called support and received no answer. Immediately flags flew up in my head. I went to their live chat and spoke with a man named Marco, then we were timed out, and my next online chat was with a man named Aldo. I copied the entire online chat and it took 8 pages since the chat was very lengthy. However, they did admit to seeing my win, assured me that this casino group was honest and I should not worry about getting paid.
I had a bad feeling about this casino especially when I had to give them my checking account information. This was necessary in case I used my credit line and they could just debit my account. Here is the loophole they used as their reason for not paying me....a woman named Yvonne called me, about three or four days later, and said that I inverted the first two numbers of my checking account number. I told her if I did do this, then how is it possible that the original $50 I posted is being debited by your casino as we speak This $50 charge was a pending charge in my checking account and would have cleared that night when the bank did their update.
In any event, they said that according to their T & Cs, if anyone gives a wrong account number they forfeit their winnings. Bryan, what angers me the most is if I had lost $5000 they would have been paid. But the fact that I won $5700, they refuse to pay me. I told them that I wanted to hear the audio tape of me saying 972, as opposed to 792, and they said it was not saved. The man who signed me up and took my information was named Jason. I called him as asked why he was doing this to me and he was very nasty. Bryan, these animals solicited me by using US Postal Service. Since they had every intention of never paying me, win or lose, I was screwed. I do believe this constitutes mail fraud. Additionally, the most I have been able to find out about these scums is that they called me from La Jolla, CA. Their support number on the letter they sent me is 1-888-666-2272. The phone number they called me from is 1-800-224-6223. Other than the people named above, I also spoke with a man named Nick Tell. He was the one who basically told me that I have a better shot at being invited to an African American picnic, than getting paid. Nick also mentioned a bingo site called FunTimeBingo and said that I had played there and was blacklisted since this was their sister site."
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Originally Posted by jod5413
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