inetbet What a disappointment Are they tubing?

**ilbcnu4poker** · 29th August 2007, 06:02 AM

I had heard great things about inetbet casino and when I decided to start playing at a rtg site i made some deposits.
When i had issues and attempted to contact them i found this:
NO LIVE CHAT
NO PHONE SUPPORT
NO REPLY TO EMAILS
NO RESOLUTION TO THEIR ERRORS
NO CLASS OR PROFESSIONALISM
I see people complaining about the sudden lack of success playing but come on their refusual to offer clients to contact them is alarming and rasising questions to their honesty
Beware i am about to give up on them
What is best rtg site available to us players?
Steve

**peteyweestro** · 29th August 2007, 07:45 AM

try out club world, they were the first rtg i ever deposited at

**iNetBet Promos** · 29th August 2007, 08:47 AM

Dear Steve,
I am not aware of any unanswered emails.
Please can you PM me your account username and a summary of your issues?
I can then have these looked into for you ASAP
Regards
iNetBet Promos

**chuchu59** · 29th August 2007, 09:25 AM

Originally Posted by ilbcnu4poker

I had heard great things about inetbet casino and when I decided to start playing at a rtg site i made some deposits.
When i had issues and attempted to contact them i found this:
NO LIVE CHAT
NO PHONE SUPPORT
NO REPLY TO EMAILS
NO RESOLUTION TO THEIR ERRORS
NO CLASS OR PROFESSIONALISM
I see people complaining about the sudden lack of success playing but come on their refusual to offer clients to contact them is alarming and rasising questions to their honesty
Beware i am about to give up on them
What is best rtg site available to us players?
Steve

If your first 3 accusations are true, how would you know about the latter 2 if you werent even able to contact them.

**heatherad** · 29th August 2007, 01:15 PM

Originally Posted by ilbcnu4poker

I had heard great things about inetbet casino and when I decided to start playing at a rtg site i made some deposits.
When i had issues and attempted to contact them i found this:
NO LIVE CHAT
NO PHONE SUPPORT
NO REPLY TO EMAILS
NO RESOLUTION TO THEIR ERRORS
NO CLASS OR PROFESSIONALISM
I see people complaining about the sudden lack of success playing but come on their refusual to offer clients to contact them is alarming and rasising questions to their honesty
Beware i am about to give up on them
What is best rtg site available to us players?
Steve

Contacting a casino rep through a PM on here usually works most times with reputable casinos

**GGW Laurie** · 29th August 2007, 02:00 PM

Originally Posted by ilbcnu4poker

I had heard great things about inetbet casino and when I decided to start playing at a rtg site i made some deposits.
When i had issues and attempted to contact them i found this:
NO LIVE CHAT
NO PHONE SUPPORT
NO REPLY TO EMAILS
NO RESOLUTION TO THEIR ERRORS
NO CLASS OR PROFESSIONALISM
I see people complaining about the sudden lack of success playing but come on their refusual to offer clients to contact them is alarming and rasising questions to their honesty
Beware i am about to give up on them
What is best rtg site available to us players?
Steve

Originally Posted by peteyweestro

try out club world, they were the first rtg i ever deposited at

i tried both and several more that seemed to be popular on the forum . i have to say imo that inetbet was by far the best for me at making the deposit stretch longer for what ever my 2 cents are worth at online casinos anymore these days lol

**Atlanta** · 29th August 2007, 02:02 PM

No one should have to contact support via email and wait for them to answer. Alot of players deposits well enough for INETBET to afford a phone system. Much less live chat. I quit playing poker at ultimatebet years ago because of this same issue. INETBET seems to just be stubborn and refuses to honor the request of alot of its players.

I dont blame the original poster for wanting to find a better RTG casino that is willing to "Take" his "Calls".

**happygobrokey** · 29th August 2007, 03:10 PM

you all ought to include "toll-free" or "800" when you talk about a phone line. i would much rather they have no phone than one the players have to pay to call. and look, inet answered within three hours when you posted here. i imagine a pm to the rep would get you yet a quicker response, and probably from someone more senior in the "email answering" csr crew or from a manager personally.

**1819** · 29th August 2007, 03:19 PM

Originally Posted by iNetBet Promos

Dear Steve,
I am not aware of any unanswered emails.
Please can you PM me your account username and a summary of your issues?
I can then have these looked into for you ASAP
Regards
iNetBet Promos

first off it is fantastic that you guys reply so quickly on these forums. i give you alot of credit but....as i have stated before one should not have to go to a third party to get simple things resolved. live chat or a 800 number is a must. a few weeks ago someone here helped me when i had lost emails and i am thankful. now 2 weeks have gone by since my last email to inet and again no responses. minor things but things that should be resolved in minutes not, hours or days or in alot more cases recently, weeks. i have had emails returned in under ten minutes. i have had emails never returned. the gambling should be done in the casino not with support.

**trips to win** · 29th August 2007, 05:31 PM

I have completely given up on Inetbet because of the same problem. I loved it there and spent over half of my monthly gambling budget with them. I quit playing there when I began to feel that I was just another open pocketbook to them.
IMHO casinos who refuse to make it easier for their loyal players to contact them (with at least a toll free phone number) don't deserve to be supported by those same loyal players. The players, after all, are their bread and butter.