where to go from here? $500 never cashable, read on for details

**happygobrokey** · 6th August 2007, 10:45 PM

suppose you are given a $10 bonus out of the blue at a casino. you fully expect simply to lose the $10. you turn it into $100. you then go read the terms and see that 10x is the max cashout, but also that you have played an unacceptable game under the bonus terms. then, try as you might to lose it all back, you just keep winning. you're now making $100 bets and continue increasing your balance. also, you have spent hundreds here and not once successfully cashed out. and bearing in mind this is an honest casino listed here, although they are taking a little abuse on the boards of being quite tight as of late. funny a terrific run of cards comes when bonus money is involved on a disallowed game, not to call the game's integrity into question, just casual observation.

but what do you do now? keep trying to just blow the money? try some games you might not have played before? try to sweet-talk the casino into paying you $100? leave the money in the account for a week and just see if it gets deleted on you?

please don't come on and say i ought to have read it, because obviously this is so, but with a $10 bonus i wasn't overly concerned, and given my past losses, i never expected to be playing more than two hands anyway, and was quite through with trying to win there. and not to mention i have played the same game with the same sort of bonus when it was credited to me before, and i continue to get the bonus, so one might wonder why i continue to receive it the way i lose it so abusively each time. so that i will eventually get to this point where i win and still can't cashout?

yes i'm a dope for not reading it before playing, but over $10 it almost isn't worth even bringing up the website and spending ten minutes reading. but also i have not played there in a few months, and paying out $100 to pacify me and give me faith that i can actually win at their game could be very beneficial to them. you know what i mean? two way street and all that.

**winbig** · 6th August 2007, 11:37 PM

What about comp points generated from your play?

Worth looking into...

**happygobrokey** · 7th August 2007, 02:01 AM

but will that kind of thing make me into an abusive player?

**happygobrokey** · 7th August 2007, 02:11 AM

yep i might be dead now. went in and started playing $50/hand, hovering around 500 the whole time, and abruptly got cut off mid-hand. reload the game, frozen. shut off the casino, reload, can't log in. i'm toast.

**kakata** · 7th August 2007, 02:17 AM

We are not allowed to win.......didnt you know that?

**happygobrokey** · 7th August 2007, 02:32 AM

ok i can log in now, and they didn't take my money away. and i guess it only states in the terms that all winnings are null and void, not that any comp points derived therefrom are damaged goods as well. we shall see

EDIT: but i guess they would expect people to play down their balances to the max cashout anyway right, just in this case it's 0

**SlotsWizard** · 7th August 2007, 05:01 AM

I did the same thing (at the same casino) a couple of months ago. I played BJ and VP with the bonus, had decent luck (I also question this "luck" when playing disallowed games... the software knows that you are playing a bonus because it will say either "Balance" or "Withdrawable Balance" in the cashier, depending on if you have met WR - so obviously it tracks and knows when you are using a bonus). But I digress. Knowing full well that I couldn't cash out, I played as much as I could to generate comps. Basically it would go like this: play some BJ or VP to build up the balance, then go play slots where I was sure to lose. Rinse and repeat.

Anyway, after busting out I redeemed my comps and they didn't hesitate to credit them to my account. So I suggest trying to make it last by playing as many comp-eligible games as you can. Baccarat, roulette, multi-hand video poker, craps and bingo (that crappy bonus ball bingo?!) don't count towards comps. Interestingly enough, blackjack DOES count towards comps, which I find interesting since <sarcasm>RTG blackjack is totally fair and all</sarcasm>.

**thetic** · 7th August 2007, 10:18 AM

Yes, agree with posts re: comps.

You will know this already but you should meet the playthrough on a $10 bonus no bother on an allowed game and still make your maximum cashout (unless crazy terms associated with the $10).

Is it clear in the ts & cs that the game is disallowed or is it merely banned from WR? If latter should be no problem, if former you may have to lean on their discretion slightly more but surely they'd pay out on a $10 bonus with the maximum risk being $100 to themselves??

Make the playthrough, continue until you get back down to $100, withdraw and see where it takes you....

Good luck!

**SlotsWizard** · 7th August 2007, 11:03 AM

Originally Posted by thetic

Is it clear in the ts & cs that the game is disallowed or is it merely banned from WR?

It's specifically disallowed:

Unless otherwise stated offers do not apply to Craps, Roulette, Sic Bo, Multi-Hand Video Poker, Video Poker, Blackjack/21 variants or Baccarat play. Any play on these games using a balance that includes any bonus or part thereof, will result in all winnings becoming null and void.

**thetic** · 7th August 2007, 12:13 PM

OK, quite clear that then.

Not sure how to handle it now, would be inclined to playthrough on allowed games and continue until you are back down to maximum withdrawal.

At that point if any issues with withdrawing would kindly ask them to reconsider given the oversight (I too wouldn't bother my @rse reading through terms for a $10), your previous depositing with them etc.

Any casino who actually value your custom and want you to return would pay up.