Inetbet latest

**Mike031** · 25th July 2007, 08:11 PM

Originally Posted by mysticjoz

I must admit I was down to $4.00 brought it up to $114.00 then down to $17.00 went to bed and now am back up to $100.00.

*lol* and i'm now also back at $ 150 after 21 hours

**lojo** · 25th July 2007, 08:14 PM

Originally Posted by mysticjoz

Wish me luck all .. it's about time my luck changed in the right direction!

Tear 'em up Mystic

**Atlanta** · 25th July 2007, 08:15 PM

Originally Posted by iNetBet Promos

Hi Guys,

Sorry I have not commented earlier but as you know the forum was down for a few hours.

We know that some players were disconnected at one point early this morning. Unfortunately the problem was compounded by the fact our mail was down at the time for a couple of hours. Hence the reason some players emails were not answered straight away. We were also not aware of their issues logging in. On our end it simply showed them logged in fine. All mails including kakata's were answered as soon as the mail was back up.

We have the tech team looking into what may have caused the connection issue this morning. We believe it may be connected with the immanent roll out of some new games by RTG.

Since this one incidence we have not seen any other connection issues nor had any reported to support.

I hope this answers your queries.

Regards
iNetBet Promos

Why don't you all get a DAMN Phone or Live Chat? This doesn't make any sense whatsoever. Infact the players ought to stop playing there until you do.

**heatherad** · 25th July 2007, 08:19 PM

I totally agree that there should be live chat for customer support. Even at the best of times, emails do tend to go unanswered for some reason.

**lojo** · 25th July 2007, 08:27 PM

Originally Posted by Atlanta

Why don't you all get a DAMN Phone or Live Chat? This doesn't make any sense whatsoever. Infact the players ought to stop playing there until you do.

So you are all sour grapes about RTG in toto and have decided to stop playing there, cool. But do you need to talk to a courteous and attentive rep like that?
Regardless of the validity of your request or complaint rudeness is not the answer. A PM to inetbet promos with 'do you plan to offer live chat or phone support soon, and if not why not?' would get you farther. But it seems you don't care to solve a problem, just bash because you haven't been lucky lately. Bummer.

BTW I totally agree that live chat is an excellent interface, and phone support is great too. But other than this recent issue (which is solved) I've always gotten near immediate email responses.

**Atlanta** · 25th July 2007, 08:35 PM

Im nothing being rude. These issues have been brought up numberous times in the past. If you would do a search, you would see. And Inet has refused to comply.

Unlucky? Man are you crazy? Im up 4k this month alone from MG.

**heatherad** · 25th July 2007, 08:41 PM

Originally Posted by Atlanta

Im nothing being rude. These issues have been brought out numberous times in the past. If you would do a search. And Inet has refused to comply

I agree with lojo. A friendly PM to Inetbet Promos would have been a good way to go.
Treat Emily with respect and she will do likewise. I have found her to be very helpful and friendly whenever I've had to PM her which I believe was not very often.
She has been very attentive to this forum and Inetbet concerns, which says alot in MY OWN opinion.

**AudiManinBoro** · 25th July 2007, 08:46 PM

I dont understand how being asked Numerous times to offer live chat can be classed as attentive? Attentive to me means to attend! doesnt it? Last I heard it didnt mean to totally ignore your customers requests and im not a massivly long running member of this forum but even I have seen this concern mentioned numerous times in threads. At what point does politeness wear a bit thin? Strange to me lol However there is a difference between being rude and being direct.

**Atlanta** · 25th July 2007, 09:00 PM

And for the record. Last month I played at InetBet. I won $575 off Let'em Ride. Cashout. They asked me for my ID and a copy of my Gift Visa Card. I did and they promptly paid me via wire. No, Problems. The next time I deposit. I was cut off right in the middle of BJ and it was down for several hours.I had to email support about not having my BJ hand restore which took nearly 28 hours to get a response. When I was able to log back on I couldnt win a hand in BJ. I went to craps and It was even worst.

**Rusty** · 25th July 2007, 09:57 PM

Inetbet
We have the tech team looking into what may have caused the connection issue this morning. We believe it may be connected with the immanent roll out of some new games by RTG.

Yes that will be the problem, I myself nearly passed out so strong were the thought waves from RTG, fortunately my tinfoil helmet saved the Day.