Jackpot factory are the KING of lost E-mails.
I had a lengthy testing session with their VIP support ages ago, and we tested several scenarios and different E-mail addresses. The fault is often intermittent, but it seems nothing concrete ever came of this, as we still have bursts of E-mail problems.
As for the "choose a prize" tournament, I too chose the $80 bonus, never got it though, and it has gone way past the "up to 48 hours" mentioned in the small print.
On top of all this, we have severe ongoing problems with the tournaments. Some say the list does not load, others say they get chucked off, and many see long delays between spins waiting for a reply from the server.
I cannot view the player & prize list, and when I can it jumps back to the front page after about a second, so it is damn near impossible to actually READ the prize list, player list, or tournament rules.
The severest problems started a couple of weeks ago, shortly followed by all the lobbies updating. I am convinced MG are hiding something that they did to "handicap" the tournaments in some way - something that has lead to knock-on problems for pretty much everyone. The "errors" in communications are way too predictable, and respond like clockwork to certain user actions, acting like a user action throws some sort of switch, and another user action throws the switch back again.
I did an experiment just looking at the countdown clock, and ignoring the reels.
First, every 5 seconds I hit "spin". Barring interruptions from bonus rounds and free spin triggers, I experienced NO delay between hitting "spin" and the server sending back the game result. I then increased the speed I hit "spin" and at around 4 second intervals something VERY weird happened, suddenly it took 5 seconds for the server to respond EVERY SINGLE TIME. I relaxed and allowed 10 seconds to elapse, and then returned to 5 second spins, and lo and behold NO delay again. This can be repeated, and the 5 second delay kicks in again under the same conditions, and disappears again after a 10 second pause, so "communication issues" my A$$e
I have just received an E-mail from Royal Vegas apologising for yet another week of tournament errors. One wonders whether they have used a low specification server for these, and got caught out when many casinos started running their own specials alongside the MG central tournaments, they introduced some kind of rationing gate at the server end, and it all went a bit "Pete Tong"
Last edited by vinylweatherman; 11th August 2007 at 01:07 AM.
Reason: Too late at night to spell "weird" and "bonus" right at the first attempt - you may find others.
Empty Fruities Astern Capt'n
Back to port for unloading.
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