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Thread: Cant install RTG

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    me_and_ed's Avatar
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    Cant install RTG

    I am getting sick of Microsoft updates, first of all it was M/G now RTG, I can download but wont install, just disappears, can annyone help here??

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    Quote Originally Posted by me_and_ed View Post
    I am getting sick of Microsoft updates, first of all it was M/G now RTG, I can download but wont install, just disappears, can annyone help here??
    not sure, but maybe i had the same problem days ago with inetbet.
    I wrote to support and they sent me a mini version via mail - and that worked.
    just give it a try!

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    RTG

    Quote Originally Posted by me_and_ed View Post
    I am getting sick of Microsoft updates, first of all it was M/G now RTG, I can download but wont install, just disappears, can annyone help here??
    What is your OS? What error message are you getting? Do you know where the file is downloading to? Do you have a firewall and antivirus? Do you have some sort of spyware protection?

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    I had the same problem . Do what Mike said and give them a holler . They emailed me the same thing it worked.
    Get your facts first, then you can distort them as you please.
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    Lightbulb

    Try to shut down your antivirusprogram during the installation, because this is very often a problem by installing any casino.

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    Quote Originally Posted by me_and_ed View Post
    I am getting sick of Microsoft updates, first of all it was M/G now RTG, I can download but wont install, just disappears, can annyone help here??
    If I remember right, by default, RTG casinos try to install themselves to C:\casino\whatever.

    If you're running Vista, this is a huge no-no - it can't (out of the box) be done.

    Simply change the install path to either C:\program files\whatever , or even better C:\users\(vista username)\whatever

    Good luck!

    edit: Either way, it's shoddy programming. If it barfs during install, there should be [at least] an error code that pops up, or even better, an error message detailing what happened.
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    tut tuts at all you people running vista long before you should be lol Every new version of windows has bugs galore. Stick with XP for at LEAST the next year or so.

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    Quote Originally Posted by AudiManinBoro View Post
    tut tuts at all you people running vista long before you should be lol Every new version of windows has bugs galore. Stick with XP for at LEAST the next year or so.
    Amen to that

    Wait around for a couple of service packs, at least.
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    Quote Originally Posted by Mike031 View Post
    Try to shut down your antivirusprogram during the installation, because this is very often a problem by installing any casino.
    Mike, I hope you don't take offense but advising someone to shut down (turn off) their antivirus program is not really good advice. If you do some searching around you'll find that very few antivirus programs prevent or hinder someone from installing software that is virus free.

    However, firewalls and spyware programs can and often do prevent a program from being installed. Also some programs require you to be a administrator in Windows in order to have the rights to install software.


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    I read more about problems with installing RTG software.. From what I understand is that RTG changed something in the download version making it look like a virus to some (bigger) anti-virus programs..

    The anti-virus will disable the download and put in quarantine or delete it directly.. So, even though turning of your anti-virus program isn't the best way, this would be a quick solve and when installing a reliable RTG casino I doubt you should worrie about getting a dangerous virus..

    Still, the best solution would be rtg changing things..
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