Club World Casinos Bonus and Comp Terms Clarification

[clubworld]

Hi

As requested by Rusty here is a new thread with full clarification of our terms on comps and bonuses.

Comps no longer have a max cashout rule, this is already in effect.

Bonuses will not have a 10x max cashout rule starting on Tuesday 3rd July.
Some high value bonuses might have a fixed max cashout rule on Random Jackpot wins but that detail will be specifically mentioned in the details.

Wagering for each bonus will be in the bonus details page found in the email sent or by clicking on the link in the marquee message. Customer service are also available 24/7 for questions on bonuses.

I hope this matter is now resolved to your satisfaction and you continue playing with us in the knowledge that we do appreciate you playing with us and we act on your suggestions to improve.

Thanks

Jason

[Rusty]

Thanks Jason
That is brilliant news

[1819]

Originally Posted by clubworld

Hi

As requested by Rusty here is a new thread with full clarification of our terms on comps and bonuses.

Comps no longer have a max cashout rule, this is already in effect.

Bonuses will not have a 10x max cashout rule starting on Tuesday 3rd July.
Some high value bonuses might have a fixed max cashout rule on Random Jackpot wins but that detail will be specifically mentioned in the details.

Wagering for each bonus will be in the bonus details page found in the email sent or by clicking on the link in the marquee message. Customer service are also available 24/7 for questions on bonuses.

I hope this matter is now resolved to your satisfaction and you continue playing with us in the knowledge that we do appreciate you playing with us and we act on your suggestions to improve.

Thanks

Jason

very nice. comps should never have a max cashout since it is not free money but money that was earned. we had a similar thread with emily (inet) months ago. she assured us that comps do not have a max cashout although i'm pretty sure it still states they do, on the webpage, in the t&c's. maybe emily can clear that up if she sees this.

[1819]

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)

this from the inet page this morning. comps are still listed as having a max cashout.

[Mike031]

Originally Posted by 1819

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500. Monies must be turned over at least 15x (unless otherwise stated) before any cash out can be made.(amended June 2004)

this from the inet page this morning. comps are still listed as having a max cashout.

Yes, we had this discussion now (i think) three times, but this have nothing to do with CWC

I also thought always, that the comps have a 10x max cashout, but this is not so, maybe they should clear this from their terms?

@Jason, thanks for your new rules, these are really fair and this is, why i will play also in the future in your casino and i think, very much another guys too

[me_and_ed]

I think this is a huge step, imagine that, a casino listening to its players!! They have won my business back. Thanks Jason and CWC.

[babs7262]

Ive said it before and I will say it again....I just the love the attitude Michael and Jason have. Ive always liked playing there and Im glad I stuck by them. They proved me right while defending them often!

BTW...thank you for the birthday bonus this morning

[Pinababy69]

This really is great news Jason.

BTW, I emailed you, I hope it came through okay? It was basically just saying thanks, but I've had terrible problems with hotmail lately, sending and receiving....just wanted to let you know I had emailed you.

[Mike031]

WR 15x deposit + bonus for only a 30% "sticky" bonus is not really a great offer, but okay, nobody must claim it

[Rusty]

Originally Posted by Mike031

WR 15x deposit + bonus for only a 30% "sticky" bonus is not really a great offer, but okay, nobody must claim it

No it is not great but I have noticed WR on all RTG bonuses is over the top.
Personally I have barely ever got half way through a WR attached to a bonus before busting out so that says it all.
15* bonus WR alone on 35% is ample WR to cover the ev of the added bonus especially a slots only bonus.
Casinos seem to be over zelous with WR and their explanation is it is to protect themselves from bonus abusers but the reality is they are being over cautious and punishing those that take a bonus and play in the spirit it was meant.