Wager Junction

[Zodiac]

Hi Guys,

i'm really , at the afternoon i must working , now i came home in the evening and was shocked that i must read so many posts in the Thread.

keep cool guys, my regarding was not that you get itself both into your hairs.

God beware what have i done ?

i think it's better to write no more above Wager Junction, breaks the Hell lot

sorry, that i open a new Thread but Bryan closed this Thread and i had no chance to reply.

Bryan, if you insert this post in the old Thread you can delete this one, or you can close also this.

[Casinomeister]

Me thinks everyone is cool now.

[Wagerjunction]

Guys my apologies for being totally absent while this thread was going on . I have been on my annual holiday in turkey trekking through some hot and wild country and avoiding the floods in England .

Zodiac congratulations on the win and i am glad that you have received most of your cash . What you can be gaurenteed is that you will be paid out in full .

I am not going to make excuses - our CS at the moment does suck and there are reasons for that .Mike has had issues with getting funds that he has purchased credited to his account . I have asked him how he has made the purchases so that we can take a look at this . Even though we have lost Mike as a player we can ensure that in future others will not have to go through this issue.

UIGEA has hit us especially hard as we have had to move whole departments to different countries including the finance and accounts guys and therefore a backlog and delays have built up as there is loss of staff and training time to be factored in.

In any event the comparison between different Casinos is not apt as we choose what we want to do and do not base our business model on any other Casino . They have thier model and we have ours

Mike whilst you have pointed out a few issues with our Casinos i do think that you are a bit over the top with your commentary and your postings could also be a bit more diplomatic. Lots0 is a very experienced member of the gaming community and could undoubtedly provide you with both hours of knowledge re the gaming community. If you choose not to want it - so be it.

In addition being an affiliate of a place does not disqualify anybody from making comments re sites.

In your last post to me i stated that i could not get your account closed as i am here to assist players with issues - if you want to close your account please email the Casino and they will oblige your request - that is something that has been done now i can gather from your posts.

I take solace in the fact that we have been around since 1998 and have recently sold our Bingo business for a massive amount - that is one of the strains that have been placed on our CS guys and one that will disappear in due course allowing them to provide more time and attention to our Casino brands. We can and will get better going forward.

Best of Luck with your gaming in the future.

Regards
Greg

[Zodiac]

Hi Greg,

thank you for your kindly words what concerns me.

I was paid full and for me in a acceptable time.

But i wonder, why Windows Casino or Aqua Pay needs my docs again.

These was send in June to KS in regarding my withdrawal.

And now i'm waiting 8 days for a $250 Withdrawal and today Aqua Pay asked for the docs, what i sent today.

Are there different payment systems at your group ?

Cyber Financial Investments and Aqua Pay ?

Another thing is, Windows is powered by Playtech ? since when ?

Regards

Zodiac