Intertops withdrawal terms

[Nifty29]

Hey Gang

I made my first withdrawal yesterday at Intertops Casino, after all the good feedback they seem to get in regards to fast payouts etc. The cashier said Moneybookers payouts take up to 48 hours - cool!

My attention is then directed by the payouts team to the following rule:

3.9 As a new customer at Intertops.com, your very first withdrawal will be subject to a 14 day waiting period. This applies to customers once they have wagered. Customers may be asked to provide identification when requesting a payout.

The ID part is fine - but 14 days??? Is this for real?????

If I had made a credit card deposit, maybe I could understand their point of view, but I use Moneybookers and there is more security there than at JFK!!

Can anyone explain why this would be the case? It just seems silly to me - I assume you cant chargeback with moneybookers anyway and anyone who wanted to do something stupid like that would just wait the 14 days anyway until they got paid and THEN do it. Ive got more ID than a white house intern, so why the delay?

It certainly doesnt make me want to go back there again.

[Casinomeister]

I believe this has been address before on this forum - it may seem ridiculous, but this is how they combat dealing with unwanted players.

[Nifty29]

Thanks Bryan

What would you term an 'unwanted player', just out of curiosity? All I want is to be treated fairly and be paid promptly....nothing more nothing less.

I'll try and find the thread as I havent read it - sorry to bring it up again.

Cheers

[Simmo!]

Yup Bryan's absolutely right in that it is there way of combatting fraud rings taking advantage of the bonus. However, I had a chat with them in Amsterdam and where play isn't obviously potential bonus abuse, this 14 day period isn't always enforced. In fact I was lead to believe it is "up to 14 days" rather than a strict 14 days.

When it comes to "normal" cashouts, what actually happens is that the cashout is removed from the system around 24 hours after the request, then processed the day after that, so 48 hours again should be the maximum, although note their processing is done from Antigua so timezones may come into play a bit.

[Pinababy69]

That's the whole reason I've never played there Nifty. No way in hell am I waiting 14 days to get paid, from a Micro yet.

Simmo, it's good to hear that they may consider each cashout/player individually. But I guess bottom line is that it is up to them whether to enforce it or not. And they'd be within their rights to do so. When I play, I want my money within 24 hrs, 48 at the outside.

[jenn1381]

I started a thread months back about the same exact thing. I deposited for the first time, played and won a bit.. and then was told nope.. you have to wait 14 days.. WTF for was my response, lol. I was way beyond ticked. What's funny is that they think they are doing this to get rid of advantage players, but the reality is that it's probably causing them more harm than good. I never went back. I wonder how many others just refuse to play there or play once and never go back based on this rule? I would assume the number isn't exactly small. It seriously pisses me off when casinos will take my money without a thought but have these ridiculous rules when cashing out.

[Pinababy69]

You know Jenn, you make a good point. Advantage players, for the most part, probably wouldn't be upset at all by having to wait two weeks to get paid. They generally have bankrolls that they work with anyone. It's us poor folks who deposit our $25 or $50 to try and have some fun who don't want to wait. That's the way I see it anyway.

[jenn1381]

Absolutely true Pina... Advantage players are used to the game and have taken may a casino for a ride... what do they care if they have to wait. It truly is people like us that suffer from the rule, and I can pretty much guarentee that there are a LOT more people like us than there are advantage players! In the end, the casino would come out ahead without the rule. But, as is true of most buisnesses, they have their heads too far in the sand to see that.

[Simmo!]

Absolutely true Pina... Advantage players are used to the game and have taken may a casino for a ride... what do they care if they have to wait.

It's not so much a question of them waiting as the time it takes to see if patterns are emerging or to analyse if patterns have already emerged from my understanding.

Example: if word gets out to a group of bonus abusers somewhere they may all attack in a certain way and a pattern may be apparent, though obviously it may happen over a day, a week or more.

So I'm guessing it gives Intertops more time to analyse and spot any patterns that arise from people winning off the bonus.

But I totally agree that you'd think they'd lose more potentially valuable players as a result. Would have thought there would be a better way. Shame for your everyday player that there isn't a central database of "player ratings" but I guess that would have as much if not more opposition, especially from bonus hunters.

[winbig]

Example: if word gets out to a group of bonus abusers somewhere they may all attack in a certain way and a pattern may be apparent, though obviously it may happen over a day, a week or more.

So I'm guessing it gives Intertops more time to analyse and spot any patterns that arise from people winning off the bonus.

That's fine and all, but:

If these so-called "bonus abusers" followed the T&C to the T without breaking any rules, then what would playing patterns have to do with anything? Pay the people in question, then lock their accounts, and tighten up the T&C afterwards.

If there's a loophole in the T&C for these "bonus-abusers", it's the casino's fault, not the players.