Coral casino - still there ??

[dd99]

Was wondering if Coral casino (UK) are still in business....

I tried to login to my account but got a "your account has been temporarliy suspended" message. Emailed support, got no reply. Sent 2 more messages via the support page form, got no reply. Tried calling the international CS line, phone rang but no-one picked up...

Anybody know if these guys are still around ???

D.

[uungy]

Never had any problems with them

The messaging system is really slow, but they reply after 2-3 days

What number are you calling them on?

[dd99]

They have an international number in the help section of their website. I was expecting an answering machine at least, anything....

D.

[Catherine]

Hi dd99

Yes, Coral are still very much in business.

Brand Conversions represent Coral amongst other online casino/poker brands, so I have alerted my contacts to this post and I'm sure they'll be in touch shortly.

Catherine

[Slotster!]

Originally Posted by uungy

The messaging system is really slow, but they reply after 2-3 days

What number are you calling them on?

Take 2-3 days to reply!?? Play somewhere else - period!

[Simmo!]

Originally Posted by Slotster!

Take 2-3 days to reply!?? Play somewhere else - period!

Still several times quicker than William Hill though [DERAIL]Talking of which, the WH affiliate team turned up to CAC - had a chat with them and told them what I thought of the casino support, but that aside, the fact they were there, and had paid for a booth, might indicate a step up in the prioritisation at WH? Let's hope so.[/DERAIL]

[dd99]

Got a reply from Coral eventually -

> Please be advised that your account is suspended due
> to your address being from a country which it's
> legislation states its residents cannot access our
> site.

hmmm have only playing there for 2 1/2 years or so, just as well
they realised. I suppose this is a continuation of the "crackdown"
on players from Israel.

Now I have to try calling their number again....

D.

[hobobiker]

[quote=Simmo!;161444]Still several times quicker than William Hill though [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of £10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought £50 yesterday, got it up to £350 and then produced a voucher for £200 and blew the other £150 ....went back to bookies today (sunday open till 6pm) and they cashed the £200 straight away no probs ........id say that was quick.

[Simmo!]

[quote=hobobiker;161709]

Originally Posted by Simmo!

Still several times quicker than William Hill though [DERAIL]

i played with WH yesterday and today... if you go to a WH bookies near you if you are in UK ...it wont be far away ... and buy an internet ticket ..for cash , they do multiples of £10 and deposit with voucher number .....whe n you cash out they produce a voucher for you to print on your e-mail addr instantly.....print it go back to bookies with I.D and they check on their machine and pay you cash there and then. bought £50 yesterday, got it up to £350 and then produced a voucher for £200 and blew the other £150 ....went back to bookies today (sunday open till 6pm) and they cashed the £200 straight away no probs ........id say that was quick.

Very neat. Laddies do something similar I think. And yes it's quick, but you're talking about self-service cashouts, not trying to get a response from their support team. Send their casino support an email, start the clock and see how many series of "24" you can watch before you get a response

[GrandMaster]

I am still waiting for a reply to e-mails I sent ro WH customer service in February 2004.