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  #1 (permalink)  
Old 10th May 2007, 04:25 PM
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simon1316 has been spending a lot of time in the forum
ClubworldCasino

Hi there,

Clubworldcasino is an excellent casino howewer...they have a thing that each times make me angry !

You have going to play...and you win , lose...after some time of losing on the same session ! Bang... Clubworldcasino website server is down...

I was a 750$....going back to 300$... and server down for long time.. that make me ANGRY ! Each times is like that... I've never see a casino with too much problem with server! But for the rest...clubworld is the best!

So that's it... it's just my opinion
Thanks
Simon
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Old 10th May 2007, 04:35 PM
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clubworld is a splendid one to beholdclubworld is a splendid one to beholdclubworld is a splendid one to beholdclubworld is a splendid one to beholdclubworld is a splendid one to beholdclubworld is a splendid one to beholdclubworld is a splendid one to behold
Hi

I was just about to post about this in another thread regarding the servers.

At this very moment we are performing the switch to the new hosting facility with new servers in place specifically to prevent this type of problem occurring.

I apologise profusely for all the recent server problems and believe me we wish they had never happened.

I am certain this upgrade will bring the smoothness of game play that you are expect to have at the casino.

We will be done with the upgrade in a couple of hours and players will be notified of this.

Thanks for your patience in this matter and I look forward to hearing only good things about the games.

Thanks

Jason
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Old 10th May 2007, 04:55 PM
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simon1316 has been spending a lot of time in the forum
Hi Jason,

It's nice to hear ! But why you didn't advice players before..

The only thing i have in my head now...it's to bring back my money in my account and don't play anymore ! I hate when my gambling sessions finish in this ways...more when you are losing 500$ in this sessions and Bang , that's happens ! That's not the first time...
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Old 10th May 2007, 06:33 PM
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Hi

We sent an email out to everyone about an hour before and we alerted everyone who was playing using the message system.

I am sorry you didnt get the alert.

Regards

Jason
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Old 10th May 2007, 09:03 PM
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simon1316 has been spending a lot of time in the forum
Hey Jason,

Did you know when exactly Clubworldcasino will be back?

Thanks
Simon
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Old 11th May 2007, 01:23 AM
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Hi Simon

Download is now up and running and working a treat, really smooth..its quite a difference.

Flash is coming along soon along with the websites, still working on FTP and IIS issues but that wont take too long to sort out.

Thanks for being so patient.

Regards

Jason
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Old 11th May 2007, 06:34 AM
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Re

Yes! I played today and it was playing smooth again. Thanks

Ama
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Old 7th June 2007, 04:01 AM
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Thumbs down

However, they wont payout to my Neteller account, otherwise i must wait a minimum of 6 days and that really sucks!
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Old 7th June 2007, 11:19 AM
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Exclamation

Sorry guys, this was a little misunderstanding from my side, because i thought, they want to make some delays to pay me out, but the only problem was, that their users use at most moneybookers and they had not enough money on their Neteller account and so they had to mae a wire transfer to Neteller and this can take some days, so they woudl prefer for me, to use moneybookers, to withdraw it faster.

Sorry for this big mistake from myself
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Old 7th June 2007, 11:36 AM
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Quote:
Originally Posted by Mike031 View Post
Sorry guys, this was a little misunderstanding from my side, because i thought, they want to make some delays to pay me out, but the only problem was, that their users use at most moneybookers and they had not enough money on their Neteller account and so they had to mae a wire transfer to Neteller and this can take some days, so they woudl prefer for me, to use moneybookers, to withdraw it faster.

Sorry for this big mistake from myself

Crumbs! Looks like even merchants are wary of Neteller now!

Neteller were once THE eWallet of choice, and beat the rest, now it looks like Moneybookers could be going for the crown!

I had problems yesterday, could not connect three times & gave up. Later tried installing on my new PC and got in - these server issues are not all fixed yet!
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