how long should it take for a moneygram to get into my ecocard?

[just play]

This morning I got the receiver details and it was a western union receiver, and i sent it moneygram, I didn't think there was any difference (yes i am a newbie to all this) so I went back and canceled it and got the right receiver for moneygram, and sent that.

So I am just wondering how long this should take to go through?

Ecocard has no phone number for United States.

 

[eduun]

if you look at ecocards website, they tell you if you send by a certain tiime, you will be credited that day, or the next day if you send it past their cut off time!!

 

[just play]

I looked into their frequently asked questions section and found this out.....


"Deposits made through alternative payment methods are usually credited within 1-2 business days; in case of wire transfers it takes up to 2-5 business days for funds to reach us."



I don't understand, why are people telling me it will be here today, if they have it posted as up to 5 days???

I hate living in the United States! When you want to gamble you want to gamble, ya know, not 5 days later....does anyone from another country need a roommate?

 

[cerdikola]

I looked into their frequently asked questions section and found this out.....


"Deposits made through alternative payment methods are usually credited within 1-2 business days; in case of wire transfers it takes up to 2-5 business days for funds to reach us."



I don't understand, why are people telling me it will be here today, if they have it posted as up to 5 days???

I hate living in the United States! When you want to gamble you want to gamble, ya know, not 5 days later....does anyone from another country need a roommate?

Did you confirmed the deposit?

 

[just play]

Eduun, I deposited past the cut off time that was the problem....

Cerdikola, yes I did that.


NEW QUESTION........

Is Eco card not working today because it's Good Friday??? I deposited way before the cut off time and I am still not credited at almost noon time? I called money gram and they said it went through fine?



edit....now am I going to have to wait until Monday?

 

[Pocketdiggers77]

I did the same thing. Deposited well before the cutoff today using WU and the money is still not credited. Guess this is not a business day for ecocard. Although, I have deposited before the cutoff time before and it took them a couple of hours past the quoted credit time. Ecocard doesnt appear ready to handle what could be coming to them. Their customer service is a joke.

 

[just play]

I don't get it? They don't credit on weekends, but they don't say anything about holidays.

Yes, their customer service sucks...you can only call them if you are from United Kingdom and I have emailed them in the past and they never replied, except for one time when I made a mistake and they didn't get their money

 

[Pocketdiggers77]

I used their "inhouse" email and they replied the following day. What can we do? Pretty much nothing. They have us by the balls and they know it.

 

[just play]

They replied back to me

They said on weekends and holidays it takes 24-36 hours for the money to be in your account

 

[just play]

good news.......money in eco account

bad news.........wont go into casino, I called casino, and their tecnical support is going to look into it within 24 hours.

 

[eduun]

what casino?

 

[Pocketdiggers77]

Same thing here. Here is my error.
# Transaction ID Result Code Description
xxxxxxxxxxxxxxxxxxxxxxxx Merchant External Service execution failed

 

[just play]

It's working now!!!