Aspinalls: Very strange Support advice

[Aspinalls]

Can someone provide a link to the casino so I can have a wee gander!

Have tried www.aspinallscasino.com but this just takes me to Golden Casino...

Googling not worked either! (Ready to be slapped down here when it turns out how ridiculously easy it is)

Many thanks in advance.

EDIT: Found it www.aspinallsonlinecasino.com works!

Hi Thetic,

Please use Bryan's link.


Regards
Schalk

[Swede]

Schalk,

I can't register either:



and I have never ever ever had an account before. What to do?

[vinylweatherman]

Schalk,

I can't register either:



and I have never ever ever had an account before. What to do?

Looks like MG set me another problem - when will they ever learn

Well, I've got Dependency Walker out this month anyway on this old PC. I hope 10Gig is enough space for an experiment on a total install & new account experience

[Rusty]

Have you checked the multiplayer viper thread by Jetset. I had the same trouble with Aspinalls and have posted the transcript of my chat with customer support there.By the way I got into aspinalls in the end.

[vinylweatherman]

Have you checked the multiplayer viper thread by Jetset. I had the same trouble with Aspinalls and have posted the transcript of my chat with customer support there.By the way I got into aspinalls in the end.

Royal Vegas threw an exception and screwed my PC, same as with All Slots. These are ongoing investigations. The next step with this pair is a complete uninstall and reinstall, including purge of their main registry keys, this should show if the revision was just too much for the normal update process to get right in all instances. CS always recommend this action, but fail to realise that when we are talking about 600Mbyte+ Viper casinos, this is not exactly a trivial step, especially on limited broadband or dial-up! (Anyone still have the patience for playing MG on a dial-up connection here!)



UPDATE

I have begun an examination of Aspinalls (Casinomeister link, naturally).

The "Download helper" does not seem to be the problem as it is the simple one. There is a fancy download helper used by some MG casinos that has caused problems for me, as it tries to get you to register an account while the casino is downloading (it also allows you to register later - this is probably better).

The download was OK, not fast, but not painfully slow - I am, of course, referring to the 7 Mbyte initial installation, the 600Mbyte full suite may be a different story.

In terms of the problems registering, it may be best to allow the installation to run its course before attempting to register an account, rather than attempting to register straight away. The cause of the "system error" MAY have something to do with the initial module not containing the correct files for the process, something that will be corrected during the full install.

The next part could take some time, I will probably do it when I don't need this PC for a few hours!

[lojo]

To save time, you might want to just edit the registry and wipe all free space and file slacks, on what I know of your sytem should be less than six hours if you've never done it. bcwipe after ccleaner 'issues'. but DON"T interrupt bcwipe if you like buttons on your calculator and little things like that

[aka23]

Can someone provide a link to the casino so I can have a wee gander!

Have tried www.aspinallscasino.com but this just takes me to Golden Casino...

Googling not worked either! (Ready to be slapped down here when it turns out how ridiculously easy it is)

Many thanks in advance.

EDIT: Found it www.aspinallsonlinecasino.com works!

Neither link works for me (in USA). One goes to Golden Casino. The other goes to Sun Vegas. However, both work if I use an non-USA proxy. A pet peeve of mine is redirects like this. I'd like to be able to see the website, even if I cannot play there. And I'd like to decide for myself whether or not I visit a substitute casino, rather than be redirected to an unexpected website.

[vinylweatherman]

To save time, you might want to just edit the registry and wipe all free space and file slacks, on what I know of your sytem should be less than six hours if you've never done it. bcwipe after ccleaner 'issues'. but DON"T interrupt bcwipe if you like buttons on your calculator and little things like that

Don't count on it. When I had the 9Gig drive it took 6 hours, I now have 32Gig, and expect it to take longer.

I have tried a number of registry cleaners, but none seem to do everything. I had a look at a few reviews of some of the newer ones, and a couple mentioned "snake oil" in their reviews about the registry cleaner sector in general. I know exactly where the MG keys are, their are two, and completely wiping the pair for a single casino is easy. The "download helpers" also add their own little keys, as do the flash casinos and the "fancies", such as the Grand Prive group login (lovely bug in this )

I prefer cleaners that let you see what they are about to do before they do it, as I believe one such "cleaner", did for my PC's ability to connect to my scanner.

[max1mike]

to add to the confusion...


Please wait for a site operator to respond.
You are now chatting with 'Alex'
Alex: Welcome to the Casino Support Desk. How can I help

you?
mike: hi alex
Alex: Hi Mike
mike: i signed up a couple of days ago, and did not get an account number
Alex: Which casino are you referring to?
mike: i talked to graeme tonight on the phone and he said

check back
mike: aspinalls
Alex: One moment while I check my records please.
mike: so i check back, and try to create an account and it says i already have one...but i don't
Alex: But it does show in our system
mike: well, what is my account number?
mike: it didnt show earlier
Alex: We do not such information and when did you register

this account?
mike: huh?"We do not such information and when did you

register this account? "
mike: one or two days ago
Alex: That information is not in our system
mike: is it, or isnt it?...you say earlier it is, now it isnt?
mike: look, im trying to sign up, and when i did, i got an

HTTP500 message, now , the thing says i already have an

account...but, I DONT
mike: OK, lets simplify this, do you have my name and addy

and everything?
Alex: May be some body used the computer you are using to

register a casino account
mike: nope, not a chance
mike: when was this alleged account created?
Alex: Send us an email we will forward it to our technical

team to trace this account
mike: no.
mike: when was this account of which you speak created?
Alex: I never said there was an account opened I am asking

whether there was a possibility of someone opening an account

on this computer
mike: yeah there is...it was ME!
mike: but, after i filled in all my info....
Alex: Well we do not have any record of your account
mike: no screen came up with my account id...and when i tried

again, all i got was the error message, now, when i log in, it says

i already have an account
mike: i get this...."You are already registered as a Real

Account user. Please contact the Casino Support Desk if you

want to register another account. "
Alex: Uninstall your software and install
mike: give me a link, and ill try again
Alex: Go to www.vegaspartnerlounge.com and choose Aspinalls
mike: you allow new players from the us correct??...m in ohio
Alex: Yes you are not from banned state
mike: ok great, ill try again,,,thanks




then 2 minutes after following his advise, i went to vegaspartnerlounge.com....and ther is NO ASPINALLS there, so i try live chat again...and got this


Please wait for a site operator to respond.
You are now chatting with 'Lex'
Lex: Welcome to the Casino Support Desk. How can I help you?
mike: hi lex, are you alex who i spoke with earlier?
Lex: no, i am not, mike.
Lex: How may I assist you?
mike: ok, well, when i spoke with alex, i was having an issue with asinalls, and he told me to go to www.vegaspartnerlounge.com, and re-download aspinalls casino...
mike: well, go there and try it...you get sun vegas
Lex: what problem were you having with aspinalls, mike?
mike: well, i downloaded it...and never got a username
Lex: as a US player,
Lex: you will not be able to play at aspinalls.
mike: so i tried repeatedly, and finally got a screen that said i already have an account, but, no, i do not
mike: well, you guys need to figure out what is going on, because i can c&p the whole damn convo i just had with alex if it will hekp ya
Lex: US players will not be able to play at aspinalls, mike.
Lex: that is not necessary, mike.
Lex: i apologize for the misinformation.
mike: Alex: Uninstall your software and install mike: give me a link, and ill try again Alex: Go to www.vegaspartnerlounge.com and choose Aspinalls mike: you allow new players from the us correct??...m in ohio Alex: Yes you are not from banned state mike: ok great, ill try again,,,thanks
Lex: that was incorrect.
Lex: the link was for our other casinos that do allow US players.
mike: wow.
mike: i'd hate to think of what would happen if i were actually able to sign up and win at one of the casinos in your group.
mike: have a good one "lex"

[winbig]

Alex, Lex - Coincidence? I kinda doubt it

Maybe it was Lex Luthor....Call Superman!

Seriously though, have you tried to PM the rep here?

http://www.casinomeister.com/forums/...aspinalls.html

They definitely do not take US players. The CM announcement shows the bonuses being in GBP, with no mention of USD.