Click2pay debit card issue

**stanny** · 28th February 2007, 06:57 AM

Hi,

I use Click2Pay and have their debit card. It has been for 1-2 months that the balance shows up as $0. First time I initiated a withdrawal they put it back into my account and asked me to withdraw again. I did so but the balance still shows up as $0. I called support twice and they told me their debit card servers are down which is being handled by another party. Anybody has any insight on this? It's just that this is really holding me back from playing as I do not feel like playing knowing I can't withdraw any money at the moment.

Regards,
Stan

**footdr** · 28th February 2007, 07:14 AM

Click2pay has an excuse for everything. I had $100.00 in my account today and tried depositing at several casinos and got and error message that the amount was above my available balance. I call click2pay and they looked into it and said that they didn't know why I was getting the error message but that they would have to have their "technical " department check on it and to give them a couple of days!!!!

This company is in a world of hurt.

Good luck, others have posted the same occurence many days ago, search the posts. Everyones debit cards showed 0 after making the withdrawal

**nektar4d** · 28th February 2007, 01:03 PM

I have had a negative experience with their debit card before a year or something when it was launched. After that I stopped withdrawing from Click2pay and just use them to deposit (no problem in this way).

Pitty there are similar problems with the card even now.
Especially now that Neteller is not an option in US, they should improve their services.
(I use moneybookers to withdraw)

Ask them if they support bank transfer in your country.

**stanny** · 28th February 2007, 01:50 PM

I am tired of them. Is it possible I put all my money into an online casino via Click2pay and withdraw via Moneybookers so I can withdraw my money into a bank account via wire transfer?

**thenmh** · 1st March 2007, 01:00 AM

Yeah their debit card sucks, and why in the hell don't they offer more withdrawal methods like wire transfer and Visa credits

**aka23** · 1st March 2007, 01:30 AM

Originally Posted by stanny

I am tired of them. Is it possible I put all my money into an online casino via Click2pay and withdraw via Moneybookers so I can withdraw my money into a bank account via wire transfer?

It varies by casino group. Some casinos allow deposits and withdrawals by different methods. Others require using the same method.

**sdaddy** · 1st March 2007, 02:23 AM

Originally Posted by thenmh

Yeah their debit card sucks, and why in the hell don't they offer more withdrawal methods like wire transfer and Visa credits

They do offer wire transfer withdrawals, but you have to request them via e-mail.

**stanny** · 1st March 2007, 12:52 PM

I used their debit card and it works again! Rip off conversion rates though.

**thenmh** · 1st March 2007, 02:34 PM

Originally Posted by sdaddy

They do offer wire transfer withdrawals, but you have to request them via e-mail.

I contacted their customer support and they said wire transfers are only available to US and German customers

**nektar4d** · 6th March 2007, 12:52 PM

Originally Posted by stanny

I am tired of them. Is it possible I put all my money into an online casino via Click2pay and withdraw via Moneybookers so I can withdraw my money into a bank account via wire transfer?

I do this all the time in Playtech casinos.
All I was asked is to have used at least once the moneybookers account.
After that you can deposit with click2pay and withdraw to moneybookers