PayTru Card (Intertops) has major security issues!!!

[Mousey]

For crying out loud... A major security flaw and you're just supposed to keep mum about it? Whether the casino likes it or not, thanks for letting players know.

[chele]

i logged into my account and it says loading is not available for this card. oh well i guess i wont be playing intertops any time soon, i'm tried losing to intertops, it stopped being fun when you only get one bonus game for a whole gaming session. i want to close my account cos after this i REALLY dont trust them.

[jenn1381]

Sounds to me like they aren't taking this nearly serious enough. It is a MAJOR breach of privacy and security to have shown someone elses information like that - had it been mine I not only would have posted here, but on every other gambling forum there is so that people knew and were warned not to play there as security just isn't up to snuff.. whether it's a technical issue, a software issue, or just someones neglegence, we all deserve to know! Especially when you're not getting any response from the casino itself, what are you supposed to do? Sit on your hands? I think it would do a lot of casino's a world of good if they just realized that customer support is the key to dealing with these sorts of issues in a manner that both the customer and the casino can live with.

[Mousey]

With apologies to the author... I saw this posted elsewhere about the PayTru card and Intertops.

....

As of last nite they tell me they do not pay out to US residents via that card anymore ( whats it been 2 weeks) so there is no option in banking other then bank wire transfer ( i dont have a bank account).

....... i cant even request a withdrawel becuase there is no where for me to withdraw to via their banking..

Any USA players out there with money on their PayTru card??

[marlboro8425]

i guess thats why i never got mine in the mail

[chele]

i guess thats why i never got mine in the mail

I never got mine either..

[sizesnug]

Same here, never got mine either........hmmmmm

[frufrugirl]

Yeah, I called the "customer service" line (and I use that term very loosely) and they told me "We have recieved word from management that YOU can no longer load YOUR card....I have been advised to tell YOU to email customer service...." OK, so let me share my paranoia.

As you may have seen from my earlier post, I had a very scary experience with PayTru, in which I logged in and up popped another player's life history, including all their credit card details. After trying to get a response from ANYone there as to how this could have happened, I magically got a "terse" email from customer service about two or three hours after I had posted, asking me "why I had lodged a complaint with Casinomeister and would I please REMOVE it at once, thank you very much." (Not kidding) This cracked me up - they could care less that they obviously had a glaring security breach, but by golly, don't you go spoutin' off about us!!!

I emailed back, informing them that I had not posted a "complaint", but simply a post sharing my experience and asking if anyone else had a similar one, SINCE I COULDN'T SEEM TO GET AN EXPLAINATION FROM PAYTRU. They then responded that one of their "sponsors" had reported that I was "lodging complaints" on casino forums about them.

So - when I got the "you can no longer load your card" speech, (especially since I swear he emphasized the words YOU and YOURS) I really thought they had "cut me off" in retalliation to my post! Funny thing is - when I emailed the casino, I was initially told that they no longer will accept PayTru, but then tonight I got another email saying they do. Go figure.

Not cool Intertops. Now they will lose more players. Did any of these "management" people ever go to business school?