Changing the way I play - If only they'd let me!!!

[GrandMaster]

I had the same problem when I went to test Ukash for a review. Kept getting blank expressions from shop cashiers even at places advertised by Ukash. Probably just like anything new, it takes time to filter down.

I had the same problem and Ukash customer service told me to print out the bar code, which can be found somewhere on the website, and to take it to the shop, and it worked.

[Rusty]

Hi Slotster,
Sorry to hear about your woes.
You can withdraw to your debit card at most Casinos (assuming you can deposit with it) but if not most take moneybookers and you can upload funds there using your debit card.
I have not heard any complaints here about moneybookers and have non myself since I switched from the Hell that is Neteller.
Of course this is only my experience (8 months) but every time I here another Neteller horror story I feel obliged to point out an alternative.
Good luck and have a great 2007

[Slotster!]

Cheers Rusty... I've always used my debit cards, depositing and withdrawing with no hassles. Just wanted to try different options this year! I was wondering if you could withdraw to those pre-paid credit cards... Mind you, I'll take a look at Moneybookers too! Cheers!

[Slotster!]

Quick update!

Spoke to my bank and the mistake 32RED withdrawal has arrived in one of my accounts, whilst the Neteller debit card transaction has disappeared from another... So, whilst I've got my withdrawal - I've just replaced what neteller have seemingly taken and managed to evaporate into the aethyr.

Absolutely no response from Neteller whatsoever... Surprise surprise..

The good news is, it seems with those pre-paid credit cards, you CAN withdraw to them like a normal card - plus you don't get any crazy cash advance fees you get with normal cards. So I can load up my bankroll, and away I go!

So I reckon that's the way to do it.

Back to using my debit card in the meantime I guess, but anything's better than the black hole that is Neteller! Maybe 32RED ultimately did me a favour?

[Simmo!]

Absolutely no response from Neteller whatsoever... Surprise surprise..

Best to "Live Chat" 'em while the US snores I find.

[Slotster!]

Best to "Live Chat" 'em while the US snores I find.

Cheers for that - I'll try it tonight.

Update on the UKash situation too... Just got off the phone from my mate, and he says if you tell the retailer it's under "EMoney", they'll be able to print it off no messing...

[silkprint]

Ahhhhhhhhhhhhhhhh...all is right in the world . Simmo has his old AV back.

[cheekymonkey]

One of my friends uses cashplus and has not had any problems with it. He uses it purely for online.

Just a suggestion, as I don't know much about them apart from the fact that they have some type of affiliation with the Post Office.

[Slotster!]

Good to see the live chat is as responsive as their email support then... Yeah sure the US is awake, but for f***s sake!?? No email for three days and now this.

As you can see, I'd just finished typing out the bible before I decided to call it a night and go to bed.

Why are these people allowed to be in business!??

[Slotster!]

Still nothing from Neteller. 32RED to their credit, and as expected, have been in touch apologising again for what was genuinely a 'human error'. Moreover, explaining more about deposit/withdrawal options - and even offering to help where they can in terms of getting in touch with Neteller!!! Yep, a small mistake in the first place, but as per usual - sorted out over an above what was required. I mean, I had the money after all - it's not as though they weren't trying to pay me. Thanks Pat - you're a star!

Off I go to Live Chat again... If I'm not back in two days - send someone looking for me