Here is my xmas bonus from The Gaming Club (bellerock group)

[just play]

I can't believe I received so much!!!

Eat, drink and be merry this festive season as you celebrate the year's end with family and friends. The Gaming Club wishes you all the best for this well-deserved break.

Season's Greetings from our family to yours! We hope that 2007 brings you all the good things you deserve.

Winning wishes,



Promotions Manager
The Gaming Club Online Casino

There was no bonus in the email, so I went and logged into the casino, nope, nada, nothing.

That Matt is the best promotions manager ever

[winbig]

They could have at least saved face by not mentioning "Promotions" in the email.

[mikepipe]

i will uninstall the bellerock casinos. Now.

[just play]

oh also didn't get anything from Roxy Palace or Golden Reef

But I am a very new player at these 2 places, so I wasn't expenting anything, but I do find something strange....Jackpot Factory sent me through snail mail $10 free, it was a cute xmas card. I think I deposited once there maybe a year ago, that's what you call GOOD CUSTOMER SERVICE.

Kuddos to Jackpot Factory!!!

[just play]

They could have at least saved face by not mentioning "Promotions" in the email.

That was the only casino I have been playing at for the last year or so...I've spent a lot of money with them too.

[Mousey]

I received the exact same Xmas greeting from Lucky Nugget. And the same big fat zero in my account.

[Addisyn]

These casinos would be wise to remember the old adage, "You have to spend money to earn money. " Your VIP members need to coddled Promotions Manager. You are asking for their loyalty. I think they deserve a bit of that from you as well in the form of a nice Christmas bonus!

[chuchu59]

I can't believe I received so much!!!






There was no bonus in the email, so I went and logged into the casino, nope, nada, nothing.

That Matt is the best promotions manager ever

They can still make amends for this by crediting you with a bonus on 1 Jan, 2007. Didnt the casino promise 2007 will bring you the good things you deserve. Is it a hint of things to come. Well, I am an optimist.

[just play]

They can still make amends for this by crediting you with a bonus on 1 Jan, 2007. Didnt the casino promise 2007 will bring you the good things you deserve. Is it a hint of things to come. Well, I am an optimist.

[just play]

Of course I replied to their email and asked them if they had a clue.......here is my response..........

Thank you for emailing Belle Rock Entertainment.

We understand that you are frustrated with the Promotional material, kindly be advised that we have escalated the matter to our Promotional Department for review.

The Customer Service Department will receive feedback regarding this matter by the 28th of December 2006.

Please accept out sincerest apologize for any inconvenience this may have caused, we appreciate your patience and understanding during this time.

kindly be advised that you still have time until the 26th of December 2006 to make your deposit and claim for Seasons Greetings 55 Promotion.

kindly note our vision at Belle Rock Entertainment is to be the players' choice in online gambling, and our commitment to our players is to consistently bring you the most entertaining gaming experience, the most exciting promotions and the most secure, best-regulated play available.

As a Player at any of our Online Casinos you will benefit from:

• Constant variety and more ways to win.

• Cash-back points for the bets you place, regardless of whether you win or lose.

We are pleased to inform you that we have also combined some tips which may improve your game play.

For more information on these tips please see the link below:

http://www.bellerockentertainment.co...ames/index.asp

Belle Rock Entertainment wishes you and your family a Happy Holidays.

Should you require any further assistance, feel free to contact us, as we are available 24 hours a day, 7 days a week for your convenience.

Kind regards,

Jade
Entertainment Executive

I just wanted to highlight this one paragraph kindly be advised that you still have time until the 26th of December 2006 to make your deposit and claim for Seasons Greetings 55 Promotion.

That promotion was buy $75 and get $55.....my bonus for months on weekends before Christmas were buy $75 get $75......so on Christmas they offered me LESS money!!!!

kindly note our vision at Belle Rock Entertainment is to be the players' choice in online gambling

They have a real good sense of humor at least.