Document requests for Neteller Transacations....

[frufrugirl]

I agree with the statement that part of the problem is that we are dealing with multiple departments for one transaction. I agree that this is a stall tactic. However, I dont fault the Casinso for protecting themselves from identity theft, I just wish they would get their act together and act in a uniform manner so they will save themselves and us some grief. Think of all the man hours and thus, money, they waste with this id bull.!!!

[vinylweatherman]

I agree with the statement that part of the problem is that we are dealing with multiple departments for one transaction. I agree that this is a stall tactic. However, I dont fault the Casinso for protecting themselves from identity theft, I just wish they would get their act together and act in a uniform manner so they will save themselves and us some grief. Think of all the man hours and thus, money, they waste with this id bull.!!!

The only thing that will make them change is when the petty rules mean that the supply of players dries up. Make something too difficult, and people will eventually go elsewhere, or even find another hobby. Look at all the posts of "I will never play there again after......." - many players will stick to this while they have a choice (admittedly limited for US players now).

Take Reef Club (yes them!), they introduced harsh rules for players using Neteller, but as play is in Dollars and not Pounds, the credit card method they preferred meant lashings of fees either way. They made the whole thing too difficult, so I gave up and tried other casinos.

[aka23]

Legit or bullsh*t?
#1 I got lucky at Casino Classic and cashed out with $5000. Problem is that even though I have provided them with my documents long ago I got a request for docs not 48 hours after my initial withdrawal but 96. So minutes after getting the email that they want the docs and not only that but a print screen of my neteller showing my name and account # I sent it in. Almost 24 hours later I still do not have one cent of my withdrawals.

Your thoughts? Any Casino reps on board like to enlighten me here?

I had my first ever request for a Neteller screenshot today... also from the Casino Rewards group. My withdrawal was only for $200. It's interesting that I've made a couple dozen withdrawals without issue from this group, then suddenly face problems on this small one.

[happygobrokey]

playing a free chip at palace of chance (i know...), made the wr with max cashout and request w/d. they email saying to faxback the form, i just ignored it since i haven't the foggiest about how to fax/e-fax whatever, especially over 25 bucks not worth piddling around. now yesterday they tell me my w/d is being processed. so we'll see how it goes.

[vinylweatherman]

This PC is so old that it actually HAS a built in fax modem!!
Pity it only works on phone lines and not broadband (yes, PC is that old!).

Without this, most casinos take scans e-mailed to them, and many claim faxes are not clear enough anyway. Those lacking the technology to handle scans should get out of an online based business!

[aka23]

I had my first ever request for a Neteller screenshot today... also from the Casino Rewards group. My withdrawal was only for $200. It's interesting that I've made a couple dozen withdrawals without issue from this group, then suddenly face problems on this small one.

Casino Rewards paid me today. The Neteller screenshot request caused a 48-hour delay.

[1819]

had a small problem a while back, with a casino, when i wouldnt give the back of my credit card to them. no reason to have my 3 digit # on back. besides sending that overseas on a faxline is begging for trouble. they said they wouldnt honor the cashout. i said fine just give me my deposits back. when thay saw it would be much cheaper to process my withdrawl, they did. no documents.

[blackjackguide]

I think most withdraws over a certain amount ask for documentation, It seems that every casino has different rules and different amounts. You have to really look to find them. I have never heard a problem like that at a Casino Rewards Casino, very interesting.

They screwed me over as an affiliate, but I wont get into that