City Club Casino Removed from Accredited Section

[chuchu59]

***


Bless you "chuchu59".


Actually, there's that "Jetset League" of writing that I could certainly learn a thing or two from. It's as if he's the Attorney-General, and he has a team of the finest Ivy-League prosecutors in the world working around the clock for him, making sure that each post of his is absolutely sound. The man's writing is flawless, it's like a perfectly isometric cube.


I have this blinding vision of he and GrandMaster passing through Westminster Hall, debating whether or not William Blackstone's "Commentaries on the Law of England" was truly a greater piece of work of English jurisprudence over Lord Edward Coke's "Institutes of the Laws of England." This schema may be WAY off, but they don't seem to be.


There are also a number of other forum members who can crank-it-up a notch in a pinch (think: "Simmo!", "Cynthia777", "Spearmaster", "Casinomeister", "Vesuvio", "GreedyGirl", "Slotsjunkie", Et cetera). I would have to lump you within this group "chuchu59." I'm missing a bunch of people here (sorry), but these are the people who generally debate well, and consistently use big words which they have understood eons ago.


Steed

***

I agree. Jetset's writing is practically flawless and the same would also apply to those in your list as well as Vinylweatherman. However, writing well does not necessarily translate into teaching well and that is where both you and Macgyver do excel. In this instance, sincerity is the key. Without it, an apology is worthless. Maybe this could be shown as an example to your students how not to write an apology.

[Cynthia777]

first, before my last deposit with them. Now I am having a problem with them regarding a payout, and believe me, I WILL be posting details if it is not resolved quickly. I will, (and almost hate to say it) be somewhat fair and go through the necessary channels first, and "chain of command" before putting this out there. But I may be doing a PAB because this has already taken a long time, IMO.

[Westland Bowl]

I ought to take this time to remind Mr. Casinomeister himself that City Club did pay me back and soooooo I tried to do a Wish List thing but some of the items were not deliverable to you. I did PM'd you at the time but I guess you were too busy for a measly $99? I'll try again on some other Wish List items and see which ones are deliverable unless you want me to do something else otherwise (Neteller it back to you?).

[Cynthia777]

OK, I'm putting it out there NOW.. Upon checking my email to see if I had gotten back a response from them concerning my withdrawal.. interestingly enough, they send out an email to me about their modified policies concerning U.S. players (keep in mind even though it is not enacted law yet, many casinos can still decide their individual policy on players from the U.S. Well, here is the email first on that if anyone is interested:

To our players,

In light of the recent passing of the Federal Unlawful Gambling Enforcement Act
by the United States Senate, and in expectation of its final approval, City Club
Casino
regrets to inform you that it will have to modify its policy accordingly.

U.S. residents can no longer open a new account at City Club Casino and any such
request will thus be declined. As for U.S. residents with existing accounts,
they can still deposit money into their accounts and wager until the new
legislation comes into effect. Indeed, until then, US-based players can still
deposit, cash out, wager – and even win! – as they have always done.

Once the new legislation takes full effect, U.S. residents will no longer be
allowed to make deposits, but they will still be able to play for real money
with their existing balance until October 31st..

After that date, we will be obligated to refuse all wagers placed by U.S.
residents.
City Club Casino sincerely apologizes for the inconvenience, and wishes to
stress that it deeply regrets this decision. However, it has no say in the
matter, and as a respectable and respected company, it will continue to abide by
the law.

Please note that U.S. residents do not need to close their accounts since they
will still be able to enjoy their favorite games in the Play-for-fun mode.

Sincerely,
Adam Sutherland
Casino Manager
City Club Casino

**********

OK..well that is one thing, but I am just getting more and more concerned with the timing.. they sent this out while I am in the middle of a slight dispute and frustration with this last withdrawal. I JUST WANNA GET THIS RESOLVED ASAP (worst case - OK, we change our mind.. you're not getting paid and your acct is closed.. who knows.. a little pessimistic, but could happen, especially in light of this recent thread with them.)

OK.. now onto my situation. Here is a copy of the email they sent me concerning my withdrawal request:

>From: "City Club Casino" <support@cityclubcasino.com>
>To: "Cynthia Brown" <xxxxxx@hotmail.com>
>Subject: Your Withrawal Request
>Date: Wed, 11 Oct 2006 06:22:47 +0400
>
>Dear Cynthia,
>
>Unfortunately we are unable to process your wire transfer withdrawal request at this time since there are discrepancies between the information you provided in your gaming account and that which you provided when you submitted the withdrawal request. Apparently, you requested a wire transfer to a bank located in a state different than the state registered in your gaming account. For this reason your withdrawal has been declined.
>
>When you submit a new withdrawal request be sure that the Swift code, account number, and bank location details are all correct. If necessary, you can double check this information with your bank.
>
>If you have any questions, a member of our City Club Casino Support Team is available to help you 24 hours a day, 7 days a week, at the following address and/or phone numbers:
>
>Email: support@cityclubcasino.com
>
>USA & Canada only (toll free)
>Phone: 1-800-305-7818
>Fax: 1-(866)-285-8422
>
>International
>Phone: 1-268-481-2378
>Fax: 1-268-481-2355
>
>We congratulate you on your winnings and hope to see you around the gaming tables again soon!
>
>Customer Support
>City Club Casino
>
>City Club Casino - Online Casino
>

Comment: What about banks whose corporate headquarters are based out of the accountholder's state in which they reside? Example, I have another bank account which I opened online, not at a branch, and their wire transfer details include their headquarters' address, which is in New York. Also, if my payroll (which is government) doesn't have a problem direct depositing to a bank that is out of state from where I live, why should this place? Forgive me, if this is normal, then, by all means I apologize.

But, the main thing that upsets me, is that they stated I would have to go through the whole reversal/pending time again (4 days) PLUS whatever time it takes for the processing. Come on now, it has already been OVER a week, I have had plenty of time to "change my mind" which I knew I would not on this one (they refused to "flush" the reversal time the first time).. and now I have to go through it again?? I called support, and the agent said it would be approximately 9-11 business days to receive the wire transfer ONCE and IF they decide to approve it (which IMO is probably gonna take another 3 days) or bank draft express would be 5-7 business days, in which I would be charged for (which is normally OK, but going through all this???)

I've done PAB on the Playtech platform, sent an email to the casino contact (who never responded on one of my initial questions to him last week), and sent response emails to support and the lobby manager.

Just strange how, along with their automated email (thanks for your email... we will be responding shortly..blah blah) that they also send out this email on their "modified policy" concerning U.S. Players.. are they grabbing for straws or what?? I just wanna get this over with, because of all the time they said this and that takes..and October 31st..which will come first.

I am posting this now in the interest of time to leave a "paper" (well, electronic) trail.. that is dated... in case I have any problems as to what happened first, etc.

[Westland Bowl]

I wonder if City Club would have been glad to RECEIVE a wire transfer from your bank even though it's from a different state than you reside in? If you funded your City Club account this way then I don't see why they couldn't wire money back to the same account. How about people who reside near state borders? Some Virginians I know have an account with a North Carolina bank. What then?

Due to the internet, you can gamble online in virtual casinos located anywhere in the world. Isn't it ironic that, using the same technology, those casinos won't recognize that you can do the same for banks?

[Cynthia777]

OK.. they responded.. and I am relieved that apparently they are skipping the 4 day waiting/reversal time and not charging me the courier fee (I just asked for a bank draft express so I don't have to go through any more headaches or circles with them about my bank account.. just send me the money).

BUT.. they stated that they "credited" back a small portion to my Visa card. However, in the same email they state that they can no longer issue credits back to Mastercard or Visa.. which I knew and always see in most online casino's terms.. so.. what the????

[Cynthia777]

It's a shame that City Club has these derogatory issues with them.. one thing I can say is that they do reply very promptly

[Nobunaga]

This type of behavior wouldn't be tolerated at a physical casino in my country.This would fall under a scam, which would be illegal.Canadians should be warned in doing business with this online casino.

Casinomeister, it's the concept that if this casino could take $99 dollars from 1 million people and kept it for themselves, they would be rich and the players would get the shaft.

These types of shenanigans would be crimes in Canada, and could qualify as white collar crimes.

Let this casino be aware that our Canadian government will be monitoring online casinos in the near future on how they treat us in business.

I could just see me playing craps, making a wager on the 6 and 8, after my $100 buy in, and then be told that I had to wager $3000 more dollars for any type of bonus offer or comp and that the casino could keep my $100.

These types of business dealings will catch up to this casino and any online casinos that treat their customers like this.

Nobunaga

[kmay87]

This thread is almost three years old