City Club Casino Removed from Accredited Section

**Casinomeister** · 27th September 2006, 12:59 PM

Originally Posted by GamingPromo

...Taking us off the "recommended casinos list" is actually appreciated. We no longer want to appear there, since the players referred from casinomeister's website are mainly bonus seekers and only wish to take advantage of the casino and of our loyalty...

Do I smell sour grapes?

Nice going - you just insulted the entire Casinomeister community.

**Casinomeister** · 27th September 2006, 01:04 PM

By the way, does your boss know that you just posted these disparaging remarks in a public forum? You'd better get him on the phone real quick like because you probably just seriously effed up.

**Westland Bowl** · 27th September 2006, 01:21 PM

Originally Posted by GamingPromo

Taking us off the "recommended casinos list" is actually appreciated. We no longer want to appear there, since the players referred from casinomeister's website are mainly bonus seekers and only wish to take advantage of the casino and of our loyalty.

To be clear, I never joined City Club casino in order to "take advantage" of the casino and the bonus(es). I joined because City Club was accredited by Casinomeister as being trustworthy and was a Playtech casino, which I enjoy their blackjack game. The bonus did not matter. But when I found out that the card games at City Club casino had really low maximum bet limits of only $50 (for non-VIP players as it turns out), I didn't want to play there anymore. For me, that is like trying to play card games in a room that is only 3-feet high.

Being on Casinomeister's accredited casinos list help bring publicity to various casinos as being trustworthy and I assume Bryan has done his homework in reviewing/examining each casino or casino group. To be taken off the list, well, in my opinion, is not good for the casino. If City Club really wanted off the accredited listing then they should have done so long before my fiasco came around.

**Macgyver** · 27th September 2006, 01:39 PM

Originally Posted by GamingPromo

Taking us off the "recommended casinos list" is actually appreciated. We no longer want to appear there, since the players referred from casinomeister's website are mainly bonus seekers and only wish to take advantage of the casino and of our loyalty.

Now that is funny ... all it would take is to look at just a few of Bryan's posts to see that he himself doesn't use bonuses and believes that most of them should be done away with.

Not that I personally agree, but that's the beauty of this forum ...

**Casinomeister** · 27th September 2006, 03:24 PM

I've aptly renamed this thread from "City Club Casino extremely low maximum bet" to what it is now.

I simply felt that this casino's handling of this player's issue was sub-par, and I took them off the site. This is my prerogative; my tolerance level for inept customer service for an "Accredited Casino" is way low. They did not react promptly and professionally - not even to my inquiries, and that's not a good thing to do. But for them to come back and insult the Casinomeister community, well - this is unprecedented and is way out of line.

**tennis_balls** · 27th September 2006, 03:41 PM

Originally Posted by Casinomeister

By the way, does your boss know that you just posted these disparaging remarks in a public forum? You'd better get him on the phone real quick like because you probably just seriously effed up.

based on his remarks, I'm guessing that he's related to the boss.

**chuchu59** · 27th September 2006, 04:31 PM

Originally Posted by GamingPromo

GamingPromo values Bryan's help regarding player's withdrawal request. Our previous post contains wrong information. With Bryan's assistance the mistake has been resolved and the player's deposit request was processed. We apologize for this inconvenience.

Taking us off the "recommended casinos list" is actually appreciated. We no longer want to appear there, since the players referred from casinomeister's website are mainly bonus seekers and only wish to take advantage of the casino and of our loyalty.

Nevertheless, we are always glad to hear comments, suggestions and complaints in order to improve our services.

Sincerely,
GamingPromo

Go away and good riddance.

**Flizzin** · 27th September 2006, 06:32 PM

Glad I never played there, and no one should EVER play there with their recent display of "customer service". Truly juvenile..."I'm taking my ball and my net and i'm going home".

**jetset** · 27th September 2006, 06:55 PM

I have to wonder whether this GamingPromo person has any management skills whatsoever. But then perhaps he or she is not a manager anyway.

Either way, to gratuitously, falsely and very publicly insult both players and a webmaster trying to assist the casino to resolve an issue is a serious misjudgement which I am pretty sure the casino owner will not appreciate.

This was a BIG mistake, fella, but perhaps not too late to rectify.