City Club Casino Removed from Accredited Section

**winbig** · 17th September 2006, 04:56 AM

Originally Posted by Westland Bowl

I finally sent this email today to City Club Casino requesting my deposit back...only my deposit. We will see what the response is later.
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Dear Lobby Manager,

I've recently deposited $99 into City Club casino after following the link from the Casinomeister forum. I didn't realize how low the maximum bets were in Blackjack, Baccarat, and other games until I tried to bet over $50....then I saw the bet limits card.

I do not desire to play with such low maximum bet limits. Therefore I'm asking for a refund of only my deposit of $99. I am NOT claiming the matching $99 bonus nor the $11 in winnings.

I would appreciate your courtesy in this matter.

Thanks,
[Me]
Acct #: CCRXXXXXXXX

I wonder why Bryan hasn't intervened in this matter. Have you PM'd him? This is very shady for an accredited casino to be acting.

Especially since their "fun" mode has limits that are quite different than real play.

**Westland Bowl** · 18th September 2006, 08:10 AM

Still no answer from City Club casino. tick tock tick tock....

**Westland Bowl** · 20th September 2006, 06:36 PM

I guess it's time to Pitch-A-Bitch on this! No answer whatsoever from City Club since Sunday. What a class-act these guys are over merely $99. Sheesh!

**winbig** · 21st September 2006, 03:40 AM

Originally Posted by Westland Bowl

I guess it's time to Pitch-A-Bitch on this! No answer whatsoever from City Club since Sunday. What a class-act these guys are over merely $99. Sheesh!

Again, did you ever PM Bryan? This is an accredited casino, so resolution should be fast once he steps in.

**chuchu59** · 21st September 2006, 11:14 AM

Didnt the rep at this Board reply to you? I had a query on Racetrack casino and he responded to me in a day's time ie yesterday.

**Westland Bowl** · 21st September 2006, 12:39 PM

Originally Posted by chuchu59

Didnt the rep at this Board reply to you? I had a query on Racetrack casino and he responded to me in a day's time ie yesterday.

I just now left a private message to GamingPromo and pointed him/her to this thread. Thanks, chuchu.

**Westland Bowl** · 21st September 2006, 02:28 PM

Originally Posted by winbig

Again, did you ever PM Bryan? This is an accredited casino, so resolution should be fast once he steps in.

I thought Bryan preferred the Pitch-a-bitch process versus PMing him himself.

**chuchu59** · 21st September 2006, 02:52 PM

Originally Posted by Westland Bowl

I thought Bryan preferred the Pitch-a-bitch process versus PMing him himself.

It's just a slip of the pen. Anyway, should only PAB if the Board rep doesnt respond or if there isnt a satisfactory solution.

**Westland Bowl** · 23rd September 2006, 11:32 PM

I haven't heard yet from GamingPromo. His profile says he/she last visited 9/20 and I pm'd him/her 9/21.

But I did have a looooong chat with "Mike" from City Club casino. He says that due to the fact that I played blackjack and slots, combined play of $180, that I can't get my deposit back. Had I not played any games, he said there wouldn't been a problem with returning my deposit. He said that if I won the jackpot in slots, would I have been complaining? His justification is that the casino can't take the risk of people losing then requesting their deposit back.

Once I saw the $50 maximum bet limit in blackjack, I stopped all play. But that didn't matter to them. Almighty God Policy is set in stone and I've sinned. My $99 is the sacrifical lamb.

Is this the normal policy of online casinos to not give just your deposit back even if you have winnings? I've always thought that casinos would just take out the winnings and bonus money if you don't meet wagering requirements. City Club casino keeps it regardless.

**Casinomeister** · 25th September 2006, 06:07 PM

Originally Posted by Westland Bowl

I haven't heard yet from GamingPromo. His profile says he/she last visited 9/20 and I pm'd him/her 9/21.

But I did have a looooong chat with "Mike" from City Club casino. He says that due to the fact that I played blackjack and slots, combined play of $180, that I can't get my deposit back. Had I not played any games, he said there wouldn't been a problem with returning my deposit. He said that if I won the jackpot in slots, would I have been complaining? His justification is that the casino can't take the risk of people losing then requesting their deposit back.

Once I saw the $50 maximum bet limit in blackjack, I stopped all play. But that didn't matter to them. Almighty God Policy is set in stone and I've sinned. My $99 is the sacrifical lamb.

Is this the normal policy of online casinos to not give just your deposit back even if you have winnings? I've always thought that casinos would just take out the winnings and bonus money if you don't meet wagering requirements. City Club casino keeps it regardless.

Jeeze! I've just checked out this thread. WTF?

Westland Bowl, did you Neteller your funds to them? If so please PM me your Neteller email.

As I see it, if the player decides that they no longer want to participate in a promo because of disatisfaction, there should be no problem in returning funds. It's not like $99 is going to break anyone.