Okay Quick ? All help appreciated

[MSWILS411]

Ok I am not gonna say names because it may make it worse. A few nights ago i wona good bit of money as posted in the screen shots. i called my friend and so she logged into her account and decided to pla as we were talking on the phone . She also won and way more than i did, problem is she deposited by echeck 200.00. okay so the next day she decids to do a withdrawl by ach bank transfer. She called her bank because she has 2 accounts there and wanted to transfer some money. Her husband has taken her off the bank account. They had a agreement to leave that one open until the divorce was finale. Why i have no clue other thanhe was getting the housing allowance allotment sent there cause hes military and until the divorce is finale that has to go to her. My question is, She won over 20,000.00 but when that echeck does not clear she will not get a dime of it is what I'm thinking. Any suggestions, Someone said maybe she should try to make a deal with the casino , I'm coming here where I know people will be honest. Thanks you guys any suggestions would be so appreciated

[The Watchdog]

Have her explain the casino what happened, she can send the money through Neteller, Western Union, InstaDebit,... what ever...

Just make sure she notifies, explains and that the chargeback/return will be paid by her.

The casino shouldn't make a problem if the funds are good.

Let me know what happens to see how this casino handles the situation.

But have her send the money right away.

[MSWILS411]

She ask the casino to take a lump sum of the payout or just send the money?
She said she was willing to see if they would settle for just paying at least half of the 20,000.00.. And when you say the funds good, She can prove they were that morning, But he just didnt take her name off he took all the money so there are no funds to be good. So have her send them or see if they will take it out of the payout.

[lucky21]

Hmmm
sounds difficult, ask if she had to agree that funds were available (tick the box) when she sent the check, If she did agree to this then the casino may make it hard for her, My experience is as nice as customer service can be they dont really do you any favours, I would recommend allways using neteller that way if the money is not there you cant bet keeps it simple.

cheers
Lucky

[MSWILS411]

[quote=lucky21]Hmmm
sounds difficult, ask if she had to agree that funds were available (tick the box) when she sent the check,

I'm confused.you said ask if she had to agree funds were available. When she did the echeck I can assure you without asking she had every beleif the funds were there. She works for fox news in Los Angeles. She goes to church every sunday and she is a honest genuine person, (Not that that will make a diffrence to the casino) But the casino terms and conditions actually do not say the winnings will not be paid out if funds bounce . i am not sure how it's worded but I have seen in terms and conditions at some casinos actually say if for any reason the funds do not clear all winnings will be void. But this casino says nothing of the sort and if anything I'm hoping they will be decent about it. I will not say she needs the money but it would sure help as I am sure a extra 20 grand or more could help anyone here. My honest opinion is I feel it would be really bad,9cant think of another word) or messed up if they voided that much money over a couple hundred. I think they could at least take out the amount then maybe a little extra for the mix up. I would like to hear you guys opinion on that.

[lucky21]

yeah Mswils
I understand what you mean by her being honest, what i am saying is if there was an agreement she ticked then the casino may use this against her regardless of how honest she was being. you say there didnt seem to be any agreement, in that case things may be in your favour as the casino gave her credit before any clearance so then you could think they bear the responsibility
I have experience with casino's not paying believe me, I am trying to get $150,000 that i won in BJ, and all i did was play the game did nothing wrong, the casino has said i used a bot, then they said my play was illegal.
Thats a large problem in this industry there is no real defined rules for the industry, no regulator, and as such they tend to think they can get away with saying we wont pay
cheers lucky

[silkprint]

I personally wouldn't get my hopes up .
You know how many times casinos have probably heard this same thing .
People gamble with money they don't have trying to hit so then they can pay it back .
I'm not saying that's what she did but that's the way the casino most likely will .
She should get a bank statement showing the money was physically in the account at the time of her transaction and then she might be alright .
Good luck.

[pacers31]

Sorry, but I think she is screwed! Its kind of like writing a check for your car insurance, and after it bounces you have an accident. Best intentions aside, you are not covered. When you write the check you are guaranteeing funds will cover it. If she gets away with this one, I want to play there. My check is good, really. Maybe not today, but soon, I promise!! I'm sure the intentions were good on her part, but bounce is bounce after all.

[MSWILS411]

I totally see what your point is, But to me a bounced check is when you write a check on a account that it comes back nsf. and even then 99.9% of all retailers try to redeposit at least once to give it a chance to make good. And no where in the caasinos terms and conditions does it say it will not honor any winnings if a check shall come back . All it says is you agree that you have not committede any fraud to obtain the money that was deposited, so technically I have come to the conlusion if I was to go based on their terms and conditions that they would have to pay. Becaus at no time did she committ any fraudulant activity. he took her name off the next morning not at the time the deposit was made. I do know some casinos that say all winnings will be void if check turns out to be nsf, This one does not. And they are pretty well known and have a decent rep. But then on the other hand who knows ...

[silkprint]

Hmmm
but that's where she may have a problem ....in the fact that her name wasn't on the account ?? Did the check actually bounce yet ? If it didn't then why not have her simply put the money in the account ? or have her husband contact the bank to say to let it clear? I didn't realize with a joint account that one name could be taken off like that without both signatures ...at my bank it takes both to have one person removed.