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Old 17th June 2006, 12:38 PM
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Belle Rock can't be serious

I got a postal mail from Belle Rock reminding me that I had money in my account and it was dormant and they were going to charge $30 a month to keep the account open

Here's what the mail said.

Quote:
Dear Brian:

You have the following open, but dormant account(s) with credit balance remaining at Belle Rock Entertainment:
account number

Our Dormant Accounts Policy
Belle Rock Entertainment enforces it's Dormant Account Policy when a Player does not play on any of his/her casino and/or poker accounts for a peroid of six calendar months or more, and the account(s) have a credit balance. The Dormant Accounts Policy is the deduction of a monthy administration fee of 30 credits, or the total remaining balance (if the balance remaining is less than 30 credits).

Why?
The administration fee is levied to cover both the cost of keeping your account open and the cost of ongoing attempts to contact you in order to inform you that you have funds available to play online.
$30 for a 39 cent stamp and a piece of paper and envelope, woah, get a grip Belle Rock
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Old 17th June 2006, 12:45 PM
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I got the same mail... Logged in (flash casino obviously, long since uninstalled ) to find zero. Zip zilch nothing...

Will be interesting to see how they take their £30 from that!
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Old 17th June 2006, 12:48 PM
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Mine was a tgc account so I presumed it was gaming club, logged in and found $25, lost miserably, but that seems to be the norm latley.
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Old 17th June 2006, 01:17 PM
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Quote:
Why?
The administration fee is levied to cover both the cost of keeping your account open and the cost of ongoing attempts to contact you in order to inform you that you have funds available to play online.
I love the last bit
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Old 17th June 2006, 02:01 PM
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I can see the future, the casinos will charge you $30 for every piece of promotional e-mail they send.
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Old 17th June 2006, 03:10 PM
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Bl**** L!

30 Credits - Come on, you're not my flippin BANK, get a grip!

The few casinos that charge for this tend to charge around $2 for this.
Wonder if those with less than $30 will get a bill for the rest!

Does this include those who have been unable to withdraw due to being "jerked around" with documentation issues?

I have just reinstalled RiverBelle that has had 47 credits idle for months, better have a 5p spin on Sonic Boom then

I really want to see a resolution to this ongoing issue about documents before I can be confident that the CS is only as bad as it used to be!
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Old 17th June 2006, 03:33 PM
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Quote:
Originally Posted by vinylweatherman
I really want to see a resolution to this ongoing issue about documents before I can be confident that the CS is only as bad as it used to be!
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Old 17th June 2006, 05:47 PM
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Lord_Have_Mercy has been spending a lot of time in the forumLord_Have_Mercy has been spending a lot of time in the forum
I wouldn't dare play at another Belle Rock casino if they was the only game in town. Casinos feels that we are such addicts that they can treat us like scums. They do it and we allow it. No matter what rules and restrictions they put on us. We still go ahead and play there. These places are now rich off of us and now can make all the BS rules they want. They have enough member base where the minor of us who refuse to play with them. It doesnt seems to matter to them. It has gotten to the point, I don't care if a casino is accredited or not. They all are worthy of the trash bin.
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Old 17th June 2006, 06:03 PM
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Quote:
Originally Posted by Lord_Have_Mercy
It has gotten to the point, I don't care if a casino is accredited or not. They all are worthy of the trash bin.
I don't believe 32RED are 'accredited' as such - and look how great they are!

There are definitely some top notch outfits still out there - just a shame there's not more!
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