Slotland Kudos

[dave_r]

The SEARCH function still is not working on
EZBoard BBS's, so I cannot lookup the details on Case #2, but you can see from the timeline one instance occurred in 2000 and the other in 2001.

These are (2) seperate players complaining about a jackpot that was coincidently in the 60K range.
Neither player has been paid his/her jackpot.
(To the best of my knowledge).

I am making no accusations. I am simply saying it is very suspicious. I personally have had good experiences gambling there. I found the games to be amongst the most unique on the net, and the cust service to be above average.

[mary]

You're right, Dave, this bears looking into.

[Casinomeister]

Hi All,

This is kind of old news. The situation with Kimberly was very unfortunate, but this case was put to rest some time ago.

Slotland's logs showed no occurance of a jackpot win and it was determined that there must have been an error in Kimberly's browser. This was an extremely frustating situation for all parties involved, but it must be clear that these things do happen. It's even noted in their T&C that browser errors void winnings, in fact if you check the terms and conditions of most casinos, you will find disclaimers for software errors.

The same goes for land based casinos. When there is a large winning at a slot machine, the attendants check the machine for errors to ensure that the win is valid. This is the nature of the beast when dealing with technology. Nothing is beyond the reach of glitches or bugs.

I believe that Kimberly was compensated for her pains, and this is why not much has been mentioned throught the boards. No one "took" any one's money and no one was cheated. It was just a very unfortunate incident.

~b

[amandajm]

Ok ~B,fair enough..

I do have a nagging thought running round my head,so i will lay it here...

The server or whatever sends a display but the browser displays the wrong thing,fair enough..Does the machine pay the hand shown or the one from the server?I can't work out how the browser does the math and adds up the credits to be a winner.Even though the server says something different..Seems the punter can be refused a winner whenever the casino say so judging by this ladies experience.It's not like she took a screen shot and the credits never appeared.This lady says she took no screen shot and trusted the credits that were displayed in the bank.

How can the credits show up if the browser was at fault is basically what i'm asking..How can this be?

[paul02085]

Amandajm,

I seem to recall her saying that the screen announced that she had won the jackpot. I agree, if the browser displayed the wrong result, why would the credits show in her account balance.

Somebody tell us, are we wrong here?