Getting a bit nervous about Paradise8

[kirby]

As noted by others in earlier thread there are problems with their e-mail. Accounts is undeliverable. Support and General send back an automated response that has no text, just a graphic at the top of the screen.

I've e-mailed CocoaBob privately and will await a response until posting all details but it seems that customer support's ability to track the wagering requirement is suspect. I'm way undereported, but the same "chat" person also told me I could see my wagering activity on the site, but then backed off when I asked for instructions.

Slots are cool but I'm getting worried about owner/operator's credibility.

[soflat]

Is there something besides the cool slots that is driving people to give them money?

There is hardly anything on the site that gives me confidence it's a legitimate operation (they may well be legit, but there are none of the usual signs here).

[Pinababy69]

Is there something besides the cool slots that is driving people to give them money?

There is hardly anything on the site that gives me confidence it's a legitimate operation (they may well be legit, but there are none of the usual signs here).

Now that is a great question Soflat!!! I'm not saying they're not legit, but we know absolutely zero about them, besides the fact they've been having MAJOR technical issues. Just some of the stuff I've read about people's computers freezing up, etc. has been enough to keep me away for now. Haven't even attempted a download. I think I'll hang tight til we get some more feedback.

[AussieDave]

IMO based on the domain registration info for
domain: rivalpowered.com
created: 21-Jan-2006
last-changed: 29-Mar-2006
registration-expiration: 21-Jan-2007

12 months is this a joke or what

No address, no phone only a email addy that probably points back to some other domain anyways.

Both casino and software provider use hidden domain identity services.

I'd be contacting the Curacao Gaming Authority; I always thought it was C.I.G.A. Curacao Internet Gaming Association. Never heard of the CGA.

Save your dough imo until these guys are given the once over.

[AussieDave]

There is hardly anything on the site that gives me confidence it's a legitimate operation (they may well be legit, but there are none of the usual signs here).

my thoughts exactly. Apart from the center piece of the casino home page, the rest looks slapped together in a hurry. Everything looks amateurish. By the feedback the software is decidely worse.

[gfkostas]

my thoughts exactly. Apart from the center piece of the casino home page, the rest looks slapped together in a hurry. Everything looks amateurish. By the feedback the software is decidely worse.

Exactly.....They can't be trusted as yet

[kirby]

Stay tuned for part 2 of the saga. Survived the WR. Netteller withdrawal may take 48 hours (although I hope not).

As for why I'd take a "gamble" on this site. Guess the word "gamble" explains it - they are currently giving something like 1 comp point for every 80 cents wagered - 1000 points = 1 real dollar. The Reel Drama slot is fun and is easy on the bankroll. Deuces Wild has a better than average pay table. Finally, sometimes the new guy needs a break to get in the business and I'm willing to risk the $25 for entertainment.

Back when the deposit clears.

[RobRival]

Hello Kirby,

Regarding the empty auto replies, this has been sent to the manager to fix. Thank you for informing us about the broken email links (accounts). This has been sent to the operator's webmaster.

As for your wagering, as I explained in my PM to you, you did not meet sufficient wagering requirements for the promotion and had a small amount left to wager. You had been using your comps to track the wagering, however that is difficult to do when the casino offers more comps based on what games you play. The customer service staff did mistakingly
say you could check your wagering in the cashier, which is true but only to the effect of seeing whether or not you have met the promotion terms and conditions for cashing out. The number customer service gave you was the amount remaining, which is why it was so small. I believe the support staff may have made a small mistake there.

As for your question as to when will more scenes be available for our iSlots - the simplest answer is keep checking the games to find out!

Cheers,

Rob

p.s. The manager has asked me to tell you to check your Neteller account.

[winbig]

p.s. The manager has asked me to tell you to check your Neteller account.

Just curious, why isn't the manager on board here as well to directly answer players questions? Seems it would be a heck of alot easier to have a few items resolved instead of someone acting as a middleman.

May I also ask why, with so many bugs in the software and so many problems with the website and so forth, the software wasn't tested more thoroughly and/or placed as a beta test before going live, as well as the website/email system checked out more thoroughly as well.

An online casino is a big business to be in, and I just think that more care should have been taken in setting things up before opening instead of just jumping the gun before things were perfect.

IMO a beta test of the software would have aleviated alot of the concerns that players now have instead of going live at 90% instead of 100%

Just my 2c.

[kirby]

CocoaBob - thanks for the feedback and thanks for the $ in my Netteller account.