Thunderluck & Capital Casino...

[johnsteed]

Hello everyone,

I've come across a recent advertisement promoting THUNDERLUCK Online Casino (MG software), and I was curious about whether or not any other posters have gone there and deposited? Good or bad experiences?

Another casino I do go to is Capital Casino (MG). While I tend to think it's okay, I have never heard anyone say BOO about them. I'd like to know if anyone has had positive or negative experiences here. Do they have a bad track record (previous threads on the complaints section of the forum)?

Thank you for your time, and I look forward to your responses.

[thelawnet]

Originally Posted by johnsteed

Hello everyone,

I've come across a recent advertisement promoting THUNDERLUCK Online Casino (MG software), and I was curious about whether or not any other posters have gone there and deposited? Good or bad experiences?

I played here a while ago. I had a problem with them and their CS were quite rude and unhelpful. They are managed by FL. When the FL Vp of Ops got involved everything was sorted out, but before that they did not want to help.

Another casino I do go to is Capital Casino (MG). While I tend to think it's okay, I have never heard anyone say BOO about them. I'd like to know if anyone has had positive or negative experiences here. Do they have a bad track record (previous threads on the complaints section of the forum)?

Thank you for your time, and I look forward to your responses.

This is managed by the Belle Rock Gaming group owners.

They should be ok, although CS can be patchy, they are generally well-meaning.

[johnsteed]

thelawnet

This is managed by the Belle Rock Gaming group owners.

They should be ok, although CS can be patchy, they are generally well-meaning.


Hi "thelawnet",


Thanks for your responses.

While I've had good luck at Capital Casino, have been paid-out quite promptly, and have a pretty good feeling about them, I find them to be a bit slow with their CS (responses to queries) and not so generous after losses (IOW being OH-SO-generous as to give me 150 in comps to give me 1,000 with my ALREADY accumulated 850, to redeem $10 after blowing a couple hundred dollars).

As far as your problems with THUNDERLUCK, and not hearing to much about them (actually, at all as I recall ), I'm swayed enough to the point where I'll be looking past them for the time being.

I'm a little confused though, I was under the impression that Capital Casino is an independently-run casino (like 32Red and RoxyPalace). I thought that Belle Rock Gaming only carried River Belle, The Gaming Club, Lucky Nugget, Jackpot City, Aces High, Showdown, and Home Casino. If this is true, Belle Rock sure do a lousy job of advertising and supporting Capital Casino, not even mentioning them in their own COOL HAND magazine.

The same can be said for THUNDERLUCK casino, as I'm unsure why there's no mention of Fortune Lounge on their main page, or when they were advertised in GAMBLING ONLINE recently.

I'm not doubting you, it just strikes me as odd when relatively well respected game affiliations would promote some of their casinos, and leave others off to the side like that.

Again though, I appreciate your input.

[satori]

If you look at Capital Casino's web site, it says it's part of Carmen Media Group. If you go to Carmen Media Group's web site, it says Belle Rock is part of their portfolio, as is Capital. Hope this helps.

[johnsteed]

satori

Hope this helps.

It helps.

By the way, nice winning screenshots (Winner Screenshot thread) that you just posted.

[satori]

Thanks!