intertops casino (new member)

[vinylweatherman]

Perhaps there is a case for a new member of the accredited list to have to serve a short(ish) period of apprenticeship to ensure that they keep to the standards that have been promised. This sort of debacle lowers the standing of the Accredited list "club" as a whole. It can't be called probation, as this has a more negative meaning for trialling a once rogue outfit. Although I have not played Intertops (and most likely won't now), I am left wondering why they made it to the accredited list and then get egg on their face so quickly as to make a mockery of the standards expected from an accredited casino. Charging a credit card in the wrong currency to take advantage of built in commission fees to offset their own costs is simply not on. Click2Pay did this to me & I dumped them! If I click on "yes" to deposit £50, I expect to be billed for £50, not so many US Dollars. If they can't do this they should not be offering UK£ as an option.

Perhaps they should have one month on a special list, where members can try them out. If they fail this period they do not advance to full membership but must address the issues concerned and reapply for another trial. If they pass with only minor, and easily resolved, issues they should be granted full membership with at least a short track record. I take their point that they cannot be held responsible for a bonus advertised on a site that is not theirs, but they should adhere to the terms for those who took it up while it was in force.

[Casinomeister]

Perhaps there is a case for a new member of the accredited list to have to serve a short(ish) period of apprenticeship to ensure that they keep to the standards that have been promised. This sort of debacle lowers the standing of the Accredited list "club" as a whole. It can't be called probation, as this has a more negative meaning for trialling a once rogue outfit. Although I have not played Intertops (and most likely won't now), I am left wondering why they made it to the accredited list and then get egg on their face so quickly as to make a mockery of the standards expected from an accredited casino. Charging a credit card in the wrong currency to take advantage of built in commission fees to offset their own costs is simply not on. Click2Pay did this to me & I dumped them! If I click on "yes" to deposit £50, I expect to be billed for £50, not so many US Dollars. If they can't do this they should not be offering UK£ as an option.

Perhaps they should have one month on a special list, where members can try them out. If they fail this period they do not advance to full membership but must address the issues concerned and reapply for another trial. If they pass with only minor, and easily resolved, issues they should be granted full membership with at least a short track record. I take their point that they cannot be held responsible for a bonus advertised on a site that is not theirs, but they should adhere to the terms for those who took it up while it was in force.

Some excellent points here. Bringing on new casinos is a very trying thing for me - sometimes it drives me to drink - and not a celebratory one at that

Your suggestions will be taken into consideration.

[mikepipe]

It should be said after all the trouble some of us ha with them:

I ve been playing there for two years and I never had serious complaints. Neither in being paid nor in general cs.
I just got my 10% reloaded bonus (will spend it on LOADED!!) after 20 hours, got every e-mail answered overnight and - finally - a tip for german (speaking) players: they have a toll free number, which you can call till 1 am . cs there is absolutely reliable and even is allowed to decide things.
So - all in all, i have no trouble playing there again!

mikepipe