We have been the subject potentially of a large group of abusers who have
taken unfair advantage of our promotions. This has been done at the
expense of our loyal players, such as yourself, who deposit and receive
promotions on a regular basis.
We must now undertake an immediate and complete audit of all player
accounts, and as a consequence, your funds have been temporarily placed
on hold as we undertake this audit. You may elect for an immediate refund of
deposit(s) made to claim signup bonuses up to the amount of your player
current account balance or withdrawal, however, in doing so you will
forfeit any amounts in your accounts/withdrawals above and beyond your
deposit(s). If you wish to elect for this option of deposit refund please
respond to this email with "
BJ play return deposit" in the subject line
and we will attend to your query immediately.
If you have not played
BJ with your signup bonus or signup bonus
qualifying deposit, we can give express attention to your query and we
will be able to process your withdrawal quickly. If this is the case
please respond to this email with 'No
BJ Play" in the subject line, and we
will attend to your query immediately.
Our audit and reconciliation will be complete within 7 days of receiving
this email. We will advise you at the end of this audit of our findings
and decisions.
It is important to us you understand we are not inferring you are part of
this abusive group, however we must audit every player to prove the
innocent as well as identify the abusers.
Kind regards,
Fraud and Security Department
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Originally Posted by Haviton
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