Unreachable support at Gala International?

**Casinomeister** · 30th December 2004, 04:44 PM

Originally Posted by sirius

...but it looks like they sent the offer to solicit lots of deposits.

This is what I'm beginning to think. This doesn't look good - and I'm getting quite miffed.

**SomeOtherSucker** · 3rd January 2005, 04:13 PM

I didn't get it automatically, rang up (at the time) and was told the maximum was �200, which was added.

There used to be 2 sets of numbers, the boss support and the gala support, the second of which were helpfull, but the numbers are now gone.

All seems a bit dubious to me.

**Embalu** · 3rd January 2005, 08:04 PM

They didn't specify the max. bonus in the e-mail, so I think it is unfair if they don't give the 100% if the deposit amount is more than Ł250.

**sirius** · 4th January 2005, 06:21 PM

Originally Posted by SomeOtherSucker

I didn't get it automatically, rang up (at the time) and was told the maximum was �200, which was added.

There used to be 2 sets of numbers, the boss support and the gala support, the second of which were helpfull, but the numbers are now gone.

All seems a bit dubious to me.

Who was it you rang to get the bonus (Boss or Gala)? Were the numbers for Gala on the galainternational site (I found a number on the galacasino.co.uk site but they haven't helped)? I noticed the numbers changed at galainternational but thought all of them were for Boss, anyway.

Those who got the bonus automatically had a bonus transaction code in their deposit history which states the maximum as 250 but it wasn't mentioned anywhere. I deposited less than that.

**Willard** · 6th January 2005, 02:21 AM

2 days ago I signed up at gala and emailed them with some questions about their 100% sign up bonus.
I had no problems whatsoever with the customer support, which promptly responded from this address.

support@galainteractive.co.uk

I was also told that if you live in the usa, canada, china or gibralta then you are not eligible for the bonus.

Cheers.

**Embalu** · 10th January 2005, 01:51 AM

Originally Posted by casinomeister

This is what I'm beginning to think. This doesn't look good - and I'm getting quite miffed.

Bryan, do you have any news?

**SomeOtherSucker** · 11th January 2005, 10:30 PM

Originally Posted by sirius

Who was it you rang to get the bonus (Boss or Gala)? Were the numbers for Gala on the galainternational site (I found a number on the galacasino.co.uk site but they haven't helped)? I noticed the numbers changed at galainternational but thought all of them were for Boss, anyway.

Those who got the bonus automatically had a bonus transaction code in their deposit history which states the maximum as 250 but it wasn't mentioned anywhere. I deposited less than that.

it was boss I think (the number from the website), they didn't have a full clue.

**Casinomeister** · 11th January 2005, 11:09 PM

Originally Posted by Embalu

Bryan, do you have any news?

I would recommend to stay clear of this group. Unanswered/bounced emails. Clueless support. Aloof attitude towards public complaints. Not an indicator of a casino that has its act together.