VERY INTERESTING!!!!!

[jinnia]

Ok, let me do this clearly.

I've been calling 1-866-968-7946 all last week communicating with a Saundra (Sandra). This is the number given to me from eztp.net to ProcMoney (Proc-Money--Process Money).

She was out Friday due to Mothers day, so called a few minutes ago to see what information she had found out. The other 5 times I called, a female answered, put me right through to Saundra, even first call today the lady told me Saundra was in a meeting. Now I call, a male answers, said he didn't know a Saundra, I asked if this was Proc-Money, he said No, this is Virtual casino.

Ok then, I misdialed. So hung up, recalled, same guy answers. He tried telling me I had the wrong number again, I argued with him telling him this is the EXACT number I called 5 last week and got Saundra, and even earlier today and was told she was in meeting to call back in 10 minutes.

He tried telling me that wasn't correct. Bullshit I say, to dial a number wrong once, ok, but not twice to put Saundra on the phone. He then said she may work in accounting and they all just got out of a meeting, to call back in 10 minutes.

Hmmm? Prism not a Virtual casino? According to what just took place on the phone, I say, Yes, they are, and I'm getting nothing but a run around since they know what my issue is about.

I'll be getting in touch with my bank first thing in the morning and point them in that direction for investigation and giving them phone numbers, names, and addresses anything I can think of giving.

Maybe that'll help them get this taken care of faster.

I'm going to try Saundra one more time here in a minute, if I get a run around again, or no information, it's time for better business, Attorney General, anybody and everybody I can think of contacting, and will even talk to my attorney about this.

I'm truly PISSED now!!

All is needed for this to stop is, STOP stealing my money, STOP lying, and give back every damn penny already stolen which is : $1074.32 in debits alone, and then, $1420.00 (72 debits at $20.00 O/D each), that's not including the $3.00 a day charge for being over drawn.

 

[jinnia]

The (censored) !!

Called back just now, put me on hold for 5 minutes, reyrned, said hello, then hung up.

to hell with them all. No more battles, the war is on, win or lose!!

 

[bewitch]

Jinnia,
I just did a search on google.com with phone nuber: 866-968-7946
There are A LOT of casino using it as customer support phone number or account department phone number.
Did EZTP.NET 888-357-2727 give you this number?
Things became very "interesting" here.

(Message edited by bewitch on August 19, 2003)

 

[jinnia]

Yes bewitch, it was eztp.net who gave me the phone number, said charges came from ProcMoney/Prism.

 

[jinnia]

Hi y'all,

I'll have some more on this issue later on, may be a few days though. Will wait to see exactly what will happen with an event that just happened.

And if it all works out well, I'll be posting exactly how more than fair someone is being. And at that time will also post what was said.

Til then, take care everyone.

 

[bewitch]

Jinnia, a few days??? You are killing me here. It's hard not being a curious woman here. LOL.

Things are doing fine here. Still checking ALL my credit card (old and new) and bank account everyday to make sure no "surprise". (sigh) What a nerve break situation. I took kids to farm today and we had a great time.

Have to say I do miss this hobby. That's why I am still visiting forum here. PLEASE keep me update ASAP.

(Message edited by bewitch on August 19, 2003)

 

[jinnia]

Hi bewitch,

Nothing better than getting out in country (farm). Love those animal smells....smile

Yes, a few days, I'm not saying what event took place.. isn't curiosity a 'b'? ha ha

I truly believe at this point though, that someone is truly working hard at correcting things.

I'm waiting to see the outcome and then y'all will know.

Take a valium bewitch and relax ..lol

 

[jetset]

Hey Prism-Virtual - you don't want to mess with Jinnia - she's the female version of Caruso the Terminator!

 

[jinnia]

Ok jetset, you've lost me. Caruso the Terminator??????

I'm just a person who finally gets tired of BS, and the way things went with that phone call to Saundra (Sandra) yesterday, that was enough for me.

My Indian temper just came out.

 

[The Dude]

This is one of the major problems with the Virtual Casino group. They have spawned x amount of casinos and try to establish them as individual casinos even though the only difference is the "name". By doing this, they give the implication that they feel players are stupid sheep who either don't care or don't know better.

Unfortunately, they are right in many cases.

These CRs are trained in deception tactics; they use fake names and hand out disinformation by the bucket full. But I have been ensured that these shortcomings are being taken care of.

Only time will tell...

 

[jetset]

Jinnia - Caruso is a veteran player and poster here and elsewhere who just wont stand for being ripped off. He has admirable determination and tenacity, most recently demonstrated in a six month tussle with Angelciti which he won. And through his efforts other less vocal players won as well.

 

[jinnia]

Ahhh, ok jetset. Thank you.

I received an email answering that for me a little earlier, but was referred to as "bulldog" determination >,>,smile<,<,.

And I apologize to all of you here for letting anger out where you all was exposed to it, but that guy whose actions are that of an idiot I spoke with on the phone today, he triggered something in me that all I saw was red for awhile.

I may be crazy, but don't treat me like I'm stupid!!

 

[spearmaster]

You go, Jinnia.... LOL...

 

[jinnia]

Hi spearmaster,

jinnia went alright, over the edge that is!!

I still growl when think I of him.

 

[jinnia]

bewitch,

when you searched google for the number 866-968-7946, did you look at the pages of the casinos web site that was listed? Did you click on the Similar Pages link with that listing?

I did, and it all leads to (this is only one):

Link Removed (invalid URL)
and that one leads to:

You do not have permission to view link Log in or register now.

(so on, and so on)

Virtual Casino, Process Money Online is what it says.

So another lie, this one from the guy at THAT number when I asked, "is this ProcMoney or Process Money?" He answered, No it isn't, this is Virtual Casino. Same number to both!!

 

[bewitch]

Bingo! Here you go!
You are right. I didn't. Gee, it's really no fun at all.
I didn't get my $500 back on my Citi bank yet. The bank mess up the dispute 3 times and never told me. And they closed those dispute without inform me either. So I have to open another dispute and got "promised" it will be different this time. I start to wonder maybe it's bank....Who knows? Can't really trust anyone about money these day. (even myself. LOL)

However, I called EZTP AGAIN and talked to David (the surpervisor) and he told me they "just" refund me on 8/5 and I should see it in 14 days. If not, go ahead to dispute the $500. #x?x@#?

Don't forget your "upcoming story". I am a curious cat after all.

(Message edited by bewitch on August 20, 2003)

 

[jinnia]

Well, lets see, Monday, August the 18th at 9:30pm (my time) I performed what was asked of me. It is now Wednesday August 20th, 6:20am (my time). That's almost 33 hours, and not one word.

I just hope the event that took place wasn't just another tactic to delay what I was going to do yesterday (Tuesday) morning at my bank?

I say, 48 hours will be ample time given to do what was said.

That will be at 9:30pm this evening (my time...Wed. Aug. 20). I'll not be able to go to bank then for they will be closed, but first thing Thursday morning, Aug. 21, I'll be there doing as I said I was going to do.

I'll post what ever the outcome of this ends up to be.

I have already prepared a text file with what I am posting on, Oh, about 20 different forums I have signed on to.

No more bullshitting me, this is the beginning of the end. Time to get it overwith, once and for all, good or bad.

Just an acknowledgement of receiving the information would have helped, not the auto reply either, one directly from a human!

 

[jinnia]

bewitch,

I knew you were on here looking, so posted a little something a couple of minutes ago, just for your reading .. ha ha

If eztp refunded on the 5th of this month and to give it 14 days, I say that the 14 days was up Yesterday!!??

You know, I'm not even mad any longer, and that is bad, for me to stop feeling at all about someone or a situation, for that means I have truly had enough. I'm just going to do what needs to be done, and should have been done sometime ago with no delays.

Same here, curious kitty all the way .. grin .. so keep the information coming from you situation.

And I wish you all the luck with it!!

For me, I'll take it as it comes!!

 

[bewitch]

LOL! Same here. I saw your post, too.

Did I said 8/5? Gee. 8/8 . Anyway, the newest dispute will be mailed to me in 10 days, so I will go ahead to dispute if I don't see it by then. Eztp changed their story with me here. Only time will tell.

I know what you mean about "not even mad any longer". Me, too. Enough is enough. I am soooo tired of this and just wish I can "bewitch" to zip everything back to normal again.

It's another beautiful day here. We are going to the zoo in 1 hour.

Have a good one to you all. I only visit land casino 2 times and played few slots. You are right. They can't touch your account only your wallet! LOL

 

[jinnia]

Too much to keep straight, isn't it? grin

That's why I take snap shots and keep a text file on things. Don't have to think as much that way .. smile

Aug 8th? That'll .. Ah, Friday will be 14 days .. no money, gotta wait til week-end is over to do anything then.

All it amounts to is a delay tactic. Don't allow that to keep happening, don't butt heads any longer with them, 'Lock Horns' and go at it!!

It could be a win/lose situation for you, but, it will for sure be a lose/lose situation for them, in the long run, if you take it all the way.

Post everywhere, file forms anywhere possible. Send emails, whatever it takes.

Have a great time at the zoo.

 

[prismpitboss]

jinnia,
I really don't know what else to offer you?
I've offered to give you back you money, even though you have played it and lost it. I even offered to pay your bank fees. I also asked you to please continue with your bank to get to the bottom of this matter, even after we send you back your money.
But you still continue to bash us here, why?
What else can I do to help you please let me know?

Thanks,

John

 

[jinnia]

prismpitboss,

your call Monday was totally unexpected and greatly appreciated.

And yes, you did offer to give me back the money taken plus the bank charges and told me to continue with the bank investigation on the manner, you also asked me to send you the information, I sent it. I've been waiting to hear from you on if the information I sent was acceptable or not, as I asked you in that email.

I haven't heard anything about it.

What if I quit posting (what you call bashing) for a few days and see what any outcome will be?

Does that sound ok with you?

Thank You

 

[jinnia]

Wait a minute!! It just hit what was said here.

((prismpitboss: jinnia, I've offered to give you back you money, even though you have played it and lost it.))

[color=0000ff] No, this has nothing to do with legit deposits, this issue pertains to 'unauthorized charges.[/color]

((even after we send you back your money.))

[color=0000ff]I've not received any monies[/color]

 

[prismpitboss]

Jinnia this sounds good to me.
"What if I quit posting (what you call bashing) for a few days and see what any outcome will be?"



Thanks,

John

 

[jinnia]

Prismpitboss,

ok, you got it. I'll not say one more negative statement about Prism, for a few days. And maybe not after that either, if, all goes well.

Thank you
Deborah

 

[schankwart]

Mr. Prism,
if you can now also solve my issue (as to be read in the other thread) you already got 2 bashers less!!!

Sounds cool, eh?!

 

[jyde]

Prismpitboss - are you offering back money Jinnia deposited and lost? LEgit deposits that has nothing to do with the unauthorized charges?

Why would you do that? Why don't you just return the money 'someone' stole from her? Including whatever bankfees she paid.

Btw. - I can't find any comments from prismpitboss on the Virtual/Prism connection. Didn't I look hard enough?

 

[prismpitboss]

jyde, yes that is correct. "Including whatever bankfees she paid"
Also I'm asking her to continue with the bank.
She is going to get paid from us and the bank.

Thanks,

John

 

[jinnia]

jyde,

I did receive a phone call before noon (my time) from prismpitboss today.

Said he was going to email me a contract (form), to sign it, mail it back to them and he would reimburse the 'unauthorized' charges and any bank fees.

So, I'm waiting for them to email me the contract (form).

 

[wanda5]

Jinnia,
As you know my situation with ProcCyber thats is still lingering... I am glad to see youre making some progress and I did not realize you were going through this STILL. I have read all these posts & although I see that prism says they are offering your money back, did they ever tell you why or how the hell it happened in the first place? I know all the ENDLESS time and effort that goes into this crap, how does that get repaid?! Its just sickening and I am so sorry, I hope you resolve the issue QUICK >, although "Quick" being the key word is pretty much a joke in this situation.
Best of luck, I look forward to seeing results!
Wanda

 

[jinnia]

wanda5,

How long has your situation been going on now? With no progress?

Prism offered to pay back the money that was stolen, by whoever, plus bank charges, and told me to go ahead with the bank investigation for it was not them who has done this.

Prism suppose to email me, I'm still waiting for that.

Thank you wanda5, and the best of luck to you!!

Where in the sam hill have you been? Not seen your cute puppy in a while....grin

 

[schankwart]

Mr. Prism,
are you now totally ignoring my issue again?!?

 

[wanda5]

Hi Jinnia,
Beautiful dog! Is he/she yours?
>,I changed cha chas picture : )
I have been posting but not in the complaint section lately. I figured I reached my "bitch" quota for the month. I tried to let the issue with ProCyber slide for my own peace of mind, but now that you found out you REALLY got ripped off, and it was not just an error in your calculations... I am itchin to start bitchin again : ) See what confused me is how many posters here have said that ProcCyber waited months before they charged them (for what they played with long long ago) So since I never kept up with money spent, for all I know they could be charges from way back when. All I know is that that month as far as cash check shows I spent $12K but $15K was withdrawn that month. I may reopen this wound. I am gonna check up on ya and see how it all pans out for you. In the mean time I want to thank you again for referring me to snap it as well as the other helpful advice...I am never using my bank account again. Now its prepaid ATM or Neteller from now on. I think I mentioned in another post to you that we are going to Vegas as soon as my husbands work slows down in the next few weeks...boy will it be nice to here that "ching chinging" again! AND also to be treated as if we are "appreciated" customers, that will be a nice change as well.
Well, off to bed with me! Take care & hang in there!
hugs,
Wanda

 

[jinnia]

Hello wanda5,

Oh no, that's a pic I have of a wolf, forgot to remove it when I changed what I had in my sig area...grin

Yes, I see you changed Cha Cha's pic, now I can see the cutie ..

IF, the charges were not already sitting in your account as a pre-auth to go through the month they did, then NO, they were not charges from way back, so ask your bank to do a search of your account for those charges and see when they were actually posted against it. They can see that, mine did with these new ones that are hitting this month, with 17 still waiting, pre-authed last June. So go to your bank, have them check for you.

If you let things slide, it'll be forgotten about, keep it fresh, keep after them.

See what your bank finds for you, then if they were not legit charges, let Neteller(??) know, and if no QUICK satisfaction, post what's been going on and with who, state names, all over the net.

I found their are NUMEROUS gambling forums you can join, more than I ever realized.

 

[jpm]

This forum is going to the dogs! (No offense Jyde)

 

[jinnia]

Well Well!! Prism "left me hanging", they did NOT respond as they said they would, and I feel that I am getting another "song & dance" from them.

Besides being "very rude", it's a down and out lie to promise to do something, with no intentions at all to fulfill promises made.

As said before, 'delay tactics' is all it was when John Shepard called me, and made the promise, and even lied to all of you by posting it here, himself, of what was going to be done..

So, I'm back. And if Prism calls me by phone again, and makes anymore promises, I Will Not quit posting in the forums nor will I stop filing forms anywhere and everywhere that's available for me to do so, until the money is in my hand, then, and only then will I stop!!

The stolen money will be returned, not just false promises (LIES) of doing so before I stop this time !!

 

[prismpitboss]

jinnia, we are not trying to delay. It takes time for our legal department to draft forms for these types of issues.
Also we are not asking you to stop looking into the charges, we want you to do this.
You are making this much more harder on us by not sending us a detail of the charges that you say are being charged still to your card. So we must take your word for it and pay you back the money.
Look for an agreement form in your E-mail today, once you sign and send this back, we will issue you a payment for the charges that you say have already hit. If you are willing to send a copy of your bank statement we will pay for everything.
In the long run you are only going to profit from this.
I still find it very strange your credit card company will still continue to honor things that you are disputing. Have you asked them to charge it back? Also it seems no matter what we do you will not be happy.
It seems you like to call us liars, we are not liars. Just answer this one question for me. Why won't you send the bank statement to us? You can black out the info we don't need to see. Send it to the owner of this board so he can see it. I trust him 100% you trust him 100%.
So please help us to help you.
We are still going to send you your money even if we don't see the statement, which is a big risk on our part.
Look in your E-mail later today.

Thank you

 

[glodge]

jinnia,

I'd be more than a little cautious about signing anything from a legal Dept; especially where Prism is concerned.

Who's to say they will pay you out, who's to say that this legal Doc, does not withdraw them from any type of litigation & or any form of recourse fruad or otherwise.

If this legal doc has a clause such as this, what's to stop them from screwing you in the future, nothing.

If it was me I'd be guarding my ass, and taking this Doc to a legal advisor, before signing it or accepting any type of payment; don't know what it's like in the USA, but her if you accept payment part or otherwise it could be construded as legally binding.

 

[jpm]

Glodge is right on the mark here jinnia, definately have the document looked at by another set of eyes before you sign & return it. Preferably a lawyer. Maybe even send it to the meister for his opinion, or post it for all to see.

What glodge says about partial payments is true in some if not all of the US. If you get a check that is only partial payment, when you endorse it on the back, the first thing you should write is 'accepted as partial payment for $x, amount due $x' and then your signature under it. Keep a copy of both sides of the check too before you deposit.

 

[jinnia]

prismpitboss,

My BANK (my card is a Bankcard, NOT credit card, which access my checking account) which is a federal institution, THEY said for me not to send my bank statements to you or anyone.

BUT, if the meister wants, which I doubt, I'll log into my bank account, d/l the month of June and this month, and email to the meister along with ALL the snap shots of each casino's History account I have made deposits with and see if he wants to take two weeks going through it and marking off all the legit deposits and see what are left which will be the 'unauthorized' charges. Meisters choice, all he needs to do is say, that is if YOU will accept his findings? And the meister agrees not to upload and/or send the information he receives from me anywhere or to anybody, it all stays with him.

When something is said, it's expected to be done, or then it's a lie told. And contracts takes time to do, I agree, but I recall in the conversation you and I had on the phone, you said we are emailing you a contract in a little while, and if I agree, sign it, mail it back and then lets put an end to all this. I agree'd, then nothing more.

Not expected to be kept informed every minute, nor every hour, but every couple of days would be nice, to hear something.

Thank You

 

[jinnia]

Thank you glodge and jpm,

I'll read it over, and will suggest any changes that I don't feel comfortable with before signing anything!

I've been through enough legal turmoil crap in my life time. All the double talk these attornies do, is expected.

If an issue over money, I'll not sign unless specific amounts are mentioned. A confirmed date of such actions (to be received, to be paid..etc)will be stated. And it will state 'exactly' what the monies are being paid back for, no other word than exactly what it is. There will be a few more, but you get the jest of what I will be looking for.

So I thank both of you for your suggestions.

 

[schankwart]

Prismpitboss,
your ignorance & disrespect is really pi**ing me off again!

How many days have gone by now again since you promised to pay me the same day still?!?

Obviously I have no other choice but to shout your rude bahavior all over the forums again, it was (is) all up to you...

 

[jinnia]

schankwart,

Have you heard anything yet on your situation with Prism?

 

[jinnia]

Well dang, was going to start in again. But will be nice 'til this time tomorrow night, Thursday, August 28, 2003, approx. time 9:15 pm central time.

Then I'm back!

Three days AGAIN and not one word.

 

[prismpitboss]

schankwart, I think you know why it is taking so long in your case. All your deposits were sent back to you and your account was locked is this correct? Now be honest here, why were you told your account was locked?

Thanks,

John

 

[prismpitboss]

jinnia, after you wanted things changed on the agreement form, our legal department now wants to see the charges. So it's very simple send the statment get your money back.
You can black out anything we don't need to see.
So now the ball is in your court.

Thanks,

John
My phone is always open 1-866-887-7476

 

[schankwart]

Prismpitboss,
I do not know why I am discussing with you anymore? Since you do not hold any of your words & promises it is just waste of time for me......

I have been "honest" from the very beginning and never received any of my $700 withdrawal. I had another (small) successful withdrawal with your Casino before the unpaid one and yes, I indeed received this one! -It had nothing to do with my $700 though!

I have never received any explanation from you as well, mediators and ALL my own emails have simply been ignored by you! I don't think I know anything!!!

Your recent lies of payments and the -again- unanswered emails now re-embarrased more than ever before!!!!!!!

That is NO good!!!

 

[jinnia]

schankwart,

No need to waste your breath (typing) on these people, they just do not care to make things right.

Go do your posting in every forum you find. Tell it all, exactly what has happened to you, and all the ignoring of your communications and all of their lies to you.

Nothing more you can do except post, post and post again, unless you're willing to check into any legal aspects of your issue.

 

[jinnia]

prismpitboss,

Wrong, the ball is not in my court or yours any longer.

After a conversation with AVP Solutions a few mniutes ago, saying they only delt with Graphix Softech and gave me this number to call, 1-888-824-6874 (recall number eztp.net gave me, 1-866-968-7946), guess who answers at this new number? That's right, Virtual Casino.

Prism Casino, Virtual Casino, Proc-Money (Process Money), Graphix Softech, all, one and the same.

This information goes straight to my bank in the morning. Along with every other piece of information I have.

And as of 9 pm this eve, central time, it ALL gets posted everywhere.

Every path taken, it all leads directly back to Prism.

 

[jinnia]

Hi people, since Prism posted this ( Privacy Statement: All email and other communication or correspondence between the Casino and member is private and not for distribution or publication on Internet forums.) on their Rules page AFTER my issue started with them, and after posts have already been going on for a couple of months or so about my issue with them, I feel posting emails and any other communication(s) I have had with them, mainly from John Shepard, would be justified.

Any thought from any of you as to why I shouldn't post the content of the 'contract' agreement I was sent to sign, and then the ameneded one I sent back to them?

Admin, any moral or legal excuse as to why I shouldn't?