Kiss Casino Ripped me OFF

[lacypuff]

I gambled on Kiss Casino and now they are unwilling to pay me my winnings. I won $8000 dollars at blackjack and now they are saying they are not obligated to pay. They are saying this AFTER I received an email that stating my certification for withdraws was approved. They state that since I am 19, they do not have to pay my winnings. However, they sure accepted $900 dollars from me with no problems, even though I’m 19. If anyone could help with this issue, please let me know. All other players beware that they are dishonest and cheat their players out of the money they rightfully deserve. I’m going to be placing this on every message board that I can find to show that they are frauds!!!!!!! I’m also going to be starting a website “http://www.kisscasinosucks.com”. This will be up and running by tomorrow evening, 10/26/2004. God Bless America for Freedom of Speech!!!! Please contact me for my user name by sending me a email at lacypuff@hotmail.com.

Thank you,
Andrew Hurt

[Macgyver]

Interesting because this is what they have to say about players' age in their T&C:

By using the Games software, Players agree to be bound by the following

1. Player is the age of legal majority in the jurisdiction in which Player resides.

Now, I guess that depends on they define as "legal majority." Being that you list Indiana as your home, is it 18 when you can vote, smoke cigarettes and enlist in the armed forces? Or 21 when you can drink alcohol?

You might try Montana disputes for this one ...

EDIT: How about this little tidbit in their T&C as well??!?

Any player that posts misleading or false information in respect of their treatment or posts information that brings the casino into ill repute stands to have their account closed and or winnings confiscated.

[jetset]

These Giant Vegas and Kiss Casino people have appeared here before on player complaints - there are management contact email addresses in the other thread.

I would try arguing the age of majority case with the top man, a guy called Brian Goodman in Australia. I think the group name is Vegas Magic Group. If that is unproductive I would go the Montana Overseas route.

Grateful if you would keep us advised here.

[jerseyguy11]

yeah, the manager (or owner) of kiss casino is listed on this thread. i forget her name though. do a search on this forums for "kiss casino" and read a complaint by dirk diggler called "kiss casino trying to pinch... from me". I believe she responded on that thread.

Try contacting her. If that doesnt work, you could try montana or pitching a bitch on here.

As far as the 19yrs old thing goes, its nonsense. Anything over 18 is fine. They took your bets and you won. You are not 12 years old, your 19. They must pay you.

[Dirk Diggler]

The lady in question who was posting a while back is a girl who's username is Cj. (don't forget the dot).

I beleive she was the affiliate manager or something similar - her email is carlaj@giantrevenue.com

Good luck

[sw2003]

I don't think her interventions of matter on this board have been that impressive.

[nafanny29]

Ive seen a good few excuses by shady casinos not to pay winners but this really takes the pi$$.

If he entered his date of birth when registering and then they allowed a deposit then WTF right have they got to deny him his winnings. If that was me I would seek out their office and do something illegal and im not joking.

[jetset]

Originally Posted by sw2003

I don't think her interventions of matter on this board have been that impressive.

I agree - go to the top here and try Brian Goodman - his address is in that thread somewhere.

If that doesn't work post here and lay a dispute with Montana.

[lacypuff]

I just wanted everyone here to know the web site http://www.kisscasinosucks.com is now operational. I documented my situation with their casino. If anyone else would like to post their experience with Kiss Casino please send me a email at lacypuff@hotmail.com. I will also be contacting Mr. Goodman and have sent an email to CJ.

Thanks
Andrew

[jetset]

Originally Posted by lacypuff

I just wanted everyone here to know the web site http://www.kisscasinosucks.com is now operational. I documented my situation with their casino. If anyone else would like to post their experience with Kiss Casino please send me a email at lacypuff@hotmail.com. I will also be contacting Mr. Goodman and have sent an email to CJ.

Thanks
Andrew

If you have already done this, I wouldn't hold my breath waiting for Goodman to cooperate with you anytime soon. It may have been better to attempt a resolution before trashing them. This may cause difficulties with a Montana complaint, too. But...it's your money and your business.