Kiss Casino Ripped me OFF

[jerseyguy11]

he only put in 900 of his own money. that isnt much. He meant that he could go to college for 2 yrs on the winnings.

this situation makes me really sad. Picturing this kid building 900 up to 8000, only to find out that the casino would pull something like this on him, makes me very sad. anyone that can build that much up on a RTG casino, should get EVERY PENNY!!!!! Its hard enough for me to build up 1k on RTG!

[sirius]

Unless I missed something, the state he's in doesn't actually define the age of majority. I am not sure if being a 'minor' is the same thing. I thought it was up to the player to determine whether it is legal or not to sign up and play, or why would most casinos state that in their terms and conditions?

The casino can't accept the player's deposit (18 is deemed to be an adult in most countries) and later deny winnings if they somehow determine it's illegal in his state. Some would argue it's illegal to gamble online in all US states.

Even in Casinomeister's Germany, it's been argued there that it's probably illegal for any German residents to play online casinos unless the casino holds a German license (I think one did but it closed). I know some Isle of Man licensed casinos didn't take bets from there.

Much of the time it isn't really known what is legal and what is illegal regarding online gambling unless the jurisdiction passes a law about it specifically.

Most online casinos seem to try and imply that because it's legal to operate and play where their servers are located, then anyone around the world can play there legally using the internet. In these cases it's absurd to try and use the gambling laws for the jurisdiction the player is actually in as one of the rules. To complicate things a bit, some licensing locations don't even allow their own residents to play online there but everyone else around the world can!

[lacypuff]

Sirus,

I would appreciate what ever anyone can do to help with this situation. It seems that the dispute forum can take up to 3 wks. This could be a really long and drawn out process.

Andrew

[jetset]

QUOTE Kiss Casino seems to think that internet forums are not very vocial and will not hurt their business.UNQUOTE

I have heard this badly mistaken comment made by inept casino managements almost as many times as "you're on an unspecified blacklist", "your ID documents are unclear", "Your payout is being processed" or "we have classified you a bonus abuser"!!!

Experienced managers know otherwise, which is why you often see them here.

To make an assumption that message boards can be disregarded with impunity is a huge mistake, especially when it comes to a popular forum such as this one.

[jinnia]

The way I see it, Kiss Casino took his/her money on deposit, the player was allowed to play quite some time on that deposit and all seemed fine with Kiss, in hopes the player would lose the initial deposit of $900 to them. When the player got lucky and won, then requested a cash out, that's when Kiss used this Age crap only as an excuse to keep from paying.

Kiss Casino, pay the player the money that is due him. You are only hurting your business, for this is going to be taken to other forums now with a link directing to this thread, enough is enough!

Just pay legit winnings to a legit player. After all, YOU allowed him/her to play!

[jerseyguy11]

KISS spelled backwords is SSIK. get it SICK. ahahahbuahahah. holy crap i think i drank too much tonight mmm white russians

[toofast4u]

I definitely wouldn't back down on this one, they owe you some mad cash and don't let them rest till it gets resolved.

[Casinomeister]

Even in Casinomeister's Germany, it's been argued there that it's probably illegal for any German residents to play online casinos unless the casino holds a German license (I think one did but it closed). I know some Isle of Man licensed casinos didn't take bets from there.

Actually, there is no law that forbids Germans to play on line; it is only if you run into a problem at an online casino there are no laws to assist you. For instance, if a casino decides not to pay, there is no crime committed against you and you cannot press charges.

You just bring it to "peoples court"

Much of the time it isn't really known what is legal and what is illegal regarding online gambling unless the jurisdiction passes a law about it specifically.

That's a big problem. And Kiss casino seems to be applying what they feel is "legal" in this respect, but only selectively.

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

[nafanny29]

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

This whole saga will put lacypuff off online casinos for life. I bet this was his first major win and I can just emagine how excited he would have been when he won $8000. Then for the casino to give him a load of cr@p and refuse to pay him must have been horrible.

2 months ago my girlfriend played online for the first time and was playing the "price is right" slot on Virgin Games. On the 2nd spin she hit 5 scattered WILDS for £2600 (Unbelieveable I know). She cashed out £2500 and the cash was in her bank account 3 days later.

If she had the same shit as lacypuff is getting she would have been absolutely devistated im telling you.

[lacypuff]

Actually, there is no law that forbids Germans to play on line; it is only if you run into a problem at an online casino there are no laws to assist you. For instance, if a casino decides not to pay, there is no crime committed against you and you cannot press charges.

You just bring it to "peoples court"


That's a big problem. And Kiss casino seems to be applying what they feel is "legal" in this respect, but only selectively.

It's only one way or the other, you can't have both. Kiss casino is making a grave mistake by selectively chosing the instances that they feel a person is underage. This player, and all Kiss players of that are aged 18-20 should have their deposits returned immediately. Either that, or they should do the right thing and pay the man.

If there is anything you can do Casinomeister I would really appreciate it. I'm not for sure if Kiss Casino is watching this message board. I still haven't heard from Montanta Disputes about this issue though. Does anyone know how to contact them and actually talk to someone or send someone their a email? I feel like I'm sitting here in limbo waiting for Montana. The only thing my dispute says is waiting for review. Maybe I should just be a little more patient with Montana Disupte system though?

Thanks
Andrew