Everyone thank you for your help with this issue. Hopefully, CJ and Kiss Casino or Montana Dispute will help resolve the issue at hand.Originally Posted by casinomeister
Thanks
Andrew
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Everyone thank you for your help with this issue. Hopefully, CJ and Kiss Casino or Montana Dispute will help resolve the issue at hand.Originally Posted by casinomeister
Thanks
Andrew
Rogueing has made all issues clear but one. Will Montana Dispute step up and fix this? This is now very much about the dispute procedure.Originally Posted by lacypuff
Good Luck Andrew. Hope you get paid.
Stanford
Originally Posted by casinomeister
they certainly cant expect anything else. What the did is basically committ fraud against this player.
well done meister and thanks for having such an unbiased forum.
gl with your complaint andrew. montana seems to be good at handling disputes, so im pulling for you too.
If you recieve any useful information let me know.Originally Posted by casinomeister
Thanks
Andrew
Kiss' sister casino Giant Vegas is still owing me $1,362.
Here is the detailed story
deposit 1) 03/13/04 200, bonus 400, max cashout = 2000. I lose everything and they assure me by email that the wagering requirements does not carry over.
deposit 2) 03/14/04 2000, bonus 600, no max cashout on this. I have on file all the terms pages from their web site.
cashin) 03/28/04 5,362. They paid me just 2,000 saying there was a max cashout of 2,000.
after complaining to Montana they pay me another 2,000. so I've got overall 4000 out of 5,362.
I cannot find a reason not to pay me the whole amount.
the coupon that did have a max cashout was lost and they assured me it does not carry over.
Or they want to apply their later rule of 2000 max cashout for all weekly coupons. A rule that was not there at the time I made the deposit.
Someone has an idea how to handle this?
Last I heard Montana was answerable to the boss at RTG, so if they have been unable to satisfactorily explain their ruling and the shortfall on your claim maybe Mike Staw (perhaps through the 'Meister?) might be your court of final appeal.
It seems certain that Kiss management have no interest in looking after you, and one gets the feeling that with the stunts they are pulling these days they may not be long for this industry anyway.
jetset
How long did it take montana disuptes to contact you and how did they go about doing it? I've been checking the dispute claim, but haven't seen anything and its been I think 10 days now.Originally Posted by Tester
Thanks
Andrew
Originally Posted by lacypuff
Brian,
I'm just curious, but have you heard something from CJ on this matter yet?
Thanks
Andrew
You mean me? Nope, nada.Originally Posted by lacypuff
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